TL;DR: Continuous improvement only takes root when psychological safety and problem-solving exist together. Leaders who replace blame with learning unlock better performance, innovation, and results. “At least two of the major things that are required for continuous improvement to take root: Psychological Safety and problem-solving…” Here’s a clip from my 2023 keynote talk at KaiNexicon, the KaiNexus user conference. In the clip, I explain why psychological safety is not optional–but essential–for continuous improvement, Lean thinking, … Continue reading Continuous Improvement Requires Psychological Safety and Problem Solving