TL;DR: A true culture of learning doesn’t fear mistakes–it learns from them. Drawing inspiration from Toyota’s mindset, this post explores how psychological safety and problem-solving discipline are essential to preventing repeated errors and building continuous improvement into the DNA of your organization. “It is in Toyota’s DNA that mistakes made once will not be repeated.” — Akio Toyoda, Chairman, Toyota Motor Corporation I love that quote from Mr. Toyoda, and I use it to lead … Continue reading How to Build a Culture of Learning: Reducing Fear and Futility in Mistake Management