This post shares a story I heard at the Michigan Lean Consortium annual conference earlier this week. They’ve been kind about sharing ideas and doing a book club discussion around my new book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. There was a Q&A session with me on Tuesday and on Wednesday, I moderated a panel discussion about learning from mistakes. I had a great time and I appreciated the … Continue reading Story: When Firing an Employee Doesn’t Prevent the Repeat of the Mistake