For a while, I’ve been really interested in learning more about “psychological safety” and how this concept is really a required foundation for continuous improvement, patient safety, and excellence. You’re not going to have a culture of continuous improvement unless people feel included (being included is both a human need and, arguably, a human right that’s given to them by leaders). Employees have to feel safe to learn, which means being able to speak up … Continue reading 4 Excellent Podcast Episodes on the 4 Stages of Psychological Safety – And More!