TL;DR: If people don’t speak up, the problem usually isn’t courage–it’s culture. Leaders shape whether speaking up feels safe and leads to action. Psychological safety is often misunderstood as an individual trait–something that requires courage. But telling people to “be courageous” doesn’t make it safe to speak up, especially when past experience says otherwise. I saw an interesting post on Linkedin recently, with a list of rules for a Kaizen Event team. It’s a solid … Continue reading Psychological Safety Isn’t About Courage — It’s About Making It Safe to Speak Up