Joining me for episode #354 of the podcast is Kim Hollon, the CEO and President of Signature Healthcare, based in Brockton, Massachusetts. I first met Kim about a decade ago and, as we discover during the podcast discussion, one of my Lean healthcare clients in Dallas was later an important influence in Kim’s discovery and embrace of Lean. What prompted the podcast interview was Kim’s recent article titled “The Health Care Leader’s Role in Safety,” … Continue reading Why You Can’t Checklist Your Way to Zero Harm — with Longtime Hospital CEO Kim Hollon