A Continuing Culture of Continuous Improvement at UMass Memorial Health

I was really happy to see this recent blog post from my friend Dr. Eric Dickson, the CEO of UMass Memorial Health System: More than 75,000 Ideas and Counting! Eric writes: “Other than seeing patients, huddling with frontline caregivers is my favorite part of this job. The one constant at the huddles is that there are … Continue reading A Continuing Culture of Continuous Improvement at UMass Memorial Health