Lessons in Lean, Culture, and Metrics from My First Trip to Brazil

tl;dr: I recently returned from my first visit to Brazil, where I spoke at a Lean Six Sigma conference, led a workshop on Process Behavior Charts, and visited two organizations applying Lean principles. From churrascarias to Gemba walks, this trip offered meaningful cross-cultural learning–especially how universal some management pitfalls can be. I also saw opportunities for better metrics thinking, mistake-proofing, and respectful system improvement in action. I got back Sunday morning from my first trip … Continue reading Lessons in Lean, Culture, and Metrics from My First Trip to Brazil