This is a repost from my blog post about a talk I gave in 2018… I always enjoy the KaiNexus User Conference (now called KaiNexicon starting this year) and they ask me to give a talk each year. Last year, I gave a talk called “When Being Right is the Wrong Strategy for Change” and KaiNexus recently shared a nicely-shot video of that talk on YouTube. So. I’m sharing along with a transcript I had … Continue reading Effective Change Management: Beyond Rightness to Motivational Engagement [Video & Transcript]