Recently, I blogged about how a Lean hospital would focus on reducing overwork on nurses and other staff: Another term that could be used is “overburden.” The Japanese word for this is “muri,” for what it’s worth. Many Lean practitioners talk about reducing waste. The Japanese word for this is “muda.” It’s generally good to reduce waste for a number of reasons: If it improves safety or quality, if it makes work easier, if it … Continue reading Muda? Don’t Forget About Mura and Muri!