Here's the latest installment of “Key Tweets,” a (usually) weekly post that presents some of my tweets (or retweets) from the week, including pictures and other interesting stuff. I sometimes also re-share items that I've posted on LinkedIn.
You can follow me @MarkGraban and join the fun and the conversation, but you don't need a Twitter account to view any of this.
See the previous installments of Key Tweets.
From LinkedIn:
From Twitter:
From 2015: Cartoon: There's A Time & A Place to Fight Fires – Lean Blog https://t.co/UullenbpQ4 pic.twitter.com/pTftJ9mp2f
— Mark Graban (@MarkGraban) October 19, 2018
So people are already asking “what’s beyond Industry 4.0?” #Buzzwords pic.twitter.com/CJq2QRJrcE
— Mark Graban (@MarkGraban) October 20, 2018
Before you try to change others, Remember how hard it is to just change yourself.
— Mark McMillian (@MarkMcMillian29) October 25, 2018
We take learning very seriously @ValueCapture1, we've wrapped up our internal Team Learning Week. Here's @MarkGraban teaching us Process Behavior Charts and how to use. pic.twitter.com/H9nqJkFHu9
— Value Capture LLC (@ValueCapture1) October 26, 2018
Blog post from 2 years ago: Repeating the Same #Lean Mistakes Over and Over? Why? – #Lean Blog https://t.co/T9Cbsp4pfC
— Mark Graban (@MarkGraban) October 26, 2018
“The NFL’s ratings rollercoaster continues… in which the numbers vary from year to year.” This could be routine variation in a metric rather than a sign that anything has changed.
— Mark Graban (@MarkGraban) October 26, 2018
#Whatif…we shift from a focus on increasing employee motivation to a focus on decreasing employee demotivation?
— The Deming Institute (@DemingInstitute) October 29, 2018
“Good, because fear drives you" — yeah, it drives a lot of dysfunction…
— Mark Graban (@MarkGraban) October 29, 2018
"We ignore checklists and processes because we’ve been taught that they’re beneath us.
Instead of reacting to an error with, “I need to be more careful,” we can respond with, “I can build a better system.” https://t.co/9OHEZY8Xnk via @thisissethsblog pic.twitter.com/et2CiUOCPX
— Mark Graban (@MarkGraban) November 1, 2018
Changes in your manufacturing process offer temptations to act to try to change the situation. @MarkGraban points out the importance of not wasting energy on noise, and instead making critical improvements in response to real problems.
More → https://t.co/rJwKpbFN03 #QA #SPC pic.twitter.com/lEV06CMwnY— WinSPC (@WinSPC) November 1, 2018
Nice video about the medical professionals who helped @batzpatientsafe develop a NICU version of their Batz Guide for #PatientSafety https://t.co/UdGDEU1Feh via @YouTube
— Mark Graban (@MarkGraban) November 1, 2018
Is your organization plagued by "zombie managers" who roam the hallways looking for "red" metrics and demanding a "root cause" instead of "brains"?
Boo! Webinar Recording! Metrics & Statistics Don't Have to Be Scary – #Lean Blog https://t.co/GgQwBkzYnc pic.twitter.com/clQO15XCzm
— Mark Graban (@MarkGraban) November 2, 2018
Facebook reminds me this happened 6 years ago:
A guy on a conference call said "we don't want to put the horse before the cart."
Actually, I think that’s how it works.
— Mark Graban (@MarkGraban) November 2, 2018
I liked a @YouTube video https://t.co/U8jRmiqE3G Introduction to Routine Variation – Voice of the Process 01
— Mark Graban (@MarkGraban) November 2, 2018
At least Hilton doesn’t randomly interrupt ESPN on the in-room TV to show an ad for their points credit card. A lesson for @AmericanAir maybe? https://t.co/JiRbCd0m4T
— Mark Graban (@MarkGraban) November 3, 2018
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.