Here's the latest installment of “Key Tweets,” a (usually) weekly post that presents some of my tweets (or retweets) from the week, including pictures and other interesting stuff. I sometimes also re-share items that I've posted on LinkedIn.
You can follow me @MarkGraban and join the fun and the conversation, but you don't need a Twitter account to view any of this.
See the previous installments of Key Tweets.
From LinkedIn:
From Twitter:
To become #Lean as an organization requires a real "lifestyle change" re: culture and management behaviors. To draw a parallel, you can buy & wear a new shirt that's slimming, but you're really no more fit than before. Or, you can commit to a new lifestyle of exercise & diet… pic.twitter.com/MfRTljYjJI
— Mark Graban (@MarkGraban) October 13, 2018
My interactions with @Ask_Spectrum:
Them: "We can send a tech between 2 and 3 pm"
Me: "OK, but I leave for a trip at 3 pm"
Them: "OK, we will try to get someone out sooner."I receive a confirmation for my 3 PM appointment. UGH.
Cable company's gonna cable company…
— Mark Graban (@MarkGraban) October 1, 2018
“An anonymous source said the hole was drilled by a worker who hid their mistake with a seal instead of reporting it.”
Can’t have space station personnel afraid to report mistakes anyone than we can afford that fear in healthcare… https://t.co/aqB0hRkW66
— Mark Graban (@MarkGraban) October 2, 2018
"…it’s also a little concerning when I hear that the “Toast Kaizen” video is *the* Lean training. What was created as an icebreaker, has occasionally been overblown beyond its purpose.” https://t.co/qgUxRUU4LT
— Mark Graban (@MarkGraban) October 2, 2018
But Google, two data points is not a trend… pic.twitter.com/ts68cIyldS
— Mark Graban (@MarkGraban) October 2, 2018
Compared to self publishing… “Some think that the traditional publishing house has more prestige, more cache. So doesn’t that make traditional publishing the vanity publishing in today’s market?” https://t.co/Y1p2E34EDv
— Mark Graban (@MarkGraban) October 3, 2018
Want more people to participate in your improvement projects? Find the right reward. – https://t.co/VpFwDYNtKD … From Gimbal Canada's Tip of the Week series. pic.twitter.com/LaseRh6XZf
— David Skinner (@DavidFSkinner) October 3, 2018
“Factory Physics” didn’t become wrong anymore than Newtonian Physics did… physics doesn’t run on what’s trendy or popular. https://t.co/waXOoGGuQW
— Mark Graban (@MarkGraban) October 6, 2018
Listening to @danmarkovitz on the bus on our way to a Toyota tour in Japan with @HonshaDarril and our group. #lean pic.twitter.com/fiZeiOBwdS
— Mark Graban (@MarkGraban) October 9, 2018
Wunderfull opening by Isao Yoshino. "Don't copy what Toyota does, it's just a story if you're interested" #HCSummitEU18 #lidznl pic.twitter.com/0BRHE3fnW2
— Marc Rouppe vd Voort (@leandenkenzorg) October 10, 2018
“the team has been aware of the situation, and that the team has been unwilling or unable to solve it.” https://t.co/ZvM5cA3L12
— Mark Graban (@MarkGraban) October 12, 2018
From the #Lean Blog archives: Reasons Why Lean Wouldn’t Always Be Easier Just Because You’re in Japan https://t.co/8XZLedyLUQ
— Mark Graban (@MarkGraban) October 13, 2018
Taiichi Ohno, the father of the world-famous Toyota Production System, once said the Toyota style is not to create results by working hard but is instead a system that says there’s no limit to a person’s creativity. #Lean pic.twitter.com/LHV64dxS7M
— Prof. Tony Bendell (@ProfTonyB) October 12, 2018
Joint Commission is Coming: Hospital to Change Everything for Three Days Then Revert to Normal Operations https://t.co/53v0IVeFk6
— Hospital Focus 5 (@HospitalFocus5) October 13, 2018
Today's blog post — Look Out! Be Careful! That Chart is Out of Control!?! – #Lean Blog https://t.co/5uMod0bG2g
— Mark Graban (@MarkGraban) October 15, 2018
A blog post from two years ago this week: "Jiro Dreams of Sushi" & the Kaizen Mindset – #Lean Blog https://t.co/IgRe96zw5m
— Mark Graban (@MarkGraban) October 15, 2018
Never try to automate a bad process…
Amazon's AI hiring tool discriminated against women. https://t.co/kOObTuAaKX
— Mark Graban (@MarkGraban) October 15, 2018
"Mark Graban has written a very practical guide on how to use statistical process control as the catalyst for better decision making in business… The result of the book is a pragmatic method that enables leaders to quickly filter out the signals…"https://t.co/K7ZVeGslfr
— Mark Graban (@MarkGraban) October 15, 2018
I donate blood / platelets because it’s a good thing to do. I wonder if these extrinsic incentives reduce intrinsic motivation to help? @DanielPink pic.twitter.com/TWUD9UhoDa
— Mark Graban (@MarkGraban) October 15, 2018
Nice message from a reader of my book: “I have been control charting like a mad man since reading your book which has enabled me to provide some great insight to a couple of my clients.”https://t.co/hAUW92flG7
— Mark Graban (@MarkGraban) October 16, 2018
Book review of "Measures of Success": –> "A quick read that has the potential to forever change your thinking regarding how to separate signal from noise, and how best to convey process performance."https://t.co/K7ZVeGslfr
— Mark Graban (@MarkGraban) October 16, 2018
“When there is dough that is past the correct rising, he said he makes it into bread pudding, crumbs for meatballs and even French toast.
“I always try to find an alternative to use the waste,” Bianco said.” https://t.co/I0adprrC9m
— Mark Graban (@MarkGraban) October 17, 2018
This sounds good… but how can individuals be responsible for SYSTEMIC risks and factors?
"To make safety and health the priority, we accept individual responsibility for our own safety as well as others."
— Mark Graban (@MarkGraban) October 17, 2018
Where a #Lean #SixSigma book admits that "Lean Sigma" is basically just Six Sigma plus a few relatively superficial Lean tools, like 5S: pic.twitter.com/XvBDUMXyOl
— Mark Graban (@MarkGraban) October 18, 2018
I received medical provider bills today for a whopping $3.45, $7.20, and $5.40. I wonder if it costs each organization more than that to process, send, and collect the payment?
— Mark Graban (@MarkGraban) October 18, 2018
Thanks for reading!
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.