Here's the latest installment of “Key Tweets,” a (usually) weekly post that presents some of my tweets (or retweets) from the week, including pictures and other interesting stuff. I sometimes also re-share items that I've posted on LinkedIn.
You can follow me @MarkGraban and join the fun and the conversation, but you don't need a Twitter account to view any of this.
See the previous installments of Key Tweets.
From LinkedIn:
Tesla Tweets:
“[Are] surge production techniques to support self-congratulatory tweets [an] economically efficient ways of ramping production, or whether customers will be happy with the quality of a car rushed through production to prove a point to short sellers.” https://t.co/dgrqSWQ10H
— Mark Graban (@MarkGraban) August 1, 2018
This article claims that 86% of #Tesla cars required rework at the end of the assembly line. Best in the industry would be 20% or less. hashtag#Quality usually suffers when a company is trying to hit an arbitrary quantity target. https://t.co/JwrHHeEMHm
— Mark Graban (@MarkGraban) August 24, 2018
@nick_thesun are you interested in this – colleague of husband’s brand new $78,000 dollar Tesla Model 3- in a gleaming interior of whiteness, 3 white door pads and, um one brown one. Nobody had noticed pic.twitter.com/kSuABacTml
— Angela Dowden (@DietWrite) August 15, 2018
The analyst note, from a firm called Evercore, says that Tesla is on track to hit roughly 6,000 Model 3s per week, and that 7-8,000 cars is also "within reach.” https://t.co/QV9t83EFU5
— Mark Graban (@MarkGraban) August 17, 2018
“Musk, 47, said sometimes he did not leave the Tesla factory for three or four days straight.” https://t.co/0T6spcClOV
— Mark Graban (@MarkGraban) August 17, 2018
“his 12-hour shift is supposed to push 300 cars through the line, as part of Tesla's aim to get 5,000 Model 3 cars assembled per week. However, his shift has only reached this goal roughly three or four times in the last three weeks, he said” https://t.co/5ULX8kEf2K
— Mark Graban (@MarkGraban) August 17, 2018
An automaker ignoring drug dealing in their factories… is this GM (and other Big 3) circa 1970s (and later) or Tesla in 2018? It's perhaps both.
— Mark Graban (@MarkGraban) August 17, 2018
On Friday, Huffington posted an open letter to Musk on Thrive Global, a company she founded and is the CEO of that has a mission to "end the stress and burnout epidemic." https://t.co/Zam5AWBXZk
— Mark Graban (@MarkGraban) August 19, 2018
“The supplier said Tesla indicated it would ask to extend the payment terms to 120 days from 60 days if it didn’t get the price reduction, a length rarer among auto makers than a 90-day term.” https://t.co/ezucOCRLxl
— Mark Graban (@MarkGraban) August 21, 2018
“Nearly all of them said they loved their vehicles when they worked properly”
Oh, that minor detail of "working properly" matters?
— Mark Graban (@MarkGraban) August 23, 2018
Other Tweets:
If you expect everybody to be 100% busy in a system, people will find ways to look busy, which hides waste and hurts flow. ~@MarkGraban
— Woody Zuill (@WoodyZuill) August 4, 2018
Updates on "Measures of Success" — Order Now in the Amazon Kindle Store! – https://t.co/6MY0WTv4gx pic.twitter.com/zRh055L2Bh
— Mark Graban (@MarkGraban) August 6, 2018
If you’re serious about improvement, you need to read this book. And that’s coming from an English major who tends to be allergic to statistics. https://t.co/qGhXJ4n3UP
— Dan Markovitz (@danmarkovitz) August 6, 2018
Does Chipotle want you to think the workers are the problem? Weren’t they trained before? If so, was the training insufficient? How will the training be different now?
Or, there’s more to it than “training.” pic.twitter.com/D1N0e0Wfx5
— Mark Graban (@MarkGraban) August 17, 2018
“managers tend to think they’re coaching when they’re actually just telling their employees what to do.” https://t.co/tIG5MxVV68
— Mark Graban (@MarkGraban) August 17, 2018
It's great that Twitter shows users a run chart with an average… but then they muck it up with two time-series column charts instead of the (I think) preferred run/line chart format. pic.twitter.com/qfHbQ6n9tt
— Mark Graban (@MarkGraban) August 6, 2018
Bruce Hamilton: “I drink a lot of milk.” #lean
As Toast Kaizen Turns 20, Bruce Hamilton Shares How This Famous Video Came About https://t.co/gU0OT3Z7Kc
— Mark Graban (@MarkGraban) August 7, 2018
Is a 23% decline part of normal year-to-year fluctuation or a signal that things have changed significantly? Can’t declare victory from 2 data points. Need more data for context. pic.twitter.com/jalnnKqRam
— Mark Graban (@MarkGraban) August 7, 2018
What gives a business a name for quality? Apparently it’s a big sign declaring your pizza “THE BEST.” pic.twitter.com/ZXcGCixSUi
— Mark Graban (@MarkGraban) August 7, 2018
Spot the odd one out …. pic.twitter.com/ASjJehm89R
— James Griffiths (@jamesdgriffiths) August 6, 2018
Why are lemons now so rare in the car industry? The adoption of Toyota Production System (TPS) eliminated them. If we applied TPS to healthcare we could eliminate our lemons – preventable errors and harm to patients #healthcare #safety pic.twitter.com/CmFS3GfZVM
— Frederick Southwick (@FS_Southwick) August 19, 2018
It should never be OK to yell at anyone on the wards or in the clinic. We call that disruptive behavior because it disrupts teamwork and distracts caregivers increasing the risk of errors and delays in care. STOP YELLING https://t.co/WO99mPEhkz
— Frederick Southwick (@FS_Southwick) August 11, 2018
There should be an “n/a.” I was alone in the ER. How do I answer this??? pic.twitter.com/SA3PgbspkF
— Mark Graban (@MarkGraban) August 10, 2018
Hey @EmbassySuites – at the end of a long day, this is not what I want to find when I check into my room. There’s no excuse for this. pic.twitter.com/FD57t25moj
— Mark Graban (@MarkGraban) August 10, 2018
An important part of the #lean journey is getting sick of journey talk pic.twitter.com/87KgL7mp2z
— Mark Graban (@MarkGraban) August 10, 2018
“Among what they shared about the [Maryland football] program:
There is a coaching environment based on fear and intimidation. ” https://t.co/uIYeoXjxYk
— Mark Graban (@MarkGraban) August 11, 2018
"The safety and well-being of our student-athletes is our highest priority,"
Hospitals say “patient safety is always their highest priority” after an embarrassing incident too.
The proof is in daily events, not the statesmen’s from spokespeople. https://t.co/IGptConhGh
— Mark Graban (@MarkGraban) August 11, 2018
Nice review of my new book from a reader in the U.K. (and there are four 5-star reviews on https://t.co/YBJEVlshkr now): pic.twitter.com/ywwtPiQ8HV
— Mark Graban (@MarkGraban) August 13, 2018
Trump as a bad manager: “He relies almost totally on his gut in the hiring process, he plays aides against each other for sport, he runs incredibly hot and cold on staff, and he is more than willing to publicly embarrass or shame those who work for him.” https://t.co/3bKRDk9nU1
— Mark Graban (@MarkGraban) August 13, 2018
I enjoyed this recently:
“In Kentucky, the heart of bourbon country, though, no matter who you are you can see every aspect of plant production, from grain receiving right through to shipping. ” https://t.co/OSCICvK5hX— Mark Graban (@MarkGraban) August 13, 2018
Learn how @ClevelandClinic transformed their culture to make daily improvements with the Cleveland Clinic Improvement Model in our free white paper: https://t.co/dBP82rgn25 pic.twitter.com/lTiCePPFrA
— Catalysis (@HCValue) August 13, 2018
“Memphis-based Urocenter, which specializes in urological procedures, reported to state officials 45 transfers combined in 2014 and 2015. Its public report on the Medicare website for those years showed zero transfers.” https://t.co/dah8fi2vwD
— Mark Graban (@MarkGraban) August 14, 2018
“It’s finally time to admit that MoviePass is fumbling around like a wounded golden goose that needs to be put out of its misery. ”
Are they attempting "pivots" or are they just flailing around because there was never a workable business model?https://t.co/92bvXMtKHl
— Mark Graban (@MarkGraban) August 14, 2018
Thanks so much to @EricRies for his kind words about my new book "Measures of Success." #Lean #LeanStartup https://t.co/p1XclrVa1n pic.twitter.com/aprNvJPbdr
— Mark Graban (@MarkGraban) August 14, 2018
Canada having “[patient] safety roughly on par with other countries, including those, such as the United States” is really nothing to brag about. Per-capita harm rates are similar in Western countries — the rates are far higher than they should/could be.
https://t.co/DJjxDSjH1I— Mark Graban (@MarkGraban) August 14, 2018
Forcing people to have an answer to every problem they report is an obstacle that makes it harder for them to report problems.
— L. David Marquet (@ldavidmarquet) August 13, 2018
“Mr. Sudduth partially attributed the workforce reduction to overstaffing issues… staffing levels at the hospital exceeded productivity standards and best practices when compared with numerous critical access hospitals or similar hospitals in Colorado.” https://t.co/d19NKlfxUO
— Mark Graban (@MarkGraban) August 15, 2018
The 7 tools of quality are often overlooked. Interesting read from @MarkGraban React Less and Improve More by Using SPC More Effectively https://t.co/ZCfFKcEmbQ pic.twitter.com/mieCqd8WIa
— Lean Enterprise Acad (@LeanukDOTorg) August 15, 2018
I totally believe that Trump approved the cheap marble and then blamed an underling. pic.twitter.com/jekOQBBp91
— Mark Graban (@MarkGraban) August 22, 2018
“Quarterly reporting also hasn’t dampened investor enthusiasm for forward-looking compa-nies like Amazon or Apple, or deterred their executives from plowing cash into initiatives with a long-term payoff.” Same for Toyota. https://t.co/GWgtB5xLCf
— Mark Graban (@MarkGraban) August 23, 2018
NEW! A Leanpub Frontmatter Podcast Interview with Mark Graban, Author of Measures of Success: React Less, Lead Better, Improve More https://t.co/eJ9eIIPLKt @MarkGraban @FrontmatterCast pic.twitter.com/ctZ1JmU2rw
— Leanpub (@leanpub) August 23, 2018
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.