Here's the latest installment of “Key Tweets,” a (usually) weekly post that presents some of my tweets (or retweets) from the week, including pictures and other interesting stuff.
You can follow me @MarkGraban and join the fun and the conversation, but you don't need a Twitter account to view any of this.
See the previous installments of Key Tweets.
#Lean is built upon timeless and universal principles. If your organization only embraces #Lean because some other organization does, is your commitment really that deep and solid?
— Mark Graban (@MarkGraban) February 11, 2018
They way publishing works, you can’t tell if the authors didn’t know how to spell Goldratt’s name or if it’s editing / publishing that introduced a defect. pic.twitter.com/uwRh5sMqui
— Mark Graban (@MarkGraban) February 11, 2018
“A person’s life is an accumulation of time – just one hour is equivalent to a person’s life. Employees provide their precious hours of life to the company, so we have to use it effectively, otherwise, we are wasting their life.” #lean #leanstartup https://t.co/NPcyQocuDK
— Mark Graban (@MarkGraban) February 12, 2018
Just $16 as a Kindle book: The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization eBook: Mark Graban, Joseph E. Swartz: Kindle Store https://t.co/cOLwwDNeyr
— Mark Graban (@MarkGraban) February 12, 2018
What the KaiNexus Team Saw and Heard Visiting a #Toyota Plant https://t.co/cZxhaiyp3a by @markgraban #ContinuousImprovement #Lean
— Jeffrey Roussel (@jeff_roussel) February 12, 2018
Dear @amazon, here’s what #Healthcare Prime could look like: https://t.co/v24Bt2GuJy @PittsburghPG @JeffBezos @WarrenBuffett
— JHF (@JHForg) February 11, 2018
“Lots of people think that #Kaizen events and daily improvement are an either/or choice. This is not the case at all.”#Lean https://t.co/mBt5BjHjQS
— Mark Graban (@MarkGraban) February 12, 2018
In the first 60 seconds of the Fox show “The Resident,” we get inappropriate O.R. selfies and a surgeon covering up his bad hand tremor (which isn’t noticed by others because of said selfies). Yikes.
— Mark Graban (@MarkGraban) February 12, 2018
Is “stick meat” the new “pink slime?” https://t.co/Zdb9zqmQsK
— Mark Graban (@MarkGraban) February 13, 2018
Is your #Lean journey built upon “providing employees with a voice in their own destiny” and “recognizing the full worth and dignity of its employees”? From a book about the 10th anniversary of NUMMI: pic.twitter.com/JYScoho7ol
— Mark Graban (@MarkGraban) February 13, 2018
“Watching the cars come off the line at the biggest Toyota factory in the world and helping some of its 8,000 workers with the tiniest of production improvements, "that would be my ideal day," [new plant president Susan Elkington] said in an interview.” https://t.co/412bBgwQrd
— Mark Graban (@MarkGraban) February 13, 2018
Just heard of another health system that laid off its entire “#lean team.” The search continues for a silver bullet.
— Mark Graban (@MarkGraban) February 13, 2018
Discover Kaizen Institute's Blog at: https://t.co/tpo2NLtHPc pic.twitter.com/1nbxykyWLO
— Kaizen Institute (@Kaizen) February 13, 2018
“"Ten years ago, people would have said central line infections were not preventable, but today we know they are, not through new technology but practice change," Professor Duckett said. ” https://t.co/IgbMuDUJzJ
— Mark Graban (@MarkGraban) February 14, 2018
Hospital claims it can't control costs??
“However, cutting costs is not the system's top priority. "Our No. 1 job is taking care of patients. We do not control inflation or other variables associated with the cost of care," UNC said.”
— Mark Graban (@MarkGraban) February 14, 2018
“The Model 3 rollout has been the worst I've seen in over a decade of covering the auto industry, so I can understand why the company wouldn't want to engage in any kind of regular updating on production, beyond earnings calls and the quarterly releases”
https://t.co/PdAJouwEpS pic.twitter.com/EADWXdXf4l
— Mark Graban (@MarkGraban) February 14, 2018
From a book published by Toyota and GM on the 10th anniversary of NUMMI in 1994:
"#Lean" does not mean "mean."
Too many leaders and organizations refuse to learn these lessons from over 20 years ago. pic.twitter.com/Xi2cwSvjzt
— Mark Graban (@MarkGraban) February 15, 2018
South Carolina hospital aims to save $1M by reducing workforce – layoffs, "flexing" staff — what about improving quality and patient care?
— Mark Graban (@MarkGraban) February 15, 2018
Great reflection from a leader: “People aren’t all the same. Some people learn differently and respond differently.”
That’s something Dr. #Deming taught: that leaders need to understand their employees as individuals.
— Mark Graban (@MarkGraban) February 15, 2018
“CEO Darinda Reberry cited the challenges community hospitals face while competing against those owned by large corporations.”
It's hard keeping up with the layoffs of those big corporate hospitals…https://t.co/5X5q94KqXU
— Mark Graban (@MarkGraban) February 15, 2018
“drop of 1,409 fans per game from 2016. 4th consecutive year that FBS attendance has dropped year over year and, at 3.2%, it is the largest average drop since 1983.”
2 data points are not a trend. 4 consecutive decreases not always a trend. #PlotTheDotshttps://t.co/GIU47ZNnUo
— Mark Graban (@MarkGraban) February 16, 2018
Art Byrne: “in every truly successful #lean conversion I have witnessed over many years the one common trait has been a CEO with a deep commitment to lean thinking and practice. ” https://t.co/drKh63aM4O
— Mark Graban (@MarkGraban) February 16, 2018
The cartoon I shared on my blog yesterday (art by @CarrieSchurman) https://t.co/D9pD1G1LMh #lean #patientsafety pic.twitter.com/HLMGUiBEIR
— Mark Graban (@MarkGraban) February 17, 2018
How do you typically get an A3 improvement form onto paper? #Lean
— Mark Graban (@MarkGraban) February 16, 2018
“The manufacturing woes appear to be causing a wide variety of quality issues in early versions of the Model 3. ” https://t.co/HiQUaUbaoi
— Mark Graban (@MarkGraban) February 19, 2018
#Lean manufacturing experts consider that Musk’s vision of a fully automated factory cranking out a million cars a year is a wasteful folly #Tesla https://t.co/AqVRfI6hVi
— Michael Robinson (@mikerobinson26) February 18, 2018
This is true with #Lean too — “parties failing too often to understand that it’s all about behavior change” and not tools.. from @ePatientDave https://t.co/Xymxs4z2Hc
— Mark Graban (@MarkGraban) February 19, 2018
Thanks @lexschroeder and @PlanetLean for bringing this important discussion before our community https://t.co/8Rp9DY2BtM
— Eric Buehrens (@EBuehrens) February 17, 2018
Harry Kenworthy starting his @KaiNexus webinar. How often do executives learn a bit about #Lean and think it's easy, they got this? pic.twitter.com/5EL034ChmD
— Mark Graban (@MarkGraban) February 19, 2018
“There have been at least three patient deaths in the past nine months that followed questionable medical care at UMC, including a man who died of a heart attack after crying out for help but being left on the floor by his nurse.” https://t.co/PwC3H6XoVH
— Mark Graban (@MarkGraban) February 19, 2018
This is why Toyota has rules against "walking and texting" in their factories (not that they have glass walls)
Apple Park Employees Reportedly Can’t Stop Walking Into Its Glass Walls https://t.co/erbasZF3cE
— Mark Graban (@MarkGraban) February 20, 2018
A 6-hour flight from Orlando to LAX meant internet-free distraction-less writing zone. Lots of progress on this book project: “Measures of Success” is the working title. Call it “#Lean Metrics”? https://t.co/PxR13vYInU
— Mark Graban (@MarkGraban) February 21, 2018
Of course: “Among their concerns, the agents said, was that centralizing the tip line added a layer of bureaucracy…”
FBI Probes Tip-Line Operations After Missed Florida-Shooting Warning — The Wall Street Journal https://t.co/S9SfIaaaHE
— Mark Graban (@MarkGraban) February 21, 2018
I'm happy to be teaching a workshop for @HCValue and attendees today, on using "Process Behavior Charts" to manage and improve better. #PlotTheDots #Deming pic.twitter.com/jkafhIlxi6
— Mark Graban (@MarkGraban) February 21, 2018
“NBC News spoke with nearly a dozen women and experts in medicine, who described widespread misconduct in hospitals, deeply woven into the fabric of their workplaces even as they made life-or-death decisions for their patients.” https://t.co/etQLpFwyGx
— Mark Graban (@MarkGraban) February 21, 2018
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.