Here's the latest installment of “Key Tweets,” a (usually) weekly post that presents some of my tweets (or retweets) from the week, including pictures and other interesting stuff.
You can follow me @MarkGraban and join the fun and the conversation, but you don't need a Twitter account to view any of this.
See the previous installments of Key Tweets.
Today's blog post — Join Me for an Upcoming Lean Healthcare Study Trip to Japan (with @Kaizen) – #Lean Blog https://t.co/Z9Ba18obTa
— Mark Graban (@MarkGraban) January 12, 2018
#Lean could help… or just keep trying layoffs –> “Hospital layoffs and closings will dominate the news in many parts of the country… The outlook for 2018 is bleak. Pressure to keep price increases low remains strong. Margins are narrowing.” https://t.co/X2hMlgCTBs
— Mark Graban (@MarkGraban) January 5, 2018
“In other words, they knew they could lie to earn more money, with no chance of getting caught. This group reported getting an average of 6.1 problems right [compared to 3.4]. Clearly, there was some cheating going on.” https://t.co/HGrE4hjkDn
— Mark Graban (@MarkGraban) January 6, 2018
Why most executives have a hard time to adapt to today’s world:
“Almost everything we teach in a traditional business school is predicated upon notions of predictability and certainty.”
— @jeanneliedtka @thinkers50 #quotes pic.twitter.com/dgHOVnNISu
— Alex Osterwalder🇨🇭 (@AlexOsterwalder) January 7, 2018
“Atlanta Journal-Constitution found more than 2,400 doctors who have been sanctioned for sexual misconduct involving patients since 1999. The report focused on a “culture of secrecy” and a tendency among state medical boards to fail to discipline MDs” https://t.co/p7FmfI7le8
— Mark Graban (@MarkGraban) January 8, 2018
I thought this while watching —- “Oh no," we also thought. "An NFL team is going to thumb its nose at the concussion protocol again." https://t.co/jpDJhkz08u
— Mark Graban (@MarkGraban) January 8, 2018
When you mean to type "running the business," "ruining the business" is an unfortunate typo. I'm glad I caught that. I would have blamed autocorrect ;-)
— Mark Graban (@MarkGraban) January 8, 2018
“Massachusetts General Hospital in Boston has nurses spending as long as 35 minutes delivering medications using IV syringes, known as an IV push. Instead of a four-to-five day supply of bags, the hospital now has one or two days’ worth. ” https://t.co/X2TfjLSADx
— Mark Graban (@MarkGraban) January 8, 2018
Comment: “NUMMI was my lifeline for 23 years. As a female, I was treated equally and encouraged to grow and suggest improvements.” #lean https://t.co/uHcKfHuRXX
— Mark Graban (@MarkGraban) January 9, 2018
“While the number of practicing physicians in the U.S. grew 150 percent between 1975 and 2010, the number of healthcare administrators increased 3,200 percent in the same period.” https://t.co/qSPFD3ECd2
— Mark Graban (@MarkGraban) January 9, 2018
Registration is now open: #Lean Healthcare Transformation Summit. I am doing a pre-summit workshop on “Better Metrics.”!Come join us. https://t.co/IMYxf9NeVi
— Mark Graban (@MarkGraban) January 9, 2018
“But with the publishing industry in crisis – in the US the number of books published annually is exploding, yet sales are stagnant – titles must ramp up the hyperbole just to get noticed. ” https://t.co/eGPEaE6J0t
— Mark Graban (@MarkGraban) January 9, 2018
“Despite the drop in operating margin this year, all three major bond rating agencies either upgraded our rating or kept it the same because of the substantial progress we’ve made in improving the quality of care we deliver to our patients…” https://t.co/FnIKcFjcNm
— Mark Graban (@MarkGraban) January 9, 2018
New Year, New Suggestion System: 9 Tips To Create the Best Idea Gen System for your #Lean Team https://t.co/hUoKZTXKxj pic.twitter.com/d8aH6iQY8L
— GBMP (@gbmp1) January 9, 2018
“The new law requires hospitals to post self-pay prices online for the 50 most used diagnosis-related group codes and the 25 most used current procedural technology billing codes” https://t.co/F4HNbeEBOO
— Mark Graban (@MarkGraban) January 10, 2018
A comment from a former NUMMI employee about Tesla, on the @LeanDotOrg site. #lean pic.twitter.com/F8qNcWJpGq
— Mark Graban (@MarkGraban) January 10, 2018
“Continuous improvement requires daily attention. Efforts shouldn’t be limited to special events.”#Lean #Kaizen post by @KaiNexus https://t.co/5SBbdr0H7W
— Mark Graban (@MarkGraban) January 10, 2018
Funny — Did You Get My Message? https://t.co/f6V9qsfaVF
— Mark Graban (@MarkGraban) January 10, 2018
Is there more transparency re: cruise ship inspections than we get about hospital inspections by Joint Commission and others???
Carnival Triumph, the 'poop cruise' ship, fails latest CDC sanitary inspection — Fox News https://t.co/ZpcJI5u9sZ
— Mark Graban (@MarkGraban) January 10, 2018
“the program stipulates that the bottom quartile of hospitals will always receive a reimbursement cut, even if they improve their metrics in this area” https://t.co/vEnJnKmuOz
— Mark Graban (@MarkGraban) January 11, 2018
This seems REALLY slow, considering some employees have been made sick by the previous new uniforms — “American Airlines plans to test new uniforms in October 2018 and roll them out in late 2019” https://t.co/7biSIgLy9x
— Mark Graban (@MarkGraban) January 11, 2018
Donating blood. Today is the 11th. Why do they even leave this sign out?? pic.twitter.com/4ZXpnnwr4L
— Mark Graban (@MarkGraban) January 11, 2018
Is the next headline “People are returning the book and this author won’t end up making more money”? https://t.co/nVXLYsqvIC
— Mark Graban (@MarkGraban) January 11, 2018
Steve Jobs, if still with us, would again say “you’re holding it wrong”?
iPhone X’s Hardware ‘Design Flaw’ Physically Hurts Some Of Its Users — DesignTAXI https://t.co/WZVSCGY1ma
— Mark Graban (@MarkGraban) January 11, 2018
#TBTDeming, As an 80yo, Dr. Deming was interviewed by @nytimes in 1981 to explain what he taught the Japanese, including the idea that the majority of the performance of any organization is caused by the system. Read the article here, https://t.co/5tFD0Ujkl7
— The Deming Institute (@DemingInstitute) January 11, 2018
Gaming the system to make sure you don’t have more than 29 locations… https://t.co/rq0kUsiFgr
— Mark Graban (@MarkGraban) January 11, 2018
“the fact that it’s weighed down by all of this technical “baggage” is one of the reasons why SPC isn’t as mainstream as we’d like. ” #plotthedots https://t.co/kYNJCFPDYt
— Mark Graban (@MarkGraban) January 11, 2018
People ordered the Model 3 sight unseen. Tesla is WAY behind on production. Solution? Put some cars in retail stores. Because I'm sure seeing and touching the car you're waiting for makes that wait easier to handle? Can I drive it at least? NO.https://t.co/kmpUI0jQXB
— Mark Graban (@MarkGraban) January 12, 2018
The line chart in this article was the result of my suggestion. Previously @UniWatch was sharing a table of numbers each week.. Charts provide better visual context. I didn't suggest the "season" lines. To me, that's unnecessary clutter.https://t.co/VuPrfEOVIS
— Mark Graban (@MarkGraban) January 12, 2018
The chart: pic.twitter.com/aYzqEQm1CB
— Mark Graban (@MarkGraban) January 12, 2018
“As she begins hew role, her focus is on producing a top quality product, continuing Toyota's legacy in the community and being committed to thousands of employees under her watch.”
— Mark Graban (@MarkGraban) January 12, 2018
It would be ironic and sad if Tesla failed because it did not learn the lessons from NUMMI when many others did! https://t.co/NaySE9kl2p
— Daniel T Jones (@DanielJonesLean) January 12, 2018
Provably false statement from @realDonaldTrump: “successful at everything [he] ever did.” https://t.co/tXrPNSttfW
— Mark Graban (@MarkGraban) January 12, 2018
“The new [Toyota] plant will employ up to 4,000 workers at an average annual salary of $50,000, state officials said. ” https://t.co/Cabn54kWLa
— Mark Graban (@MarkGraban) January 12, 2018
These laws "make it the norm to reduce [food] lwaste,"https://t.co/xcsboVRnXB
— Mark Graban (@MarkGraban) January 12, 2018
“Despite progress, medicine remains a patriarchy—an “old boy’s club”—and the women in this world are frequently reminded of this status quo.”https://t.co/nmqhgBc1jk
— Mark Graban (@MarkGraban) January 12, 2018
Practicing #Lean, new reader review: “This book is a great collection of interviews, stories and blog posts which illustrate the common threads joining the pieces of any Lean implementation.” https://t.co/NvCNxnOu1w
— Mark Graban (@MarkGraban) January 13, 2018
“It’s not that measurement is useless or intrinsically pernicious. The challenge is to specify when performance metrics are genuinely useful—that is, how to have metrics without the malady of metric fixation.” https://t.co/ghDluGO1yr
— Mark Graban (@MarkGraban) January 13, 2018
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.