Here's the latest installment of “Key Tweets,” a (usually) weekly post that presents some of my tweets (or retweets) from the week, including pictures and other interesting stuff.
You can follow me @MarkGraban and join the fun and the conversation, but you don't need a Twitter account to view any of this.
See the previous installments of Key Tweets.
Met a winemaker today who said he’s an experimentalist. When others say, “You can’t do that,” he tests theory, evaluates it in a measurable way, learns and improves. pic.twitter.com/rSYur4Z5Wp
— Mark Graban (@MarkGraban) November 10, 2017
“producing a tiny volume of cars in unpopular segments with an uncompetitive unit cost for the mass market,” https://t.co/ipFQFnyNdW
— Mark Graban (@MarkGraban) November 6, 2017
One form of quality is “fitness for use.”’Phones are going to be dropped. https://t.co/S0oihuPayA
— Mark Graban (@MarkGraban) November 6, 2017
Fixable: “miscommunication during handoffs [play] a role in an estimated 80 percent of serious medical errors” https://t.co/aNZahcWiov
— Mark Graban (@MarkGraban) November 6, 2017
Wheeler quoting Shewhart there. The point is don't summarize or present data in a way that's misleading.
— Mark Graban (@MarkGraban) November 6, 2017
“tendency for negative bias evolved over time to help ancestors survive by being responsive to potential threats” https://t.co/v8njYRdWb6
— Mark Graban (@MarkGraban) November 6, 2017
Donald J. Wheeler: "A process that has been unpredictable in the past is not likely to spontaneously get better." #Deming
— Mark Graban (@MarkGraban) November 7, 2017
I liked a @YouTube video https://t.co/XUbbVHEzMM AME Boston 2017: Jess Orr on Leaving Toyota
— Mark Graban (@MarkGraban) November 7, 2017
We're hiring! We have several opportunities to join our CI team as a continued leader in applying continuous improv…https://t.co/EysT6iojUq
— Nate Hurle (@NateHurle) November 7, 2017
Join me for my "Better Metrics" workshop as part of the #Lean Leadership Series from @HCValue | https://t.co/gaBTGlkiEp
— Mark Graban (@MarkGraban) November 7, 2017
Get inspired by @ClevelandClinic @LisaYerianMD one keynote at #HCSummit18. Read about the work in this white paper https://t.co/F3G6XQ1MPw pic.twitter.com/ATgTUVqI8U
— Catalysis (@HCValue) November 7, 2017
The chart implies there's no meaningful increase in penalties since every data point is between the calculated process behavior limits. https://t.co/hFzlvvjiHU
— Mark Graban (@MarkGraban) November 7, 2017
Next Week – Free #Lean Webinar Signup! Cascading Strategy Through Hoshin Kanri https://t.co/c7BZNGbz7h pic.twitter.com/Ulmbwkpga7
— Mark Graban (@MarkGraban) November 7, 2017
Watch a free overview of our Franciscan Health Gemba Academy Live! series: https://t.co/QV9chv0MHA pic.twitter.com/KM1upYLxag
— Gemba Academy (@GembaAcademy) November 7, 2017
The story of @AlexOsterwalder’s book – breaking every rule in the book. #lean #leanstartup https://t.co/zcV5DjHgNM
— Mark Graban (@MarkGraban) November 7, 2017
Wheeler: “Accidents are a result, not a cause. They cannot be managed by goal setting. The data may be distorted by pressure to meet goals, but the system… will not be affected by any arbitrary numerical targets.” #lean #patientsafety #Deming
— Mark Graban (@MarkGraban) November 7, 2017
#Lean: Too many “chop heads for short-term gain, rather than commit to fundamental long-term change” https://t.co/WwUGGnk7BF
— Mark Graban (@MarkGraban) November 8, 2017
“breathing tube was wrongly inserted into his oesophagus instead of the trachea, went without oxygen for 21 minutes” https://t.co/Uq7m01frrk
— Mark Graban (@MarkGraban) November 8, 2017
Dear @Starbucks, your green lid sticks don’t need to be as long? See this example. Would be less plastic used. pic.twitter.com/V4maghcdk4
— Mark Graban (@MarkGraban) November 8, 2017
CEO: “staff reductions became necessary for the survival of our hospital ” https://t.co/iOOThjv1MY
— Mark Graban (@MarkGraban) November 8, 2017
Time to market is best reason to self publish: “If you want the book in a hurry, you'll want to self-publish.” https://t.co/jg8yL5YfsQ
— Mark Graban (@MarkGraban) November 8, 2017
An experiment with an online course: "Healthcare #Kaizen: Continuous Improvement for Everyone" https://t.co/E9cAeJQV24 #Lean
— Mark Graban (@MarkGraban) November 8, 2017
“there is no magic bullet; becoming a high reliability organization is a long-term journey” https://t.co/aNZahcWiov
— Mark Graban (@MarkGraban) November 8, 2017
Blog post (and a link to next week’s webinar): Hoshin Kanri: What? Why? And How? https://t.co/SUImhHSLjj #Lean
— Mark Graban (@MarkGraban) November 9, 2017
In which a consultant says it's a best practice to not listen to consultants pushing best practiceshttps://t.co/5lmemJSILh
— Mark Graban (@MarkGraban) November 9, 2017
Well, their failure rate has dropped from 95% to 80%. Sigh… https://t.co/Cum4nhxae8
— Mark Graban (@MarkGraban) November 9, 2017
Sometimes. I hear far too many stories about an internal #Lean department being laid off after a new CEO or COO comes on board. https://t.co/AJlQSa8nk9
— Mark Graban (@MarkGraban) November 9, 2017
When most players have non-guaranteed contracts with lots of incentive pay, the commish r seems like a hypocrite
https://t.co/HSRCSoEKJ7 pic.twitter.com/vaSsZRlaJg
— Mark Graban (@MarkGraban) November 9, 2017
Great article by @ldavidmarquet https://t.co/SG31sQ8TCs
— Mark Graban (@MarkGraban) November 9, 2017
Join us next year: Japan #Lean Healthcare Insight Tours | Organized by @Kaizen Institute and Mark Graban https://t.co/VI2tvPZoMk
— Mark Graban (@MarkGraban) November 9, 2017
“[16 year old] died after losing over two-and-a-half litres of blood in a two day period, ” https://t.co/6tAo96fums
— Mark Graban (@MarkGraban) November 9, 2017
2 data points don't necessarily make a trend. I wish this report had more data or a run chart –> More Dollars Moving to Alternative Payment Models, But Still Modest https://t.co/5B0bRYNlBn
— Mark Graban (@MarkGraban) November 10, 2017
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