Here's the latest installment of “Key Tweets,” a (usually) weekly post that presents some of my tweets (or retweets) from the week, including pictures and other interesting stuff.
You can follow me @MarkGraban and join the fun and the conversation, but you don't need a Twitter account to view any of this.
See the previous installments of Key Tweets.
“Motivate team members by assigning due dates to tasks,” says a video made by somebody who doesn’t understand motivation.
— Mark Graban (@MarkGraban) October 23, 2017
I hope American Airlines lives up to this commitment to engage and respect its team members pic.twitter.com/iTDtiQNeFs
— Mark Graban (@MarkGraban) October 23, 2017
Take a look at the full #leanstartupweek program & see all the ways you can join us in SF Oct. 30 – Nov. 5.https://t.co/W7DnFyIvjr
— Lean Startup Co. (@leanstartup) October 10, 2017
1) When the metric is a bit worse than last week – #Overreaction #leanstartupweek pic.twitter.com/qPr0HQs48M
— Mark Graban (@MarkGraban) October 24, 2017
2) Then the metric is a bit better – #Overreaction #leanstartupweek pic.twitter.com/5zNnKBxbdD
— Mark Graban (@MarkGraban) October 24, 2017
I’m excited that @ericries invited me to facilitate the #Deming Red Bead Game at #LeanStartupWeek. Learn about variation & your metrics. pic.twitter.com/IAha1wAZal
— Mark Graban (@MarkGraban) October 24, 2017
“[Snap] reportedly has “hundreds of thousands” of unsold Spectacles sitting in warehouses in China.” https://t.co/j5r5Lhj3o4
— Mark Graban (@MarkGraban) October 24, 2017
I’m happy to be helping @Kaizen with this trip – come join us and learn together https://t.co/aJAIsTCv7Z
— Mark Graban (@MarkGraban) October 25, 2017
Learn more about our 2018 KAIZEN™ Insight Healthcare Tour at: https://t.co/XCmauy54RL pic.twitter.com/1QxOj3mvRD
— Kaizen Institute (@Kaizen) October 25, 2017
I felt the need to explain to the company that I was buying these posters to be ironic. But they are the ones selling them un-ironically. pic.twitter.com/cnfnupGlde
— Mark Graban (@MarkGraban) October 25, 2017
As @DemingSaid: "Cutting costs without improvement of quality is futile." @DemingInstitute #Deming
— Mark Graban (@MarkGraban) October 25, 2017
“Nakao-San then declared we were ready to move… as we had understood the underlying principle of Jidoka.” https://t.co/jBEjwSdHak
— Mark Graban (@MarkGraban) October 25, 2017
“This short-termism often penalizes companies that raise their workers’ wages or invest in their employees’ skills.” https://t.co/tMcqpLwB3Q
— Mark Graban (@MarkGraban) October 25, 2017
Love this. Are the ups and downs in your metrics meaningful, or just noise? You can and should know the difference. https://t.co/6knT2to8BE
— TrisWeb 🕸 Harward (@trisweb) October 26, 2017
"A checklist alone is not sufficient. What makes it effective are the attitude, behavior and teamwork that go along with the use of it." https://t.co/xRxKd2yO5i
— Paul Levy (@Paulflevy) October 26, 2017
A few #leanstartupweek speakers who've written excellent modern mgmt books. Come meet them & get your books signed! https://t.co/Hr84OYukaC pic.twitter.com/TpdzNKi3Ly
— Lean Startup Co. (@leanstartup) October 26, 2017
OH: "They told the staff that they were cutting jobs because they are now using EPIC and they don’t need unit clerks." 1/2
— Mark Graban (@MarkGraban) October 26, 2017
Is that "don't need unit clerks" idea is based on analysis of work, or a wild irresponsible guess? Will they test that change? 2/2
— Mark Graban (@MarkGraban) October 26, 2017
"Confusing common causes with special causes will only make things worse." -W.Edwards Deming @MarkGraban https://t.co/WYFPfiLPDq pic.twitter.com/KU1atyFBpM
— Catalysis (@HCValue) October 26, 2017
Good error proofing by @WPEngine to prevent me from accidentally deleting the live LeanBlog install. No possible single click mistake. pic.twitter.com/1VFCqsRLST
— Mark Graban (@MarkGraban) October 26, 2017
The "process behavior chart" we track in @KaiNexus software helps me not overreact to every up and down in webinar registration numbers pic.twitter.com/hiFv9KdCIZ
— Mark Graban (@MarkGraban) October 26, 2017
This children’s hospital went from assuming infections were inevitable to instead improving processes to work toward zero. pic.twitter.com/83kYaqOn5H
— Mark Graban (@MarkGraban) October 26, 2017
“"Really the best thing is physical therapy, but no one will pay for that. So MDs… pull out the prescription pad.” https://t.co/anhglTu4is
— Mark Graban (@MarkGraban) October 27, 2017
“_____ has eliminated entire Improvement dept. "Now that we have trained all our leadership, they should be able to continue on their own.”🤔
— Mark Graban (@MarkGraban) October 27, 2017
The director of #Lean there is being laid off. Seems skeptical the execs will continue well on their own without coaching.
— Mark Graban (@MarkGraban) October 27, 2017
The idea what you are “trained” in Lean, as in being done learning, is a real misunderstanding about what #Lean is about.
— Mark Graban (@MarkGraban) October 27, 2017
Hospitals continue to eliminate their internal #Lean groups. Cost cutting. It’s unclear what the alternative strategy for improvement is.
— Mark Graban (@MarkGraban) October 27, 2017
Driven by @zeynepton ideas: Managed by Q’s “good jobs strategy” is paying off for workers—and the company https://t.co/eOGPcG0z4E
— Mark Graban (@MarkGraban) October 27, 2017
OH: The CFO does NOT believe in the financial benefits of anything "process improvement." Thats like not believing the earth is round?
— Mark Graban (@MarkGraban) October 27, 2017
Organizations do this, then claim they want to be innovative 🤔 https://t.co/gACPP5uWOp
— Mark Graban (@MarkGraban) October 28, 2017
Why would an innovative startup copy an old management practice that I think GE has stopped doing? https://t.co/jYZ3ck8ovw
— Mark Graban (@MarkGraban) October 28, 2017
You can’t inspect in quality. Even Toyota has final inspection. But you need to not throw untrained people into that role. pic.twitter.com/V2XbZ04Ck7
— Mark Graban (@MarkGraban) October 28, 2017
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