TL;DR: Many Lean healthcare job postings fail because they expect a single mid-level hire to “fix” culture, strategy, and results–while executives delegate leadership instead of practicing it. Overemphasis on certifications, industry “insider” status, and toolkits (Lean, Six Sigma, PDSA) misses the point: sustainable improvement requires leaders who own culture change, model trust and long-term thinking, and engage people at the gemba–not lone “process improvement” heroes set up to fail. I recently blogged about a healthcare … Continue reading Adventures in Lean Healthcare Hiring, Part 2: When Leaders Delegate Culture Change