Here's the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other interesting stuff.
You can follow me @MarkGraban and join the fun and the conversation, but you don't need a Twitter account to view any of this. See the previous installments of Key Tweets.
Hospital “Watchdog” [Joint Commission] Gives Seal of Approval, Even After [Serious] Problems Emerge https://t.co/FEqr2mN8gy
— Mark Graban (@MarkGraban) September 9, 2017
A important warning from prof @ZoeJRadnor #goc #leadersgc #lean pic.twitter.com/uFReSkQfdt
— France Bergeron (@FBergeronLean) September 3, 2017
Brilliant 1981 Article: "Why Japanese factories work" – Relevant for Healthcare in 2013 (And 2017) – #Lean Blog https://t.co/7gGw7JCJrL
— Mark Graban (@MarkGraban) September 4, 2017
“ACOs show promise in reducing spending and improving quality,” https://t.co/H14B7kSZh0
— Mark Graban (@MarkGraban) September 4, 2017
Thoughtful & challenging comments from @mbaudin: #Lean https://t.co/PPFFKizJaY
— Mark Graban (@MarkGraban) September 4, 2017
Mind food: Great managers demonstrate respect for people #RfP when they find and remove waste! Thanks @MarkGraban #leanthinking pic.twitter.com/PpOYNj5ZRH
— JJ Villarreal, Ed.D. (@villarreal_jj) September 5, 2017
“Machines are good for repetitive things but they can’t improve… efficiency or quality… Only people can.” https://t.co/Nq1RHAA8l0
— Mark Graban (@MarkGraban) September 5, 2017
“The Japanese grabbed [#Deming’s ideas] and ran with them, while the Americans sort of messed around with them” https://t.co/a05WICZAoJ
— Mark Graban (@MarkGraban) September 5, 2017
It’s almost #Deming Red Bead Game time for our @kainexus User Conference workshop. Learn more https://t.co/C06H4ON46F pic.twitter.com/QCq7dQbAzW
— Mark Graban (@MarkGraban) September 6, 2017
Tiered huddles are a powerful method https://t.co/xAAs9Ycb3L
— Mark Graban (@MarkGraban) September 7, 2017
Good lesson from improv games at the @KaiNexus User Conference pic.twitter.com/ibpp4Hx0Ex
— Mark Graban (@MarkGraban) September 7, 2017
"Over time, we learn to not be learners…" says UT Austin Prof. David Yeager at @KaiNexus user conference… how can we change this?
— Mark Graban (@MarkGraban) September 7, 2017
Yeager: "Failure itself isn’t great… learning from it is." @KaiNexus User Conference talk… #Lean #LeanStartup
— Mark Graban (@MarkGraban) September 7, 2017
New Customer Review of "Practicing #Lean" https://t.co/OjYPqYNXDn
— Mark Graban (@MarkGraban) September 7, 2017
Rewards, like punishments, are ways of doing things to people, [more effective is to] solve problems collaboratively https://t.co/9pNJbJrkBS
— Mark Graban (@MarkGraban) September 7, 2017
Join me in Chicago: "ExperienceChange" Change Management Simulation & Workshop, Facilitated by Mark Graban https://t.co/j6CgIUWw6h
— Mark Graban (@MarkGraban) September 7, 2017
Dr. Mark Jaben: An ideal change "works and is workable" — makes things better and is feasible. — @KaiNexus User Conference…
— Mark Graban (@MarkGraban) September 7, 2017
Toyota helped Children's Health reduce “(CLABSIs) by 75 percent with patients in the gastroenterology unit.” https://t.co/2dLQvSRhBs
— Mark Graban (@MarkGraban) September 7, 2017
“Toyota engages other organizations with our know-how so that they can build a culture of continuous improvement,” https://t.co/OWHuEJdeZP
— Mark Graban (@MarkGraban) September 7, 2017
OH: "Our organization used to be 'continuous change,' not 'continuous improvement.'" #Lean #Kaizen – @KaiNexus User Conference
— Mark Graban (@MarkGraban) September 8, 2017
“Anthem notes that imaging costs can vary widely without any effect on quality of care, ” https://t.co/ewyiUYf2BH
— Mark Graban (@MarkGraban) September 8, 2017
Should variation always be reduced?#ItDepends. Says Emerson,"A foolish consistency is the hobglobin of little minds."https://t.co/TESHT8fknn
— The Deming Institute (@DemingInstitute) September 9, 2017
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.