Here's the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other interesting stuff.
You can follow me @MarkGraban and join the fun and the conversation, but you don't need a Twitter account to view any of this. See the previous installments of Key Tweets.
Tweet for chance to win: Practicing Lean: Learning How to Learn How to Get Better… Better. https://t.co/3gyBjrMyLN NO PURCHASE NECESSARY.
— Mark Graban (@MarkGraban) August 23, 2017
Even morning coffee can remind me of #Lean. “Maximizing value and minimizing time.” The bottle error proofs measurement too. pic.twitter.com/WEMJve41c6
— Mark Graban (@MarkGraban) August 20, 2017
Toyota says TPS “is sometimes referred to as a "#lean manufacturing system" or a "Just-in-Time (JIT) system,"” https://t.co/26Me4sKcJX
— Mark Graban (@MarkGraban) August 20, 2017
Why?????? A Health-Care Fix That Works, Now Being Rolled Back https://t.co/qTpIzp7JCZ
— Mark Graban (@MarkGraban) August 21, 2017
The news on the recent Naval collisions: "We must hold people accountable… seems like training or methodology issues."
— Mark Graban (@MarkGraban) August 21, 2017
“being detached for cause," meaning that the Navy "has lost trust and confidence in their ability to lead,” https://t.co/DhV2kTuEMi
— Mark Graban (@MarkGraban) August 21, 2017
Missed last week's #QualityCafe on standardization with @MarkGraban? We recorded it for you! Watch it here: https://t.co/MVCeBOKRhH pic.twitter.com/3tQZTG4P86
— BCPSQC (@BCPSQC) August 21, 2017
“Airline personnel, who routinely use gloves for serving passengers, offered none to volunteer medical personnel.” https://t.co/lQVkJFhpAM
— Mark Graban (@MarkGraban) August 21, 2017
“'First, Do No Harm … ' The U.S. needs to make more progress in reducing medical errors” https://t.co/f46YC1qK4w #patientsafety
— Mark Graban (@MarkGraban) August 21, 2017
I liked a @YouTube video https://t.co/VanIYCQsr7 Chris Bianco & Aziz Ansari Make Pizza
— Mark Graban (@MarkGraban) August 21, 2017
"Go see, ask why, and show respect." Keys to productive gemba walks. https://t.co/FNJcW5fpjY
— Value Capture LLC (@ValueCapture1) August 22, 2017
"By applying a #lean process of continuous improvement, the ORs now operate at 94% capacity for surgeries (from 86%)https://t.co/1Oy97oe3Cf
— Mark Graban (@MarkGraban) August 22, 2017
If someone pushes you to make a complex problem ‘simple’, stand back and ask why? https://t.co/2pYrptRCj2 via @whatsthepont pic.twitter.com/3xb8YfHDLJ
— Paul Taylor (@PaulBromford) August 18, 2017
Bottom-Up Improvement: Finding Strength in Numbers https://t.co/rtTEpeAD7G by @KaiNexus #ContinuousImprovement #Lean #Kaizen
— Gregory Jacobson (@GregHJacobson) August 22, 2017
Or it’s a training issue. Or a hiring issue. Or a supervision issue. Not “idiots.” pic.twitter.com/BF81zqxG9q
— Mark Graban (@MarkGraban) August 22, 2017
“Respect for people”goes beyond politeness, but not being rude is a good start. https://t.co/NvedfskHBp
— Mark Graban (@MarkGraban) August 22, 2017
“The 54-year-old [patient] spent 13 and a half hours 'half naked' on a trolley” in [emergency dept] hallway https://t.co/nmEWgxFPk9
— Mark Graban (@MarkGraban) August 22, 2017
““Just to be clear, Toyota is fully committed to Mexico,” said Mike Bafan, president of Toyota of Mexico,” https://t.co/UhbMw24CUF
— Mark Graban (@MarkGraban) August 22, 2017
“40 times each week, someone operates on the wrong side of a patient's body” https://t.co/f46YC1qK4w #patientsafety #preventable
— Mark Graban (@MarkGraban) August 23, 2017
"8% of healthcare orgs consider consumer expectation a high priority and have implemented consumer-based strategies” https://t.co/So37DB4Y1g
— Mark Graban (@MarkGraban) August 23, 2017
"We’ve got ourselves in an oversupply situation… Nobody is interested in stockpiling inventory right now." https://t.co/tDcipVaja3
— Mark Graban (@MarkGraban) August 23, 2017
Has @elonmusk showed up as he promised? “Accidents happen every day. Severe incidents frequently impact morale" https://t.co/s9Cs5qQakS
— Mark Graban (@MarkGraban) August 24, 2017
“Team members complained of shifting priorities and arbitrary or unrealistic deadlines.”https://t.co/iTqqnwsJ38
— Mark Graban (@MarkGraban) August 24, 2017
Standardizing surgery tools is one of the ways we’re continually improving to enhance patient safety and outcomes. https://t.co/G2VEvdt8N8
— Virginia Mason Inst (@VM_Institute) August 24, 2017
This week, Tracey and Ernie Richardson discuss their new book, "The #Toyota Engagement Equation." #TheToyotaEE https://t.co/k1TftxJRGj pic.twitter.com/tJUOHd11E3
— Gemba Academy (@GembaAcademy) August 24, 2017
Why We Care So Much About Continuous Process Improvement https://t.co/P94qy20bME
— KaiNexus (@KaiNexus) August 24, 2017
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.