Aim for “Effectiveness” in Your Gemba Walks, Not “Efficiency” And some past posts on "Gemba Walks"

Hear┬áMark read the post (subscribe to the podcast): This is an elaboration on something I originally posted on LinkedIn. I saw somebody touting an approach that would guarantee “maximum efficiency for your management gemba walks.” Ah, the efficiency trap. Is efficiency really the goal here? Efficiency is usually defined as outputs divided by inputs. Visiting … Continue reading Aim for “Effectiveness” in Your Gemba Walks, Not “Efficiency” And some past posts on “Gemba Walks”