Here's the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other interesting stuff.
You can follow me @MarkGraban and join the fun and the conversation, but you don't need a Twitter account to view any of this. See the previous installments of Key Tweets.
2 data point comparisons don't tell you very much… what are the trends? Are any changes statistically significant? pic.twitter.com/MlsCmpZeIq
— Mark Graban (@MarkGraban) June 2, 2017
“No policymakers or commentators questioned why 40% of hospitals would sit out this opportunity to improve care.” https://t.co/pjnw3HVtm2
— Mark Graban (@MarkGraban) May 28, 2017
Is that really root cause yet? "The root cause was a power supply issue which our affected our IT systems" https://t.co/rpj0BbsIDe
— Mark Graban (@MarkGraban) May 29, 2017
Earlier said "root cause" power supply? “inexperienced staff outsourced 2 India didn’t know 2 launch back up system” https://t.co/pFtmT4sWrO
— Mark Graban (@MarkGraban) May 29, 2017
“Source told The Sun that problem could have been avoided had staff kick-started back-up system sooner” https://t.co/kzuwjUkqLV
— Mark Graban (@MarkGraban) May 29, 2017
“a culture where emphasis is placed on assigning blame for problems rather than seeking solutions for improvement,” https://t.co/hEG7vc6kVN
— Mark Graban (@MarkGraban) May 29, 2017
Having your own business is great. Until you spend 2 hours on a holiday trying to convince Apple to replace your lemon MacBook. pic.twitter.com/d3drgtO9IZ
— Mark Graban (@MarkGraban) May 29, 2017
“medical errors can’t solely be attributed to bad doctors. Most are the result of systemic problems ” https://t.co/hEG7vc6kVN
— Mark Graban (@MarkGraban) May 29, 2017
2 defective products of about the same value: @KitchenAidUSA replaced dishwasher without hesitation. @Apple won't even consider it. Awful
— Mark Graban (@MarkGraban) May 29, 2017
"Islands of excellence exist, but there is too much variability and inconsistent performance in quality, safety…" https://t.co/yeA3r4dtLe
— Mark Graban (@MarkGraban) May 29, 2017
“Why are we still killing so many patients? Call it the “three I’s”: invisibility, inertia and income.” https://t.co/pjnw3HVtm2
— Mark Graban (@MarkGraban) May 29, 2017
#Lean What Makes a Great Sensei? – By Pascal Dennis (bio) My last blog (“Beware Prizes, Belts & Self-Appointed … https://t.co/YXoPnmT0MO
— Lean Pathways Inc. (@LeanPathways) May 30, 2017
Using Lean to Rapidly and Sustainably Transform a Behavioral Health Crisis Program: Impact on Throughput and Safety https://t.co/8t5Ihy5RyZ pic.twitter.com/01Y6jl2sgy
— Catalysis (@HCValue) May 29, 2017
No info is better than bad data? Fitness Trackers: Good at Measuring Heart Rate, Not So Good At Measuring Calories https://t.co/J5ecuKWygj
— Mark Graban (@MarkGraban) May 30, 2017
“MDs find themselves forced to argue that there is “business case” for reducing CA-BSI’s in the pediatric ICU.” https://t.co/lBHh7WRDwU
— Mark Graban (@MarkGraban) May 30, 2017
“controversy over simultaneous surgery… bad soap opera,’ competing egos, pettiness, & overall lack of leadership.” https://t.co/QghPgzoQuJ
— Mark Graban (@MarkGraban) May 30, 2017
I agree with @quint_studer on this. Dr #Deming used to teach this idea too. Stop demotivating people. pic.twitter.com/oElyTaaOQ7
— Mark Graban (@MarkGraban) May 30, 2017
Not the most elegant sign at the @Apple Store. And it's been up for a while. How the mighty fall… pic.twitter.com/HuhWJzHTqA
— Mark Graban (@MarkGraban) May 30, 2017
It just occurred to me that the @Apple Store doesn't follow Apple's own wi-fi security recommendations. pic.twitter.com/a83fG61GQt
— Mark Graban (@MarkGraban) May 30, 2017
The one where hospital execs thought women wearing panty hose wuld "improve professionalism and safety for patients” https://t.co/hysHI9oZ4i
— Mark Graban (@MarkGraban) May 30, 2017
“"For years, [insurance] denied claims based on final diagnoses instead of symptoms. Emergency MDs fought back” https://t.co/oPGASLdXhZ
— Mark Graban (@MarkGraban) May 30, 2017
“Collaborative. Respectful. A place to dream and do… just a few words that describe what life is like at Toyota.” https://t.co/d8ceU7wYrt
— Mark Graban (@MarkGraban) May 30, 2017
"Treats everyone with respect?" https://t.co/pshjJ90pTW
— Mark Graban (@MarkGraban) May 30, 2017
As with most workplace "suggestion boxes," I met almost all of these submissions get ignored. https://t.co/MP4u7Ld0zA
— Mark Graban (@MarkGraban) May 30, 2017
“investigators cited hospital 4 door handles, faucets & other items that suicidal patients could use 2 hang selves” https://t.co/E3Am3BTh0Q
— Mark Graban (@MarkGraban) May 31, 2017
Not the best hotel room design here. At least there are plugs on top of the nightstand. pic.twitter.com/8n3nevTiPB
— Mark Graban (@MarkGraban) May 31, 2017
Plan Do Study Adjust… open offices don't work or just haven't been fully figured out yet? https://t.co/eQWGHPXXLC
— Mark Graban (@MarkGraban) May 31, 2017
Any "advantages" of "toxic bosses" are "short lived." https://t.co/8ZnoHTkuCe
— Mark Graban (@MarkGraban) May 31, 2017
“The hospital did eventually report broken feeding tube to Health Canada, which regulates medical devices, in June” https://t.co/GkZOHVKwIP
— Mark Graban (@MarkGraban) May 31, 2017
“[UnitedHealth knew they] could not produce medical records to validate about 1 in 3 medical conditions ” https://t.co/kA3BQ7XPfK
— Mark Graban (@MarkGraban) May 31, 2017
Honored to be a part of this lineup https://t.co/7zkW8fXK20
— Mark Graban (@MarkGraban) May 31, 2017
Join Dr. Toussaint for a webinar on 5 Great Leadership Behaviors on June 22 at Noon Central time. Register Here: https://t.co/8MNaRDCc0Q pic.twitter.com/9F7mWSI2zp
— Catalysis (@HCValue) May 31, 2017
Happy to have been asked my opinion: Change Management Experts Shares Tips on implementing Powerful change https://t.co/g9xf2ayHkB
— Mark Graban (@MarkGraban) June 1, 2017
A Painful Entry About Healthcare Quality. Thx: @clsolutionsltd @MarkGraban @StanfordMed https://t.co/zfekoQ3oKg
— David Kashmer MD MBA (@DavidKashmer) June 1, 2017
Usually, you're called in to be fired… “[hospital] workers are being called into meetings if they’re being spared” https://t.co/DiHlqMb932
— Mark Graban (@MarkGraban) June 2, 2017
I liked a @YouTube video https://t.co/nuHKjQyDcE Toyota Kaizen Clip
— Mark Graban (@MarkGraban) June 2, 2017
I liked a @YouTube video https://t.co/CJYiNivn9W Kaizen With Ashley
— Mark Graban (@MarkGraban) June 2, 2017
I liked a @YouTube video https://t.co/Kf2OkFHa6E WMC Principle Based Architecture – Rehab
— Mark Graban (@MarkGraban) June 2, 2017
Our book — Practicing Lean – A Book About Our #Lean Journeys – Mark Graban https://t.co/APtsp1WWve pic.twitter.com/xCQ9Kf6IyP
— Mark Graban (@MarkGraban) June 2, 2017
Wonderful leadership from @elonmusk. pic.twitter.com/kbHYdxdeoW
— Jason Fried (@jasonfried) June 2, 2017
… https://t.co/ZM4v0X7Cu1 pic.twitter.com/n2byeDLqRW
— Wellbelove (@wellbelove) June 2, 2017
As I think #Deming said, putting a house fire out does not improve the house https://t.co/uH7bJ8Hs21
— Mark Graban (@MarkGraban) June 2, 2017
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