Here's the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other interesting stuff.
You can follow me @MarkGraban and join the fun and the conversation, but you don't need a Twitter account to view any of this. See the previous installments of Key Tweets.
Respect for all. Not just a #Lean mindset. Something we should practice every day, all day. pic.twitter.com/tDTzuL4uwE
— Mark Graban (@MarkGraban) June 14, 2017
Alignment doesn't mean everyone has exact same goals, as in strategy deployment method https://t.co/sVBzcVYKr4 pic.twitter.com/JbE9tI0vbS
— Mark Graban (@MarkGraban) June 11, 2017
“crucial for leaders to ensure proper comm. w/ employees to establish trust and set groundwork for culture change.” https://t.co/nKz6qieZDG
— Mark Graban (@MarkGraban) June 12, 2017
Saw this story presented at #HCSummit17: How Atrius Health Is Making the Shift from Volume to Value https://t.co/ffrSMLX5py #LeanStartup
— Mark Graban (@MarkGraban) June 12, 2017
#Lean supply chain opportunities hide just below the surface in many hospitals. Join me for a @modrnhealthcr webinar https://t.co/2GUaNyfzu9
— Mark Graban (@MarkGraban) June 12, 2017
“ongoing uncertainty about healthcare reform and what it might mean to us.” It means layoffs, I guess https://t.co/BlwPqpkVS4
— Mark Graban (@MarkGraban) June 12, 2017
Read & commented – 7 Things Coaches Need to Get Over by @MikeOrzen via @LeanDotOrg https://t.co/oSr8ylsIta #Lean
— Mark Graban (@MarkGraban) June 12, 2017
Mistake #4 is very common & part of the reason for me doing this workshop: https://t.co/zxUIPqAiH0 https://t.co/ddPE2yROPS
— Mark Graban (@MarkGraban) June 12, 2017
94% Belongs to the System https://t.co/Nhtg9uI2dc by @curiouscat_com #deming #organization_as_a_system
— The Deming Institute (@DemingInstitute) June 12, 2017
O RLY? “We value our people and those who will be leaving [because we fired them] ” https://t.co/fff7YNaaKD
— Mark Graban (@MarkGraban) June 12, 2017
Elon Musk says Tesla is "well on its way to having injury rates less than half" auto industry average (3/3) https://t.co/sTyY7lkVJ1
— Mark Graban (@MarkGraban) June 13, 2017
NUMMI built 74 vehicles per person per year. Tesla builds only about 14 vehicles per person per year – same building https://t.co/MLgIWGhNPo
— Mark Graban (@MarkGraban) June 13, 2017
“When the Model 3 goes in, I have no idea where people will park [at Tesla plant]" https://t.co/MLgIWGhNPo
— Mark Graban (@MarkGraban) June 14, 2017
Sec Mattis refrained from personally praising the president, instead aiming his comments at American troops… https://t.co/XY68KqbWqD
— Mark Graban (@MarkGraban) June 13, 2017
Change is not an event, it's ongoing. @barryoreilly #mtpcon pic.twitter.com/bgmTXMbRcQ
— Melissa Perri (@lissijean) June 13, 2017
#NoMeetingZones can help you protect time on your calendar for planning and execution. https://t.co/wC1XayQ0ca pic.twitter.com/hJmRjVEcIl
— Studer Group (@studergroup) June 6, 2017
Only @AmericanAir would think it's fair for me to pay $270 to NOT use the return leg of a roundtrip ticket I bought. Pay more for less…
— Mark Graban (@MarkGraban) June 13, 2017
“they should make profit out of doing things that are good for patients and the best for patients. ” https://t.co/fCvr3SPTw1
— Mark Graban (@MarkGraban) June 13, 2017
Vivid examples of "gaming the system." When I worked at GM, scrap inventory was hidden behind construction curtains. pic.twitter.com/qDUIVYCJue
— Mark Graban (@MarkGraban) June 13, 2017
““All our warnings fell on deaf ears and we predicted that a catastrophe like this was inevitable” https://t.co/cfCOCuHqJ5
— Mark Graban (@MarkGraban) June 14, 2017
I've also switched from Uber to Lyft. After years, there was zero lock in and zero switching cost. https://t.co/VdeQPkM9v3
— Mark Graban (@MarkGraban) June 14, 2017
Too many app notifications seem oriented around the developer rather than helping the user. I turn those bad notifications off. https://t.co/PfbXGyLAZ9
— Mark Graban (@MarkGraban) June 14, 2017
Does that work??? “we have to dramatically reduce our expenses in order to continue to provide quality care” https://t.co/nxPsHwDvWM
— Mark Graban (@MarkGraban) June 14, 2017
6 years with @kainexus. So much progress, such a great team has been built. And still so much to do. Proud to be involved. @GregHJacobson https://t.co/zoFQns7Cbl
— Mark Graban (@MarkGraban) June 14, 2017
Grenfell: “Fire alarms didn't go off, sprinklers failed and residents were told to 'stay put' inside their flats ” https://t.co/4dKN30P618
— Mark Graban (@MarkGraban) June 15, 2017
“[added] cladding could have created an additional fire risk in the Grenfell Tower blaze, experts have warned.” https://t.co/War1UDPcxP
— Mark Graban (@MarkGraban) June 15, 2017
I've produced over 500 podcast episodes in the past 10 years… find most of them here: #Lean Blog https://t.co/JdIKcQrd1L pic.twitter.com/mloCR04lNg
— Mark Graban (@MarkGraban) June 15, 2017
You're cutting staff & positions, but I'd ask "Are you improving how the work is done?????" #Lean https://t.co/nxPsHwDvWM
— Mark Graban (@MarkGraban) June 15, 2017
I don't use my built in car navigation system, so why would I pay GM $159 to update it? My phone's maps update for free. pic.twitter.com/7v5a82vWQ4
— Mark Graban (@MarkGraban) June 15, 2017
And it's silly that GM would have to mail me a USB drive instead of beaming an update over wi-fi or something.
— Mark Graban (@MarkGraban) June 15, 2017
Lucky winners of lean books! #LeanPDDay pic.twitter.com/0GnzbNpTsr
— Josée Lafontaine (@jazzyjosee) June 15, 2017
I agree that health systems “will need to exert their considerable pressure as purchasers, ” https://t.co/pxOyqwmdWf
— Mark Graban (@MarkGraban) June 15, 2017
— Coach Quotes (@CoachMotto) June 15, 2017
Inventory is very high for GM, so they curb overproduction https://t.co/LIPruUdgct
— Mark Graban (@MarkGraban) June 15, 2017
A fascinating look at wait times from @GeisingerHealth @ThomasHLeeMD via @nejm #primarycare https://t.co/OuPxHOxOix
— Matthew Weissman (@DrMWeissman) June 16, 2017
Watch Chet Marchwinski, John Shook, Dan Jones, and Jim Womack discuss the naming of #lean: https://t.co/QwBlIbIVqZ pic.twitter.com/xV7bxEX0sM
— Gemba Academy (@GembaAcademy) June 15, 2017
“If you think patient safety is expensive, try patient harm.” https://t.co/PY5jhhoVQ5)
— Mark Graban (@MarkGraban) June 16, 2017
“The partnership had fizzled out by 2014, partly because of the culture clash between Toyota… and Tesla…” https://t.co/TFmfkBRubj
— Mark Graban (@MarkGraban) June 16, 2017
“There has been virtually no collaboration between Toyota and Tesla since 2015” https://t.co/6gUiCkzKEn
— Mark Graban (@MarkGraban) June 16, 2017
“residents warned fire safety equipment, including fire extinguishers, had not been tested for 12 months.” https://t.co/FojKtznfSs
— Mark Graban (@MarkGraban) June 16, 2017
"This CEO Asks if #Lean is "Just a Freakin’ Hobby" or a Way to Transform Your Business" https://t.co/WN9DLWbyhN by @MarkGraban on @LinkedIn
— Mark Graban (@MarkGraban) June 16, 2017
I liked a @YouTube video https://t.co/Gb7gfEVPft John Shook, lean guru and former Toyota manager, speaks at the IW Best Plants
— Mark Graban (@MarkGraban) June 16, 2017
Same idea, different wonderful sources… both @quint_studer & @AuthorPascal emphasize "hearts AND minds" pic.twitter.com/8l8kvd7WGd
— Mark Graban (@MarkGraban) June 16, 2017
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.