Here's the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other interesting stuff.
You can follow me @MarkGraban and join the fun and the conversation, but you don't need a Twitter account to view any of this. See the previous installments of Key Tweets.
This is a problem in some hospitals too pic.twitter.com/MCMt6N4ZSv
— Mark Graban (@MarkGraban) May 12, 2017
An old wine press from over 100 years ago. This counts as old in American wine making. pic.twitter.com/AmH60uVjs7
— Mark Graban (@MarkGraban) May 7, 2017
#Lean isn't merely about whiteboards any more than it was about A3-sized paper or tape outlines around stuff. Those are artifiacts.
— Mark Graban (@MarkGraban) May 12, 2017
#Lean is not about events or about mapping processes. It's about solving problems every day in a structured, scientific way#GoC #LeadersGC pic.twitter.com/4NYoCdtgIE
— France Bergeron (@FBergeronLean) May 7, 2017
The irony of selling a #Deming quality slogan poster — Quality is everyone's responsibility – W. Edwards Deming https://t.co/z6h6DQ2Az7
— Mark Graban (@MarkGraban) May 8, 2017
Reflections from #Lean Leaders… by Mark Graban [Leanpub PDF/iPad/Kindle] https://t.co/XvrjTz5hsg
— Mark Graban (@MarkGraban) May 8, 2017
““A lot of NUMMI workers who would’ve brought valuable skills, for whatever reason, didn't wind up at Tesla,” ” https://t.co/pKCmBCUCSC
— Mark Graban (@MarkGraban) May 8, 2017
Why can’t staff just be more careful? https://t.co/Z4nFheCo7v
— Mark Graban (@MarkGraban) May 9, 2017
Agree! https://t.co/0UtsmWP3Sk
— Mark Graban (@MarkGraban) May 9, 2017
AKA "process behavior charts," which is a slightly better term to me. https://t.co/9nNG0KSBUY
— Mark Graban (@MarkGraban) May 10, 2017
Sometimes adding a step to a process (not just reducing waste) leads to better system results. #lean https://t.co/e01x1tyaqD
— Mark Graban (@MarkGraban) May 10, 2017
Isn't this error proofed by scanning boarding pass bar codes?? https://t.co/6LfPo0J036
— Mark Graban (@MarkGraban) May 10, 2017
#Deming said to replace annual performance review with more continuous coaching and development. 30 years ahead of his time? https://t.co/ZgzEOX1sLe
— Mark Graban (@MarkGraban) May 11, 2017
Dear passengers: if you're wearing a backpack, please do NOT turn sideways in the aisle during boarding to avoid hitting me in the head
— Mark Graban (@MarkGraban) May 11, 2017
"Flight attendants are here primarily for your safety," except when @AmericanAir turns them into credit card salespeople. So annoying.
— Mark Graban (@MarkGraban) May 11, 2017
This is absolutely corporate crazy talk. I understand the need for revenue, but don't pretend it's a great experience for customers. https://t.co/Vc6oLzFtau
— Mark Graban (@MarkGraban) May 11, 2017
My post for @KaiNexus — Evidence That Continuous Improvement is Practiced at US News & World Report Best Hospitals https://t.co/Upt4sWHyi6
— Mark Graban (@MarkGraban) May 11, 2017
Toyota grew because they had small cars for the market in 70s. Now they don't have enough big vehicles for this era? https://t.co/NUHY3RzMVr
— Mark Graban (@MarkGraban) May 11, 2017
I've been fighting to get a prescription refilled for 6 weeks, but the MD office sure does send the bills out efficiently. Grrrrrr
— Mark Graban (@MarkGraban) May 11, 2017
I like the idea of these "Indicator Bins" from my blog sponsor @StoreSMARTfan for #kanban visual signals https://t.co/dzrl5hR6G9 pic.twitter.com/chwzcgTw6t
— Mark Graban (@MarkGraban) May 11, 2017
Read & commented via @leandotorg "Too Busy to Walk the Gemba" – #Lean https://t.co/fJbccavJGu
— Mark Graban (@MarkGraban) May 11, 2017
Yet DMC can't sterilize instruments properly — Beaumont, Detroit Medical Center 2015 profits mark greatest to date https://t.co/74VgyMXT7t
— Mark Graban (@MarkGraban) May 11, 2017
"A Chief Nursing Officer's Views on Nurses Improving Healthcare Through #Lean Thinking & Methods" https://t.co/SDiuhSiiFE
— Mark Graban (@MarkGraban) May 11, 2017
From National Nurses Week 2014 – #Lean can still help https://t.co/07sl1UlJoO
— Mark Graban (@MarkGraban) May 11, 2017
"No magic trick or something in water, [Lean] just allows ppl to express their innate creativity." – @ericries #leanstartupny @leanstartup
— Steven McIntosh (@stevenjmcintosh) May 11, 2017
“idea behind electronic checklist was to reduce patient anxiety & improve service quality, not “blame and shame.”” https://t.co/qrtmj5p3zz
— Mark Graban (@MarkGraban) May 12, 2017
“not all signed [the CEO no confidence letter] due to fear of retaliation.” https://t.co/IW69KMOB4G
— Mark Graban (@MarkGraban) May 12, 2017
@MarkGraban @danmarkovitz @CrossenMichael Just came across this Far Side gem ? pic.twitter.com/bDOunhCC1i
— Dean Tarnovsky (@DeanStaten) May 12, 2017
“They all described problems with management and morale that they said are damaging care and endangering patients” https://t.co/71WgshMyJF
— Mark Graban (@MarkGraban) May 12, 2017
Steve Harvey’s "closed door" workplace policy… https://t.co/R5wpRfciX1
— Mark Graban (@MarkGraban) May 12, 2017
Not enough houses to go around as Toyota moves to Plano | Real Estate | Dallas News https://t.co/O7I1WLWPHC
— Mark Graban (@MarkGraban) May 13, 2017
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