Here's the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other interesting stuff.
You can follow me @MarkGraban and join the fun and the conversation, but you don't need a Twitter account to view any of this. See the previous installments of Key Tweets.
Literally a sign of a broken O.R. culture? Photo from 2006… pic.twitter.com/4abPwa5W2u
— Mark Graban (@MarkGraban) May 15, 2017
"Experienced ER nurses leave because their work environment sucks" https://t.co/CYLyMA3ndQ
— Mark Graban (@MarkGraban) May 14, 2017
Adventures in medication labeling… https://t.co/5ZN7UFtdTe
— Mark Graban (@MarkGraban) May 15, 2017
Not a good example of error proofing… photo from my 2006 archives, pre-#Lean at this hospital. pic.twitter.com/CS8fLqWsME
— Mark Graban (@MarkGraban) May 15, 2017
Also not good error proofing… from a hospital pharmacy. A factory would use "lock out / tag out" methods. pic.twitter.com/0V4jzdM8Nc
— Mark Graban (@MarkGraban) May 15, 2017
“I think warning labels are an effective way of dealing with this.” I disagree… warning labels aren't effective https://t.co/QDJOxLQkVa
— Mark Graban (@MarkGraban) May 17, 2017
“Eye Care Air trains all caregivers in fear reduction, teamwork, and safety.” https://t.co/qrtmj5p3zz
— Mark Graban (@MarkGraban) May 15, 2017
Capture MORE Improvements with Continuous Improvement Software (by @KaiNexus) https://t.co/QY5h8QjwW4 pic.twitter.com/EUDhAWjRcy
— Mark Graban (@MarkGraban) May 15, 2017
Not a well-written column… claims all medical errors get Root Cause Analysis… really? Pepole get punished? https://t.co/L8ptlc1GZV
— Mark Graban (@MarkGraban) May 15, 2017
Lean Roundup: #Lean in the News @Tomehrenfeld https://t.co/PTv1RkWMsO pic.twitter.com/r5rLhoEoPp
— Lean Enterprise Inst (@LeanDotOrg) May 16, 2017
“Pharmacists spent 16 weeks in four paediatric wards, detected 663 medication errors — an avg of 2.9 per patient.” https://t.co/WI5Sqz1Tpl
— Mark Graban (@MarkGraban) May 16, 2017
Webinar Recording: Digital Improvement Boards & KaiNexus – #Lean Blog https://t.co/jbzWVF0iUU
— Mark Graban (@MarkGraban) May 17, 2017
6 years ago today: Checklists Promoted and Debated on "Grey's Anatomy" – #Lean Blog https://t.co/gnkO5NvGPF
— Mark Graban (@MarkGraban) May 17, 2017
The statements of science are not of what is true and what is not true, but statements of what is known with different degrees of certainty. pic.twitter.com/ha9bnlTqWY
— Richard Feynman (@ProfFeynman) May 18, 2017
I would rather have questions that can't be answered than answers that can't be questioned. pic.twitter.com/f6faTkahgZ
— Richard Feynman (@ProfFeynman) March 18, 2017
Don't pay attention to "authorities", think for yourself. pic.twitter.com/Bl0OHw684x
— Richard Feynman (@ProfFeynman) May 17, 2017
Wisdom from a @lyft driver: "That's the problem in life, people make too many assumptions."
— Mark Graban (@MarkGraban) May 18, 2017
New @TJCommission journal study: How @ConnectionsAZ1 used #Lean to improve throughput & safety #behavioralhealth https://t.co/kyOVjxWiFu
— Mark Graban (@MarkGraban) May 18, 2017
Elon Musk says they're not greedy… they just can't afford better safety because they're losing $$? https://t.co/sGoJNo2erM pic.twitter.com/XmZDT7MsaJ
— Mark Graban (@MarkGraban) May 18, 2017
These things come in threes… just heard about a 3rd healthcare org this week that fired the #Lean group in the name of cost cutting. Sad.
— Mark Graban (@MarkGraban) May 19, 2017
What lessons can we learn from somebody spray painting DEMO on a building? #Lean #PatientSafety https://t.co/jrQ0pdHsKP pic.twitter.com/6SrXlrmeRE
— Mark Graban (@MarkGraban) May 19, 2017
Good advice. Poor mistake proofing. pic.twitter.com/gWGEtbwwgp
— Mark Graban (@MarkGraban) May 19, 2017
Gaming the system… fudging the numbers… it's never surprising. pic.twitter.com/ET66OQYv7N
— Mark Graban (@MarkGraban) May 19, 2017
If there are only 2 active employee ideas, why do you need to prioritize them on a PICK chart? Is that overprocessing? Wasted motion? pic.twitter.com/snwBEXWDIb
— Mark Graban (@MarkGraban) May 19, 2017
A great article for industrial engineers like me. Or those interested in waiting lines & queues. https://t.co/s9McwBHPqi
— Mark Graban (@MarkGraban) May 20, 2017
GM CEO Roger Smith dreamed of a lights-put factory too. Wasted billions. Ahead of his time? https://t.co/m5eKXpUMI3 pic.twitter.com/dsvuXgFs1t
— Mark Graban (@MarkGraban) May 20, 2017
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.