Here's the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other interesting stuff.
You can follow me @MarkGraban and join the fun and the conversation, but you don't need a Twitter account to view any of this. See the previous installments of Key Tweets.
I doubt the @LeanDotOrg book "#Lean Thinking" is really a choking hazard as Amazon claims https://t.co/5PKGIOrLy5 pic.twitter.com/g9JbrtHOqX
— Mark Graban (@MarkGraban) April 19, 2017
If you're a #Lean consultant, an organization's transformation has to be owned by C-suite. It can't be "your implementation." pic.twitter.com/1NSE5ygRYK
— Mark Graban (@MarkGraban) April 16, 2017
Learn the practical applications of Dr. Deming's Red Bead Experiment at #HCSummit17 | https://t.co/rKeiWVGy7n | https://t.co/4uWYw5dFeE pic.twitter.com/O5tQt2n4sv
— Catalysis (@HCValue) April 18, 2017
When I worked in manufacturing, no hugs. Had to get used to being hugged in healthcare settings. ? https://t.co/RczI5n0Z8y
— Mark Graban (@MarkGraban) April 17, 2017
When the MA takes your temp and weight & writes it on a post it note until she gets to the EMR. Ah the digital revolution. ?
— Mark Graban (@MarkGraban) April 17, 2017
A friend writes, about his executives: "Sitting in a glass office in a tower is not going to transform a culture into a #lean culture."
— Mark Graban (@MarkGraban) April 17, 2017
Possible answers: They think they can delegate. Think they already know #Lean. Don't see a need to change. Etc. https://t.co/PSHDZNO5HE
— Mark Graban (@MarkGraban) April 17, 2017
A Pilot and a Focus on Engagement: #ContinuousImprovement at Mohawk https://t.co/N8vGjbSxeS by @MaggieMillard88 #Lean #Kaizen pic.twitter.com/8dIcOHWIkL
— Gregory Jacobson (@GregHJacobson) April 17, 2017
At United… a rules-based culture where its 85,000 employees are reluctant to make choices not in the “book,” https://t.co/ABWshiPas1
— Mark Graban (@MarkGraban) April 17, 2017
" (the Dutch I.R.S.) has a slogan: “We can’t make paying taxes pleasant, but at least we can make it simple" https://t.co/CE1NeumYZJ
— Mark Graban (@MarkGraban) April 17, 2017
“Transparency and flexibility are key elements to kaizen, and these traits for continuous improvement…" https://t.co/lMt0jyjiIN
— Mark Graban (@MarkGraban) April 17, 2017
When the "quality" poster is missing an apostrophe in "it's" ? pic.twitter.com/DPH1oHhpJQ
— Mark Graban (@MarkGraban) April 17, 2017
I liked a @YouTube video https://t.co/AhThzjaFDu Implement More Improvements with KaiNexus
— Mark Graban (@MarkGraban) April 18, 2017
This seems like a very clever solution to the "mic runner" problem at conferences & events – just throw it! https://t.co/LGoWU8jsD7 pic.twitter.com/bwTdzc8EDP
— Mark Graban (@MarkGraban) April 18, 2017
"The data run counter to your anecdotes." I like that expression. Would be useful in the workplace. https://t.co/nbjArRNk4k
— Mark Graban (@MarkGraban) April 18, 2017
Secretary Paul O'Neill's thoughts on #patientsafety & leadership are just as relevant today. https://t.co/g86lnwljNY pic.twitter.com/e7WnQ1DGpe
— Mark Graban (@MarkGraban) April 18, 2017
Coming soon (actually, a very soft launch is underway)… an audio book version of "Practicing #Lean." pic.twitter.com/zMledAGpIE
— Mark Graban (@MarkGraban) April 18, 2017
Skeptical lean works in healthcare? Take a look at this, it might change your mind.https://t.co/NIQwfpq3yb @HCValue @CLEARberkeley
— Helen Zak (@helenzak) April 18, 2017
Q: "Is it possible to measure the impact or the depth of a #lean culture change?" My reply: "Would would you want or need to measure that?"
— Mark Graban (@MarkGraban) April 18, 2017
“It was a system failure across various areas, so there was never a consideration for firing an employee…" https://t.co/Pi5RjpCo4x
— Mark Graban (@MarkGraban) April 19, 2017
Not surprising: “We had 1300 certified green belts, ran 100’s of events, and still did not have a #lean culture.” https://t.co/r8GZqnnbfG
— Mark Graban (@MarkGraban) April 19, 2017
#Lean #SixSigma “strategy reduced patient wait times for completing PHAs, reduced overall wait times up to 3 weeks,” https://t.co/45BwZxZHMe
— Mark Graban (@MarkGraban) April 19, 2017
By @danmarkovitz How to Piss Away $4 Million (hint… by not going to the gemba to observe) https://t.co/0PgYBgRuLw #Lean
— Mark Graban (@MarkGraban) April 19, 2017
Training alone is never enough. Engaging staff requires ONGOING effort from leaders at all levels. #Lean #kaizen https://t.co/ab3hMsP0zK
— Mark Graban (@MarkGraban) April 20, 2017
“The dangerously incompetent corporation has agreed to give all customers in AZ who used its product a full refund” https://t.co/Hvyu71OKpj
— Mark Graban (@MarkGraban) April 20, 2017
“ to be engaged, there needs to be trust, the expectation that if they raise an idea it will be taken seriously" https://t.co/Vv9NCnjXnb
— Mark Graban (@MarkGraban) April 20, 2017
MD types slow, so… "Come on doc, let me type," the patient said." https://t.co/gzsijgX9Ec
— Mark Graban (@MarkGraban) April 20, 2017
"[in Boston] it takes more than twice as long the average national waiting time to schedule new patient appointment" https://t.co/11NVbBjwh5
— Mark Graban (@MarkGraban) April 20, 2017
@MarkGraban or this gem of a job ad. I think 'Improving the quality of job postings' may be this Director's first project #lean pic.twitter.com/I9WYkmCgz9
— CashmanKlein (@CashmanKlein) April 21, 2017
"…41 serious deficiencies. Of those, 39 were missed by the accrediting organizations" https://t.co/LW551Y9Swa
— Mark Graban (@MarkGraban) April 21, 2017
"I wish they never called it #lean – conjures up bad notions like fewer jobs" -participant in Lean #leadership program. Very real perception
— Drew Locher (@DrewLocher) April 21, 2017
June 8 we will showcase the lean transformation journeys from these innovating organizations | #HCSummit17 | https://t.co/UpLHPyKtNJ pic.twitter.com/Q4XU23Cwsp
— Catalysis (@HCValue) April 21, 2017
A lot of improvement there https://t.co/5gMRX52Nt6
— Mark Graban (@MarkGraban) April 21, 2017
Thanks to Dr. Diane Hamilton for interviewing me on #Lean & #Kaizen – 4/14/17 https://t.co/Na92akyjDl
— Mark Graban (@MarkGraban) April 21, 2017
Do layoffs ever really "improve operational efficiency, reduce overhead cost and allow us to remain focused" ? https://t.co/JcK49Wz0Na
— Mark Graban (@MarkGraban) April 21, 2017
Create a culture of creativity through small changes. Great advice from @MarkGraban! #sixsigma #leadership #QOTD https://t.co/DXbkQlxz0R pic.twitter.com/ZzUYBVdh6O
— LeadingChangeforGood (@leadchange4good) April 21, 2017
How We Use #Kaizen and our #ImprovementSoftware to Get Better: Podcast Episode Numbers https://t.co/BEQQFLgLLC by @markgraban #Lean pic.twitter.com/QhVuDuXRZh
— Clint Corley (@clintRcorley) April 21, 2017
A year ago – @GembaAcademy Visits Franciscan St. Francis Health to Learn #Lean & #Kaizen https://t.co/yinGd38KI8
— Mark Graban (@MarkGraban) April 21, 2017
Looking forward to hosting @Kevin_Meyer – A Preview of Next Week's Webinar: The Nexus of #Lean & Zen https://t.co/V6pcIqxBav
— Mark Graban (@MarkGraban) April 22, 2017
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