As part of our KaiNexus Continuous Improvement Podcast that I helped start, I had a chance to do our first “customer spotlight” interview with a customer. I speak with Chip Whitaker from Mohawk Fine Papers.
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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
Latest posts by Mark Graban (see all)
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- Recorded Webinar on Building a Culture of Continuous Improvement through Organizational Habits - March 22, 2023
