As part of our KaiNexus Continuous Improvement Podcast that I helped start, I had a chance to do our first “customer spotlight” interview with a customer. I speak with Chip Whitaker from Mohawk Fine Papers.
Listen to the podcast or read a summary of it on the KaiNexus blog.
If you like it, please subscribe to the podcast.
Please post a comment and join the discussion. Subscribe to get notified about posts daily or weekly.
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.