Here's the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other interesting stuff.
You can follow me @MarkGraban and join the fun and the conversation, but you don't need a Twitter account to view any of this. See the previous installments of Key Tweets.
The most liked and retweeted of the week:
When someone refers to their executives as "decision makers," it says a lot about an organization's culture. In #Lean, all make decisions.
— Mark Graban (@MarkGraban) March 7, 2017
Heard often: "We don't have time for improvement." Heard never: "We don't have time for fire fighting." ? ? ? #Lean #Kaizen
— Mark Graban (@MarkGraban) March 10, 2017
Thanks, Skip – check out the book online.
Practicing Lean; proceeds are being donated to a non-profit organization, Louise H. Patient Safety Foundation.@MarkGraban @KarenMartinOpEx pic.twitter.com/UgkK5Gefhl
— Skip Steward (@SkipSteward) March 3, 2017
In these three tweets, I try to debunk some myths about Lean:
This is hogwash. Who said #lean isn't also focused on effectiveness? "Primarily" is a week defense. pic.twitter.com/6X7633AOGw
— Mark Graban (@MarkGraban) March 6, 2017
This false dichotomy of #Lean = speed and #sixsigma = quality. pic.twitter.com/FTLAbMtxVS
— Mark Graban (@MarkGraban) March 6, 2017
#Lean Doesn't "Sacrifice Quality" https://t.co/10bgzjTOnn #LeanSigma
— Mark Graban (@MarkGraban) March 6, 2017
Check out our podcast series:
The @KaiNexus podcast has become a great team effort: https://t.co/3ivaN3H3Wa pic.twitter.com/qdI02C3Smf
— Mark Graban (@MarkGraban) March 6, 2017
Expert Interview Series: Inbound Marketing Strategies For Promoting Himself and His Book – Mark Graban https://t.co/8EQzFsih3V
— Mark Graban (@MarkGraban) March 6, 2017
I said the same thing last week about "we have to get those patient satisfaction scores up." Focus on patients, not the score. https://t.co/ggbuVasqMZ
— Mark Graban (@MarkGraban) March 7, 2017
New KRC Blog: Does Your Dog Go Out For Breakfast? And What's That Got To Do With Creativity? https://t.co/mitLD0ZatH #lean #creativity pic.twitter.com/A60nB0KZnL
— Karyn Ross (@KRCLean4Service) March 7, 2017
Of course! In Canada and elsewhere: Frontline staff can help improve care https://t.co/VqPk9KraR3 #kaizen #lean
— Mark Graban (@MarkGraban) March 7, 2017
From 4 years ago — A "#Kaizen" Improvement at a Wine Bar – Is it "Lazy" or Smart? https://t.co/SOqWwSj3Jk
— Mark Graban (@MarkGraban) March 7, 2017
Half the problem is thinking of it as a "program?" #lean17 https://t.co/TKmwm7ynom
— Mark Graban (@MarkGraban) March 7, 2017
My buddy, a professional firefighter, spends more time preventing ? than fighting ? https://t.co/s0LOMBogMS
— Mark Graban (@MarkGraban) March 7, 2017
"Uber has been burning through capital, pissing off drivers, alienating riders…" https://t.co/rfzB1O7Wc6
— Mark Graban (@MarkGraban) March 7, 2017
Survey by @cardinalhealth finds better supply chain management leads to better quality of care https://t.co/3AvCRsRCzu
— Mark Graban (@MarkGraban) March 7, 2017
"#Lean is love" is something I've heard Shook say https://t.co/YhkKB8ZgWd
— Mark Graban (@MarkGraban) March 8, 2017
What Virginia Mason's CEO Dr. Gary Kaplan Warns Against With #Lean – Lean Blog https://t.co/yYOarUl2Sw
— Mark Graban (@MarkGraban) March 8, 2017
So confused… pic.twitter.com/n10UBmJFud
— Mark Graban (@MarkGraban) March 8, 2017
Hint: It involves more than looking at charts on a wall, as they will teach you ? https://t.co/QX4S2KwPsg
— Mark Graban (@MarkGraban) March 8, 2017
Be careful w linear trend lines though. Not the best way to gauge improvement. Use methods from Wheeler's "Understanding Variation." #lean17 https://t.co/mXVeg9ypLo
— Mark Graban (@MarkGraban) March 8, 2017
I'd humbly suggest they get better teachers or coaches if they are learning mechanistic #Lean or Crew Resource Management. https://t.co/LJqIzbhSNu
— Mark Graban (@MarkGraban) March 8, 2017
Is it sad that when a hospital says, "We are implementing #Lean," I have to ask a bunch of questions to find out what THEY mean by that?
— Mark Graban (@MarkGraban) March 8, 2017
ICYMI: @MarkGraban digs deep in our library of free #Lean videos, picks favorites. (More good ones on the way soon.) https://t.co/uOWRVQ5Iya
— Results Washington (@ResultsWA) March 8, 2017
777 seat coal hook with no moving parts. One less thing that can break. Smart. pic.twitter.com/6dqj202xZd
— Mark Graban (@MarkGraban) March 8, 2017
I just met a hospital that plans to go live on new EMR on a Friday the 13th. Project started on April 1, 2016. Not a joke.
— Mark Graban (@MarkGraban) March 10, 2017
Publishing has such long lead times. So not #lean. Busted business model for timely ideas, @ericries https://t.co/tdsdYQ69DG
— Mark Graban (@MarkGraban) March 11, 2017
https://twitter.com/KRCLean4Service/status/840568850634567680
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