Here's the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other interesting stuff.
You can follow me @MarkGraban and join the fun and the conversation, but you don't need a Twitter account to view any of this. See the previous installments of Key Tweets.
Previewing How to Coach for Creativity and Service Excellence [Upcoming Webinar by @KRCLean4Service] https://t.co/rgRz56Bm6x #Lean
— Mark Graban (@MarkGraban) March 23, 2017
If your main concern is ROI & the bottom line only, you'll view #Lean as a cost cutting tool. And it probably won't help. Or not for long.
— Mark Graban (@MarkGraban) March 22, 2017
#Lean in a school? “So far, the school has implemented more than 1,200 improvement suggestions.” https://t.co/c4lNd3Ua85
— Mark Graban (@MarkGraban) March 22, 2017
Refs & coaches both make mistakes (well ALL do) –> “I’m a human being, too.” https://t.co/dnaBfjsEtZ
— Mark Graban (@MarkGraban) March 20, 2017
"the process of developing a Lean workflow is as important for its acceptance as the content of that workflow itself https://t.co/0l6O2LlGXd
— Mark Graban (@MarkGraban) March 20, 2017
My new book, The Startup Way, is coming out soon. Preorder here: https://t.co/MZz6hjuHT9
— Eric Ries (@ericries) March 19, 2017
Beware prizes, belts & self-appointed experts, Road to excellence is paved with tenacity, humor & humility.
— Pascal Dennis (@AuthorPascal) March 19, 2017
READ THIS — Practicing Improvement: "If everybody just did their job, we wouldn't have any problems…" https://t.co/lxuBU2dPp1 #lean
— Mark Graban (@MarkGraban) March 20, 2017
2 years ago: Guest Post from a Hospital CEO: #Lean's a Journey, Not a Sprint – Lean Blog https://t.co/0GOUrYtCKL
— Mark Graban (@MarkGraban) March 20, 2017
Google doesn't blame their customers / users https://t.co/0BBw0mgOGZ
— Mark Graban (@MarkGraban) March 21, 2017
Bring this to your organization or event –> “Better Metrics” Workshop https://t.co/zxUIPqAiH0 #Lean #Deming
— Mark Graban (@MarkGraban) March 21, 2017
"I thought you'd have some magic answer for me about how to get through to leadership… but I guess we're fighting the same battles." Yup.
— Mark Graban (@MarkGraban) March 21, 2017
So @danmarkovitz pointed out a #Lean book that praises Deming for PDCA, but then ignores his lessons on not overreacting to noise in data.
— Mark Graban (@MarkGraban) March 21, 2017
Awesome kaizen by Jeff Humpal – standard kit for docs to do chest tubes! Making things better … @RickParkerMD pic.twitter.com/03ZoCbWY1K
— Lisa Yerian (@LisaYerianMD) February 24, 2017
The obvious proposal: CONTINUOUS Joint Commission Surveys. Healthcare quality problem solved. You're welcome. https://t.co/gbEgVZLcF5
— Mark Graban (@MarkGraban) March 21, 2017
Agree with @theIHI: “bad flow” is disrespectful to patients and families” https://t.co/UmBkJV4lkj
— Mark Graban (@MarkGraban) March 21, 2017
Good work! My unsolicited coaching Q – do 2 data points make a trend? https://t.co/zB5fgZDWBF
— Mark Graban (@MarkGraban) March 21, 2017
Questions about leadership? Get answers. Join us at a Lean Leadership Series. https://t.co/Vs0wvTDeGJ pic.twitter.com/xlBREFsKhz
— Catalysis (@HCValue) March 21, 2017
A new #blackbelt certification for you pic.twitter.com/luPy9ivesP
— Mark Graban (@MarkGraban) March 21, 2017
The NBA created a systemic problem with its scheduling. A top-down mandate from commish to not rest stars won't fix pic.twitter.com/FuZjUgDHAm
— Mark Graban (@MarkGraban) March 22, 2017
NBA acknowledges there is a systemic issue. Continue fixing that instead of sending memos to the teams. pic.twitter.com/D6X1zZaJwl
— Mark Graban (@MarkGraban) March 22, 2017
I agree with @nrarmour. @NBA commish should have anticipated this problem, not just send reactive memos pic.twitter.com/hDWrnkz2oT
— Mark Graban (@MarkGraban) March 22, 2017
Join me to learn and have fun! I'm teaching 2 workshops –> Seattle, WA May 2-5 #Lean Leadership Series https://t.co/ss4Bmx4dGO
— Mark Graban (@MarkGraban) March 22, 2017
The system CEO takes responsibility for what happened at one of their hospitals: https://t.co/Yu5EJnIMgm
— Mark Graban (@MarkGraban) March 22, 2017
I liked a @YouTube video https://t.co/MpHVMb7Xsr KaiNexus in Action | Demo on Demand
— Mark Graban (@MarkGraban) March 23, 2017
Medical school talks about changing the culture to be healthier for students. Does competition hurt learning? https://t.co/0ic6yU9iIk
— Mark Graban (@MarkGraban) March 23, 2017
"You don't need to be strong, you need to be efficient." https://t.co/vjLbMpS1Vt
— Mark Graban (@MarkGraban) March 23, 2017
Revisiting "The #LeanStartup" by @ericries – such a powerful lesson to ask not just "can we build this?" but also "should we build this?"
— Mark Graban (@MarkGraban) March 23, 2017
Today, I'm teaching a #Lean class for clinicians & healthcare leaders. These methods are applicable & powerful, but are not a silver bullet.
— Mark Graban (@MarkGraban) March 23, 2017
https://twitter.com/HCValue/status/844914895204298755
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