Here's the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other interesting stuff.
You can follow me @MarkGraban and join the fun and the conversation, but you don't need a Twitter account to view any of this. See the previous installments of Key Tweets.
Met one of my heroes today, Donald Wheeler. I love his book "Understanding Variation." It's a must read. #SHS2017 #Deming #Lean pic.twitter.com/HZpb0b6REu
— Mark Graban (@MarkGraban) March 3, 2017
I finally got to meet Dr. Wheeler at #SHS2017 – my favorite book: Understanding Variation: The Key to Managing Chaos https://t.co/v5idK6Sfwe
— Mark Graban (@MarkGraban) March 3, 2017
Future #Oscars process improvement – put "BEST PICTURE" in big huge letters maybe, bigger than "OSCARS" logo pic.twitter.com/vWXGnqXQFd
— Mark Graban (@MarkGraban) February 27, 2017
The #Oscars best picture card should have been designed more like this pic.twitter.com/gAy3H2TC89
— Mark Graban (@MarkGraban) February 27, 2017
Warren Beatty took the first card out… it must have said "Emma Stone" because he then looked in the envelope for a 2nd card. #Oscars pic.twitter.com/DpKHHxHYWC
— Mark Graban (@MarkGraban) February 27, 2017
The #Oscars, An Embarrassing Preventable Error, and Process Improvement – #Lean Blog https://t.co/4f5aWYOrgH
— Mark Graban (@MarkGraban) February 27, 2017
“Should a presenter declare a false winner for any reason, they are prepared to tell the nearest stage manager.." https://t.co/5wIx3814Cm
— Mark Graban (@MarkGraban) February 27, 2017
It clearly wasn't Beatty's fault. Wrong envelope was up there. Nobody helped him. PWC didn't stop La La Land speeches pic.twitter.com/nnwQvPdAi9
— Mark Graban (@MarkGraban) February 27, 2017
Practicing Lean, a review: | Harish's Notebook – My notes… Quality, Data Science, Strategy & Lean.@MarkGraban ? https://t.co/3rj8vpkPY1
— Harish Jose (@harish_josev) February 27, 2017
“Why did it take minutes to fix the error? “PwC sounded the alarm, but not right away,” ” https://t.co/QRaZ4Z9C0k
— Mark Graban (@MarkGraban) February 28, 2017
Some initial #Kaizen cards a client wrote from the Toast Kaizen video. #Lean @gbmp1 pic.twitter.com/MkXsQuStPT
— Mark Graban (@MarkGraban) February 28, 2017
You might think you are making participation in continuous improvement mandatory. The secret is: it's actually always voluntary. #Lean
— Mark Graban (@MarkGraban) February 28, 2017
"The problem in healthcare is not a lack of resources, it's too much waste in the system." #shs2017
— Mark Graban (@MarkGraban) March 1, 2017
I liked a @YouTube video https://t.co/Jr8qNReE1B Everyday Lean Ideas
— Mark Graban (@MarkGraban) March 1, 2017
Who's excited about Dr. Don Wheeler's #SHS2017 keynote this Friday? I know I am! @lhess916 @LauraSilvoy #MightAsWellBeAStarTrekConvention pic.twitter.com/mnHCQa11Ic
— Isaac B. Mitchell (@IsaacMitchell) March 1, 2017
Often hear “We’ve gotta get those patient satisfaction scores up.” I'd suggest that we need to focus on patients, not the score. #SHS2017
— Mark Graban (@MarkGraban) March 2, 2017
Julie Moretz #pfcc core concepts #shs2017 @IPFCC pic.twitter.com/vJPZ9cf91D
— Jim Rawson MD (@Jim_Rawson_MD) March 2, 2017
Yes! I wish hospitals would stop blaming employees for not being engaged… See this quote: https://t.co/dxAjlZqAkk
— Mark Graban (@MarkGraban) March 2, 2017
Same is true about employee engagement… it's not about being "nice" per se… it's about being respectful. #shs2017 #Lean https://t.co/6p13jlPC88
— Mark Graban (@MarkGraban) March 2, 2017
Ouch. Moretz compared healthcare to this video… we know what to do to fix the problem… why don't we? #shs2017 https://t.co/0jr6B8aF46
— Mark Graban (@MarkGraban) March 2, 2017
Faces of patients who died from medical errors. Shared at #SHS2017 keynote. Let's fix this. #lean #patientsafety pic.twitter.com/T5KxPIBlNL
— Mark Graban (@MarkGraban) March 2, 2017
You don't want this guy coming into your hospital room 2 minutes after getting a medication. #Lean #PatientSafety pic.twitter.com/YCloBDnFRp
— Mark Graban (@MarkGraban) March 2, 2017
At #Oscars, PWC guy was distracted by tweeting. In sad case of @EmilyJerry, pharmacy tech was distracted by using the web. Errors result.
— Mark Graban (@MarkGraban) March 2, 2017
Lots of ideas to discuss for Open Space #SHS2017 @MarkGraban @IsaacMitchell pic.twitter.com/opMbmvg2PO
— Isaac B. Mitchell (@IsaacMitchell) March 2, 2017
Very fun and engaging session led by @IsaacMitchell and @MarkGraban at #shs2017. Love following their work online and connecting in person. pic.twitter.com/tudNxjKS37
— Jordan Aronhalt (@jr_aronhalt) March 2, 2017
Next presentation at #shs2017 is based on this book – check it out. #lean pic.twitter.com/7K0WQbNmKu
— Mark Graban (@MarkGraban) March 2, 2017
Very nice when somebody is so excited about a book arriving that they message you about it. https://t.co/uYuNHCvrV7 pic.twitter.com/7uwJp6y55I
— Mark Graban (@MarkGraban) March 2, 2017
Poster by @IsaacMitchell at #SHS2017 pic.twitter.com/JV704Xb4DB
— Mark Graban (@MarkGraban) March 2, 2017
Practicing Lean is a must read! Thanks again @MarkGraban pic.twitter.com/wnTLFohCs1
— Kenny Woods (@QIKennyOpEx) March 2, 2017
Read this book! Learn of the successes and failures of Lean practitioners (AND benefit a good cause!) https://t.co/XOC899i54i
— Mike Leigh (@OpXMike) March 2, 2017
Get involved with SHS if you are involved in healthcare improvement. You don't need to be an engineer. #SHS2017 #lean #sixsigma pic.twitter.com/qEuFqDrxue
— Mark Graban (@MarkGraban) March 3, 2017
Yes. #Lean is not just efficiency, cost, or flow. Simultaneously improve safety, quality, and more. #SHS2017 pic.twitter.com/WDgka9xxhw
— Mark Graban (@MarkGraban) March 3, 2017
This shows how #lean is totally compatible with healthcare. It's about people, not building cars. #SHS2017 pic.twitter.com/KECqTsAyrU
— Mark Graban (@MarkGraban) March 3, 2017
A board is put up to track employee ideas. It has just 1 idea. The problem is not a lack of ideas. The problem is not the employees there. ?
— Mark Graban (@MarkGraban) March 3, 2017
Wheeler #SHS2017 – all data is historical. How do we make predictions about the future based on that? pic.twitter.com/LWOdqLHqJx
— Mark Graban (@MarkGraban) March 3, 2017
"spontaneous improvement is always suspicious" #SHS2017 @SHSinfo pic.twitter.com/veNPy6BrGD
— Laura Silvoy (@LauraSilvoy) March 3, 2017
Wheeler #shs2017 – "The USA Today has predicted 15 of the last 3 downturns in the stock market." This hardcore stat geek humor.
— Mark Graban (@MarkGraban) March 3, 2017
Wheeler at #shs2017 — #Deming's 3 questions: What do you want to accomplish? By what method? How will you know?
— Mark Graban (@MarkGraban) March 3, 2017
#Lean healthcare makes things easier for everyone involved. It's certainly not a "mass production" factory model. pic.twitter.com/PWfLztqxrb
— Mark Graban (@MarkGraban) March 3, 2017
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