Here's the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other interesting stuff. You can follow me @MarkGraban and join the fun and the conversation, but you don't need a Twitter account to view any of this. See the previous installments of Key Tweets.
Save the date – May 24-25: #Kaizen Live! Exclusive On-Site Experience & Workshop at Franciscan St. Francis Health https://t.co/0aVk3qqhI5
— Mark Graban (@MarkGraban) February 2, 2017
"Show me evidence #Lean works in healthcare." OK, show me how you used evidence to choose your existing culture & management approach.
— Mark Graban (@MarkGraban) January 31, 2017
Great #Lean lesson from Lesa Nichols from her time at Toyota. Read more: https://t.co/4QfTkSQyBc pic.twitter.com/U3UBqg53o6
— Mark Graban (@MarkGraban) January 30, 2017
2 years ago: Mark Graban Interviewed by Dr. @bob_Wachter on #Lean & #PatientSafety https://t.co/h18EjaoUYI
— Mark Graban (@MarkGraban) January 30, 2017
3 years ago – Video: John Shook and the LEI #Lean Transformation Model https://t.co/vmTUohcKX3
— Mark Graban (@MarkGraban) January 30, 2017
My post from 2008: Process Firefighting, Sometimes the Result of Process Arsonists? – #Lean Blog https://t.co/t9Tom0Mj6O
— Mark Graban (@MarkGraban) January 30, 2017
ROI isn't the only thing, but… Free eBook –> The ROI of Continuous Improvement (via @KaiNexus) https://t.co/wminSuK1vm#Lean #Kaizen
— Mark Graban (@MarkGraban) January 31, 2017
?? “#Lean lacks capacity 2 transform culture & generate care that is deeply patient-centered, transcends boundaries https://t.co/Csxbr21DxS
— Mark Graban (@MarkGraban) January 31, 2017
Wonder why "#Lean" didn't work? They didn't understand it. pic.twitter.com/0sss2uwLyA
— Mark Graban (@MarkGraban) January 31, 2017
Not just for Vet Medicine: 10 #Lean Alternatives to Blanket Fee Increases https://t.co/kBG1p5A6Yq
— Mark Graban (@MarkGraban) January 31, 2017
How to Create a #ControlChart for Managing #PerformanceMetrics https://t.co/gTdBRUEasU by @markgraban #ContinuousImprovement pic.twitter.com/5A8WtMr8qm
— Gregory Jacobson (@GregHJacobson) January 31, 2017
“#Lean requires leadership vision, commitment, and investment of substantial time and organizational resources.” https://t.co/xHyDcu25bO
— Mark Graban (@MarkGraban) January 31, 2017
"Fear invites wrong figures… To keep his job, anyone may present to his boss only good news." – W. Edwards Deming https://t.co/w1aT7hT6JR
— The Deming Institute (@DemingInstitute) January 31, 2017
Our amazing team @ breast cancer huddle. Working together to reduce time to treatment for our pts! @grobmys #CleClinicCancer @jamecancerdoc pic.twitter.com/DTE55OJYm4
— Emily Monteleone (@Emily_Monte) January 31, 2017
How does a nursing leader @ClevelandClinic make time for improvement? @kkellyhancock #lean #PatientsFirst pic.twitter.com/MjL9KoRAFA
— Lisa Yerian (@LisaYerianMD) January 31, 2017
Nurse mgr: "What excites me most about culture of improvement is how it's now starting to spread across the enterprise" @kkellyhancock #lean
— Lisa Yerian (@LisaYerianMD) January 31, 2017
That's poor leadership in any context. I saw a lot of that at General Motors 20 years ago. https://t.co/rLQeuC1e3L
— Mark Graban (@MarkGraban) January 31, 2017
Hear more from Jay Arthur on #Lean #SixSigma & #LeanSigma for healthcare in my latest podcast – https://www.leanblog.org274 pic.twitter.com/wLQihNkqUC
— Mark Graban (@MarkGraban) February 1, 2017
@MarkGraban teaches us about Better Metrics using #Deming's Red Bead work – join us in Palm Spring on June 6 https://t.co/I2WdG5dDdo pic.twitter.com/qiDfvyJAi1
— Catalysis (@HCValue) February 1, 2017
@HCValue @MarkGraban and if you can't catch Mark in June, see him in Seattle in May https://t.co/jbH1Vu3LU2
— Catalysis (@HCValue) February 1, 2017
Melissa Hill, G90 night ANM, reviews "just do it" #Kaizen cards using #theCCIM to improve what matters most @ClevelandClinic @kkellyhancock pic.twitter.com/OlJ4cXcl76
— Quentin Jamieson (@QJamiesonPhD) February 1, 2017
Hear more from @knowwareman in my podcast – https://t.co/Pa80mOCni8 #lean #leansigma #leansixsigma pic.twitter.com/FXZwPnPgpn
— Mark Graban (@MarkGraban) February 1, 2017
“tendency to avoid spending on incremental maintenance and improvements has shortened the life span of our dams" etc https://t.co/ZSIIxQYIBX
— Mark Graban (@MarkGraban) February 1, 2017
More from @knowwareman in my podcast with him — https://t.co/b7ha6juBXo pic.twitter.com/jmp3UNlx5o
— Mark Graban (@MarkGraban) February 1, 2017
A year ago – How Failed #Lean Implementations Are Like a Bad Home Theater System https://t.co/P5d0Zgb1AK
— Mark Graban (@MarkGraban) February 1, 2017
Podcast #274 – Jay Arthur, "#Lean #SixSigma for Hospitals" – #LeanSigma https://t.co/haxAJlLEL4 pic.twitter.com/xiBKOA66rx
— Mark Graban (@MarkGraban) February 1, 2017
2 years ago: Random Super Bowl XLIX Lean-Like Moments – Katy Perry and GE – #Lean Blog https://t.co/sY84hvWDib
— Mark Graban (@MarkGraban) February 2, 2017
"You need to have a staffing plan, based on expected patient volume." This counts as insight on today's healthcare world?
— Mark Graban (@MarkGraban) February 2, 2017
Hearing a description of "clinical decision unit" that sounds more like a warehouse for patients. Nice euphemism?
— Mark Graban (@MarkGraban) February 2, 2017
I think most people don't want to just be told what to do. Explaining why & understanding why is powerful. #Lean pic.twitter.com/6j6Ci0fCEw
— Mark Graban (@MarkGraban) February 2, 2017
I'm gobsmacked that I just had to click "add to dictionary" for the word Gemba on my computer. I figured I had already added it. #Lean
— Mark Graban (@MarkGraban) February 2, 2017
2 years ago – The Patriots, Coach Belichick, Aspects of #Lean Thinking, and Dr. Deming – Lean Blog https://t.co/euNzMK2GK7
— Mark Graban (@MarkGraban) February 2, 2017
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.