Here's the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other interesting stuff.
You can follow me @MarkGraban and join the fun and the conversation, but you don't need a Twitter account to view any of this. See the previous installments of Key Tweets.
Working in healthcare improvement requires a delicate balance of passion and patience. Sometimes, I'm bad with patience.
— Mark Graban (@MarkGraban) February 22, 2017
For 18 months, I thought my car didn't have a gas cap holder. Today I discovered this little hook. Bad design? pic.twitter.com/lHf2t6ohn2
— Mark Graban (@MarkGraban) February 23, 2017
A little light Sunday coffee reading on #lean from Art Byrne. How many hospital CEOs drive lean as strategy? pic.twitter.com/m1mT5PE622
— Mark Graban (@MarkGraban) February 19, 2017
Reading: The #Lean Turnaround Action Guide: How to Implement Lean, Create Value … https://t.co/MlRLFqECgC #Amazon. cc @Tomehrenfeld
— Mark Graban (@MarkGraban) February 19, 2017
My dad is from this part of a Ohio: A tale of 2 cities: What happened when factory jobs moved from Warren to Juarez https://t.co/HqByfqb2vF
— Mark Graban (@MarkGraban) February 19, 2017
A hospital leader visiting @ThedaCareHealth doesn't become #Lean anymore than eating at restaurant makes me a chef, without real practice
— Mark Graban (@MarkGraban) February 20, 2017
Join me at 2017 #Lean Healthcare Transformation Summit! https://t.co/Og8UnCOKSi #leanhealthcaretransformationsummit2017
— Mark Graban (@MarkGraban) February 20, 2017
When you get retweeted a ton and then notice the typo in your tweet. I'm glad the message was clear though. pic.twitter.com/Vz78mgWqQg
— Mark Graban (@MarkGraban) February 20, 2017
Why do we have a problem with the word problem? Jon Miller explains. https://t.co/hVwKa3CLzv
— Gemba Academy (@GembaAcademy) February 21, 2017
The joys of computing in 2017. "My device is super thin but I need a gallon size ziplock bag for my dongles." pic.twitter.com/IiPQIb4Jia
— Isaac B. Mitchell (@IsaacMitchell) February 20, 2017
We get it- healthcare is intimidating but our guides help you navigate your healthcare! #ptsafety #healtcare pic.twitter.com/0cKEFCAG9X
— Louise Batz PSF (@batzpatientsafe) February 21, 2017
YOU HAD ONE JOB — “This is the failure of the TSA to do its job.” https://t.co/YJdLWA0V6I
— Mark Graban (@MarkGraban) February 21, 2017
“sharp increase in opioid theft, missing prescriptions or unauthorized drug use by VA employees since 2009” https://t.co/0OlDKgAh1c
— Mark Graban (@MarkGraban) February 21, 2017
If you are a #lean blogger and would like a review copy of our #PracticingLean book, let me know.
— Mark Graban (@MarkGraban) February 21, 2017
Thanks to @TheIHI & Dave Munch for letting me be a guest today in this healthcare leadership class pic.twitter.com/88WqpKpcCe
— Mark Graban (@MarkGraban) February 22, 2017
Dr Munch asks "What % of your day is spent fire fighting?" One hospital leader near me says "110%" with a sigh. ? ? ?⚕️ ? ?
— Mark Graban (@MarkGraban) February 22, 2017
"How to Create a Culture of Continuous Improvement in Healthcare" https://t.co/MczYoAc3LZ by @MarkGraban on @LinkedIn #Lean #Kaizen
— Mark Graban (@MarkGraban) February 22, 2017
What's missing is engaging those who do the work in creating the standardized work. Basic #lean principle from Toyota. Very important. https://t.co/vN4raeN3DL
— Mark Graban (@MarkGraban) February 23, 2017
“Delashaw faced 49 internal complaints… about quality of his patient care and alleging unprofessional behavior” https://t.co/jXsWQnA2q7
— Mark Graban (@MarkGraban) February 23, 2017
But, the @JCCannistraro #Kaizen process "flattened out" before they started using our @KaiNexus software with other countermeasures pic.twitter.com/CSHvu45gxj
— Mark Graban (@MarkGraban) February 23, 2017
Then @KaiNexus + 5S training reinvigorated their improvement progress at @JCCannistraro pic.twitter.com/7B4asnQJCX
— Mark Graban (@MarkGraban) February 23, 2017
I absolutely love how @JCCannistraro was working to improve FLOW efficiency for #kaizen improvements, reducing delays, more speed pic.twitter.com/sonHdRZ7QL
— Mark Graban (@MarkGraban) February 23, 2017
Check out our interview w/ Lean Expert @MarkGraban who shares key insights to being successful w/ #Lean Healthcare https://t.co/4bsEBc1CDK pic.twitter.com/x0ecaBOZ9D
— GoLeanSixSigma.com (@GoLeanSixSigma) February 23, 2017
Where are hospital leaders on problems like this? Heads in the sand? Afraid to lose revenue? From a former O.R. manager / friend: pic.twitter.com/yvZHnI9r3Y
— Mark Graban (@MarkGraban) February 23, 2017
I still do —> Why No One Talks About #Deming Anymore https://t.co/WQCCDkymWq #Agile #Lean
— Mark Graban (@MarkGraban) February 23, 2017
A sign from an older episode of The Simpsons. Yikes. pic.twitter.com/ilAMT0Q0Md
— Mark Graban (@MarkGraban) February 24, 2017
Lots of problems solved by Marymount team! Making things better for patients and caregivers! @RickParkerMD #lean pic.twitter.com/qoHUcSBbnG
— Lisa Yerian (@LisaYerianMD) February 24, 2017
Enjoying the 68 degree weather in CT on a free afternoon. Thanks @MarkGraban for reminding me about this gem! pic.twitter.com/AqAwGpvodI
— New England Lean (@NELeanguy) February 24, 2017
Irony… #LeanSigma webinar talks abut "#Lean myths" but then perpetuates the myth that #Lean is only about efficiency, not also quality
— Mark Graban (@MarkGraban) February 24, 2017
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.