Here's the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
I tweeted less over the holidays, but here are some recent things I shared…
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Facebook memories reminds me of 3 former employer polo shirts I got rid of 5 years ago pic.twitter.com/6Jkqqxllx0
— Mark Graban (@MarkGraban) December 28, 2016
Creating a New “Gold Standard” – Healthcare Supply Chain Best Practices from Other Industries https://t.co/hBTP6HXnsM #Lean
— Mark Graban (@MarkGraban) December 28, 2016
The 1980s and 90s had a "Quality Movement." Was that movement defeated by cost cutting & customers accepting mediocre service & quality?
— Mark Graban (@MarkGraban) December 28, 2016
Gregg Popovich and Tim Duncan's relationship goes far beyond the court. https://t.co/6d48rZClR0 pic.twitter.com/aHea8lyV02
— SportsCenter (@SportsCenter) December 18, 2016
Hear more from @StevenJSpear on healthcare & the improvement of complex systems https://t.co/zZq9Y1piDe pic.twitter.com/b35sE1uCiN
— Mark Graban (@MarkGraban) December 19, 2016
As @DemingSaid, “What counts is the method to achieve a goal.” https://t.co/TRcWvtWiJX #Deming
— Mark Graban (@MarkGraban) December 19, 2016
Looking to make an end-of-year donation that supports a great cause? Consider @batzpatientsafe – #patientsafety pic.twitter.com/AUXb0bLpVz
— Mark Graban (@MarkGraban) December 19, 2016
Front desk caregiver panel @ClevelandClinic asked about standardization. Response? "it makes everything easier" #theccim #lean pic.twitter.com/Vwl8U9k3vB
— Lisa Yerian (@LisaYerianMD) December 19, 2016
#1 via @JJNCOM: Bedrock basic reality when things go tragically wrong in a complex adaptive human system is that there is never just 1 cause
— Paul Levy (@Paulflevy) December 19, 2016
#leanthinking is not about "who messed up", but "why did this happen"? It's not about fault, but about human capabilities and better systems
— Kristen Gandek (@KristenGandek) December 14, 2016
I liked a @YouTube video https://t.co/FGJ7dj2APO Caregivers dramatically reduce wait times
— Mark Graban (@MarkGraban) December 20, 2016
I'm not sure he means it like #Lean as in TPS: “Get lean.” https://t.co/nsQmd09Rbu
— Mark Graban (@MarkGraban) December 20, 2016
Lean Startup Week videos are now available! Catch up on #leanstartup lessons from the conference over the holiday. ? https://t.co/744OaMJlPt pic.twitter.com/GLwq92lXWr
— Lean Startup Co. (@leanstartup) December 20, 2016
By implementing Stop the Line, Wascana Rehabilitation Centre makes safety a priority | BetterHealthCare.ca https://t.co/SeLdOBO6MW
— Trish Livingstone (@trishlivingst) December 20, 2016
A fundamental #lean concept that is missed by so many – safety first!! Empower & engage to improve daily. https://t.co/b3WoGogXBn
— Mark Graban (@MarkGraban) December 20, 2016
When things go wrong, weak leaders look for someone to blame. Servant leaders look in the mirror for what they could have done differently. pic.twitter.com/ndOh6fNtWg
— Ken Blanchard (@kenblanchard) December 20, 2016
One of these data visualizations is crystal clear. The other is super confusing. pic.twitter.com/jKLnrClk8B
— Mark Graban (@MarkGraban) December 21, 2016
Avoid having spectators in problem solving meetings https://t.co/BkDBtUhkSW
— Mark Graban (@MarkGraban) December 21, 2016
“Mrs. Ogura’s primary vision is that: “The company will bring smiles to all employees and customers.””
— Mark Graban (@MarkGraban) December 21, 2016
It's respectful & more effective to explain why if you have to give a directive – to employees or to patients. #Lean pic.twitter.com/4wExyZDoRT
— Mark Graban (@MarkGraban) December 21, 2016
“A hospital that failed a Joint Commission site visit… gets an "A" for patient safety in the same year? ” https://t.co/3M6iVQNBV8
— Mark Graban (@MarkGraban) December 21, 2016
Interesting to see the process https://t.co/RAspYi6sQ7
— Mark Graban (@MarkGraban) December 22, 2016
In sports media, this is called a "hot take" ??? https://t.co/IRXYHkFVQP
— Mark Graban (@MarkGraban) December 22, 2016
#Lean – Totally Looks Like: LEI’s Jim Womack & Skinny Santa https://t.co/aG9ZysMF5T @leandotorg
— Mark Graban (@MarkGraban) December 22, 2016
Late Kindle Christmas present? Practicing Lean by @MarkGraban with a contribution by yours truly https://t.co/lHCML74T0o
— Jamie Flinchbaugh (@flinchbaugh) December 22, 2016
#Lean should have been a priority even without 11% med price increases https://t.co/ikcfcVCBxM
— Mark Graban (@MarkGraban) December 22, 2016
Right response to this: "Too many business executives still see lean thinking as a set of tools, a "program" that employees are force-fed." https://t.co/Wzvw03d3Tz
— Paul Levy (@Paulflevy) December 22, 2016
Then FEMA makes the obligatory "safety is our highest priority" statement https://t.co/9LWT3iuAW4
— Mark Graban (@MarkGraban) December 22, 2016
Empty words: “Food safety is a top priority for us” (unless workers say they are too busy, apparently) https://t.co/go6xDRxWj9
— Mark Graban (@MarkGraban) December 30, 2016
“St. Francis’ goal of continuous quality improvement incorporates concepts of #Lean #Kaizen” https://t.co/dzSCdXNRFr
— Mark Graban (@MarkGraban) December 22, 2016
Only the @NFL would think it makes sense to call it "Thursday Night Football" on a Sunday, as will happen tomorrow.
— Mark Graban (@MarkGraban) December 24, 2016
Buzzword alert via Inc. Magazine pic.twitter.com/6G4VqQUOYd
— Mark Graban (@MarkGraban) December 26, 2016
Listening will make you want a milkshake: https://t.co/esJLaGaAo5 pic.twitter.com/rY9cxJBpIE
— Mark Graban (@MarkGraban) December 26, 2016
#Lean teaches that pricing based on cost + markup is a bad idea. You're not entitled to profit. pic.twitter.com/aohdUVFMZp
— Mark Graban (@MarkGraban) December 26, 2016
People too often jump into solution mode: https://t.co/IeafYMyJeX pic.twitter.com/twD0X2sGo6
— Mark Graban (@MarkGraban) December 26, 2016
A lack of complaints doesn't mean customers are happy pic.twitter.com/7z1xRvm2Dh
— Mark Graban (@MarkGraban) December 27, 2016
Coach Nick Saban claimed to be so focused that he was unaware we had an election. But he didn't ignore Christmas. pic.twitter.com/JTNacRn3IM
— Mark Graban (@MarkGraban) December 27, 2016
Will teams avoid making expensive hiring mistakes like this in the future? pic.twitter.com/OyJcfvQvi6
— Mark Graban (@MarkGraban) December 27, 2016
Did Ivan Rodriguez care most about "runners caught stealing" stat? #LeanStartup #VanityMetric? pic.twitter.com/hSXocwzqEZ
— Mark Graban (@MarkGraban) December 27, 2016
Preventing Physician Burnout Now Available on Amazon https://t.co/F8llK2Ra3r
Preventing Physician Burnout: Curing the Chaos and Returning…
— Paul DeChant, MD/MBA (@PaulDeChantMD) December 26, 2016
My article from 2013: A "#Kaizen" Improvement at a Wine Bar – Is it "Lazy" or Smart? https://t.co/w9Fe06Rdmr #Lean
— Mark Graban (@MarkGraban) December 27, 2016
Research suggests surgeons get better with experience but not all MDs https://t.co/5eRuiI2yEW pic.twitter.com/2HBIlnFmuZ
— Mark Graban (@MarkGraban) December 27, 2016
Principle 1 of The Toyota Way is making decisions for the long term. #Lean https://t.co/HdMQ45s29D
— Mark Graban (@MarkGraban) December 28, 2016
Dr. Romero-Marrero uses CI to improve care for our liver patients @ClevelandClinic Adds card to problem solving system. A3? #lean #theccim pic.twitter.com/jdlWAAIcxT
— Lisa Yerian (@LisaYerianMD) December 29, 2016
My Post & Podcast for @KaiNexus: Everyday Examples of the 8 Wastes of #Lean https://t.co/hHqY1ctJn6
— Mark Graban (@MarkGraban) December 30, 2016
Same question this year: What Are Your New Year’s #Lean Resolutions for 2015? What Problems Are You Solving? https://t.co/J5XTtTXjh7
— Mark Graban (@MarkGraban) December 31, 2016
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