Here's the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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Nick Saban: You practice something not until you get it right… you practice until you can't get it wrong. pic.twitter.com/qBEeB6o0nM
— Mark Graban (@MarkGraban) November 25, 2016
“John Toussaint of ThedaCare in Appleton can show the way; he is the world leader in #lean for health care.” https://t.co/K1B1UnWbNo
— Mark Graban (@MarkGraban) November 21, 2016
An annual bonus might seem great, but it doesn't motivate you to work harder during the year https://t.co/brBFlJGoJX
— Mark Graban (@MarkGraban) November 21, 2016
“ThedaCare is implementing a number of improvement efforts to generate better operating margins.” https://t.co/5co3d16MMR
— Mark Graban (@MarkGraban) November 21, 2016
John Toussaint “argued health care would continue to be unaffordable unless U.S. addressed root cause of high costs” https://t.co/2ajNtBvkuM
— Mark Graban (@MarkGraban) November 21, 2016
From 2013: “Quality Circles” Are Alive & Well in Japanese Organizations; We Might Call it A3 Problem Solving https://t.co/3D5yNp1oQq
— Mark Graban (@MarkGraban) November 21, 2016
From 2013: The Book that Changed Me: “Understanding Variation” https://t.co/WJhPc16C6L
— Mark Graban (@MarkGraban) November 22, 2016
Or that quality could be better… https://t.co/v0BsJygXMS
— Mark Graban (@MarkGraban) November 22, 2016
14 instances of right procedure, wrong patient in Mass. https://t.co/KGi2NrtvN2 a system will not improve or manage itself @InstEnteX
— Michael Stoecklein (@MikeStoecklein) November 21, 2016
I had a phone replaced for this problem — Apple to Replace Faulty Batteries Free in iPhone 6s Devices https://t.co/ZiG214MzNz
— Mark Graban (@MarkGraban) November 22, 2016
A year ago – Just Ask Why Five Times? Effective Problem Solving for #Lean or #LeanStartup Doesn’t Start or End There https://t.co/JAptZcLgtA
— Mark Graban (@MarkGraban) November 22, 2016
Mention of healthcare issues @TheBushCenter pic.twitter.com/3RBNnWB7bG
— Mark Graban (@MarkGraban) November 22, 2016
2 years ago – Unclear on the #Lean Concept: Gemba Walks https://t.co/3CqYdoDy9j
— Mark Graban (@MarkGraban) November 22, 2016
“Nurse morale was low because of shortages and there were not enough junior medical staff at night and weekends,” https://t.co/BHKtAlxdTU
— Mark Graban (@MarkGraban) November 23, 2016
Challenging "the way we've always done it" in the NBA, backed by analytics https://t.co/yZWj9K8E18
— Mark Graban (@MarkGraban) November 23, 2016
Great to see a continued commitment to lean is paying off for one of our early inspirations @Ariens pic.twitter.com/UHWQqg8ubg
— Catalysis (@HCValue) November 23, 2016
I so often get asked "how do we convince our CEO to _____" regarding #lean or such. Never seems like quite the right question. https://t.co/vetRbFbNIm
— Mark Graban (@MarkGraban) November 23, 2016
From 2014: Is “The Jerk” Good at Problem Solving? https://t.co/nHg12MFarT #lean
— Mark Graban (@MarkGraban) November 23, 2016
New blog from @TheKaiZone: https://t.co/P1hKthLZl1. Enter to win a signed copy of Toyota Way to Service Excellence! #lean #TWTSE pic.twitter.com/Cg1Rk5cYvs
— Karyn Ross (@KRCLean4Service) November 23, 2016
Treasure trove of #Lean presentations & videos from @ResultsWA https://t.co/EA5gdMp6Vo
— Mark Graban (@MarkGraban) November 23, 2016
“Disputes over surgeons running more than one operating room have erupted at hospitals” https://t.co/TgpAiIaILA
— Mark Graban (@MarkGraban) November 23, 2016
Ah, the lost cause of human inspection and double checking https://t.co/LyChzKdxvJ
— Mark Graban (@MarkGraban) November 23, 2016
LOL my sandwich was "double checked for accuracy" but they forgot the top bun. @McDonalds pic.twitter.com/8hlHtoYafO
— Leslie Brooks (@Leslie_Annie) November 23, 2016
A year ago — Famed NBC Video with Dr. #Deming from 1980 Now Available: “If Japan Can, Why Can’t We?” https://t.co/jkoGhLEyzj
— Mark Graban (@MarkGraban) November 24, 2016
“[Toyota] team members helped the food bank’s backpack program increase its efficiency by 600 percent.” https://t.co/38HawH34ap #Lean
— Mark Graban (@MarkGraban) November 24, 2016
This has been touted as a #Lean success story, but GE Appliances loses "hundreds of millions" in Kentucky? https://t.co/N64lweqwLg
— Mark Graban (@MarkGraban) November 25, 2016
Many reasons to not produce in U.S., but don't bash our workforce “The labor isn’t just cheaper; it’s often better.” https://t.co/aNiHi7tHr4
— Mark Graban (@MarkGraban) November 25, 2016
Study & Journal Article Shows "#Lean #SixSigma" Methodology Can Cut Health Care-Linked Infections –Doctors Lounge https://t.co/migsZ87INt
— Mark Graban (@MarkGraban) November 25, 2016
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.