Here's the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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So great to see #Northwestern win today. What an exciting game. #B1GCats pic.twitter.com/50TtoEwgSJ
— Mark Graban (@MarkGraban) October 15, 2016
A team working on the @experiencepoint change management case study in my workshop pic.twitter.com/OTUXJLzsRW
— Mark Graban (@MarkGraban) October 12, 2016
Annoyed to see companies blame "bad workers" when they pay poorly, don't do background checks, etc. System problem. pic.twitter.com/I9rNTpYVtH
— Mark Graban (@MarkGraban) October 10, 2016
What’s New in the 3rd Edition of Lean Hospitals? [Video] https://t.co/QRi7cNptG6 via @MarkGraban @HCValue
— Steve Bollinger (@stevenbookman) October 10, 2016
Lack of policy yet alone standardized work? https://t.co/7tCDzjjRGH pic.twitter.com/GLanm5weFC
— Mark Graban (@MarkGraban) October 10, 2016
She pointed out hospital infection control risks… unfairly punished… named "whistleblower of the year" https://t.co/rT1g4OJBX3
— Mark Graban (@MarkGraban) October 11, 2016
Still a huge mess at DMC? Poor training & process in the ORs too? Still happening? https://t.co/oQ84NEwvj6
— Mark Graban (@MarkGraban) October 12, 2016
“on average, 95% of a company’s employees are unaware of, or do not understand, its strategy.” https://t.co/hUGfhqAaxh
— Mark Graban (@MarkGraban) October 12, 2016
DMC thinks a council AND a "task force" are needed to solve these basic process & management problems https://t.co/oQ84NEwvj6
— Mark Graban (@MarkGraban) October 13, 2016
Feds’ DMC funding threat worries Detroit leaders (and this former Detroiter) https://t.co/EuSEBbD5sn
— Mark Graban (@MarkGraban) October 13, 2016
Interview with Jeff Liker: The Toyota Way to Service Excellence – @kbjanderson https://t.co/G0U27NxL9r #Lean pic.twitter.com/B5hlrmWUoe
— Mark Graban (@MarkGraban) October 13, 2016
“I think an un-intended, false dichotomy was created. And continues to be perpetrated by the ignorant…” https://t.co/muuLkSgi1s #lean
— Mark Graban (@MarkGraban) October 14, 2016
Love to see control charts being used in healthcare quality improvement! pic.twitter.com/RvLQqceXdc
— Mark Graban (@MarkGraban) October 14, 2016
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.