Here's the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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Not all "visuals" are accurate or helpful pic.twitter.com/4ysvPPkjLM
— Mark Graban (@MarkGraban) August 29, 2016
Software being "Done" is like lawn being "Mowed".
— Jim Benson (@ourfounder) August 29, 2016
Hospitals ALWAYS say this when ugly stuff is in the news — “patient safety is always our top priority.” https://t.co/uGW4FotY7t
— Mark Graban (@MarkGraban) August 29, 2016
Irony (or lack of self awareness): in the @AlecBaldwin "Here's the Thing" podcast, Anthony Weiner claims to be a great problem solver.
— Mark Graban (@MarkGraban) August 29, 2016
Good editorial until the part at the end when they suggest replacing the workers would make a difference https://t.co/RWGwlNPjR4
— Mark Graban (@MarkGraban) August 29, 2016
ESPN Radio host keeps saying "if you cannot properly define a problem, you cannot solve it." #Lean thinking
— Mark Graban (@MarkGraban) August 29, 2016
"What's next after lean?"
Still hearing this question.
Still haven't met anyone "done" with #lean.— Jon Miller (@jmiller_kaizen) August 29, 2016
Tyson fired workers caught mistreating chickens. Was it a supervision-free zone? Management accountability? https://t.co/iIV0TAQD5x
— Mark Graban (@MarkGraban) August 29, 2016
Thanks to @dougwalkerpps & Care Logistics for having me on their podcast https://t.co/tE2uwJoCPm
— Mark Graban (@MarkGraban) August 30, 2016
THIS –> “blaming all of the unpleasantness on the passengers is a bit unfair.” https://t.co/CEjFh00pBF
— Mark Graban (@MarkGraban) August 30, 2016
So @AmericanAir is promoting an idea that passengers should be "flying kind." It should start with gate agents being kind.
— Mark Graban (@MarkGraban) August 30, 2016
.@Paulflevy @AmericanAir We love to fly and it shows (wrong airline) or "you hate to fly but don't blame us for making it miserable"
— Mark Graban (@MarkGraban) August 30, 2016
Toyota worker draws on creativity to teach safety https://t.co/mKWvLy504A pic.twitter.com/mO4qXm3qUo
— Mark Graban (@MarkGraban) August 30, 2016
What future for Detroit Medical Center, after hygiene revelations? (Freep editorial about Detroit News series) https://t.co/tEzMAF6yrB
— Mark Graban (@MarkGraban) August 30, 2016
Enlightening or exhausting?? https://t.co/VGrAulVoCm
— Mark Graban (@MarkGraban) August 30, 2016
This sits in our Sterile Processing Unit as a reminder: Never take shortcuts w/ patient safety #LutheranDayInTheLife pic.twitter.com/dWEm6Pc72J
— Lutheran Medical Ctr (@lutheranmedctr) August 30, 2016
A year ago today: Another Conversation About L.A.M.E. and #Lean in Manufacturing and Healthcare https://t.co/Qm7us4tKYn
— Mark Graban (@MarkGraban) August 31, 2016
I understand how EMR implementation is a huge cost, but how did it hurt MD Anderson revenue also? https://t.co/GgI9ZHyZoH
— Mark Graban (@MarkGraban) September 1, 2016
“medical centers’ interests are not necessarily your [patient] interests” https://t.co/KHWhHsLPlx
— Mark Graban (@MarkGraban) September 1, 2016
Great stuff – "Are U.S. Traffic Fatalities Really on the Rise? Discovering the Truth with Process Behavior Charts" https://t.co/zbH9ZlDzgM
— Mark Graban (@MarkGraban) September 1, 2016
Myths About #Lean #Management That Are Holding You Back
Number 4 – "You should measure everything…"https://t.co/W7Uvuor17r— Collin McLoughlin (@CollinRMc) September 1, 2016
Why We Devote Ridiculous Amounts of Manpower to Talking with Our Customers https://t.co/P4ouW4SN8k pic.twitter.com/M63KeHEB3H
— KaiNexus (@KaiNexus) September 1, 2016
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.