Announcement: I'm going to be away from the blog for the next two weeks due to some international work travel, other than podcast episodes that will be released (and maybe a few short “throwback” posts and a guest post). Have a great Independence Day holiday week to those of you here in the U.S.
Here's the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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Good point pic.twitter.com/bgAcsKjWtX
— Mark Graban (@MarkGraban) June 28, 2016
This #Lean "book" really botches definitions of waste…. BADLY… see my replies pic.twitter.com/nOX9Wl92hq
— Mark Graban (@MarkGraban) June 29, 2016
Yes, bad #Lean book, the internet is indeed lousy pic.twitter.com/Oc9w63eCFk
— Mark Graban (@MarkGraban) July 1, 2016
Because bad #Lean book readers LOVE being told to dig around the internet to find examples of what's in the book…
— Mark Graban (@MarkGraban) July 1, 2016
I'm guessing this bad #Lean book would tell a boss THEY decide when it's appropriate for staff to be empowered? pic.twitter.com/MtqrlRwXyU
— Mark Graban (@MarkGraban) July 1, 2016
Because everybody first thinks of Starbucks and Coke when they think #SixSigma. #FAIL #BadBook pic.twitter.com/Wz13WWgenW
— Mark Graban (@MarkGraban) July 1, 2016
Warning signs are not the most effective error proofing, as seen on most jet bridges. #lean pic.twitter.com/VrEPStP8gS
— Mark Graban (@MarkGraban) July 1, 2016
Just got my copy of @MarkGraban's Lean Hospitals – can't wait to dig in! pic.twitter.com/7FXkfINaYz
— Chris R. Chapman (@DerailleurAgile) June 27, 2016
“Some people think they have to choose between quality of care and saving money,” said Dr. David Chand https://t.co/pNn1CBbNRB
— Mark Graban (@MarkGraban) June 27, 2016
Align. Enable. Improve. Basic framework for managing process: https://t.co/OeFtuHRcBF via @ThedaCareHealth @HCValue pic.twitter.com/lHGrLi30au
— NEJM Catalyst (@nejmcatalyst) June 27, 2016
Of course data is suspect on medical error harm… partly because hospitals aren't transparent????? #patientsafety https://t.co/YvB6699q3a
— Mark Graban (@MarkGraban) June 27, 2016
Employee Suggestion Schemes Don’t Have to Be Exercises in Futility https://t.co/Z6nytPKLWp
— Mark Graban (@MarkGraban) June 27, 2016
Tomorrow –> "Performance Evaluation: How Is This Still a Thing?" https://t.co/HUpCrvbQBT by @MikeStoecklein on @LinkedIn #Deming
— Mark Graban (@MarkGraban) June 27, 2016
“an effort to reduce the estimated 70,000 Canadians harmed by medical errors each year,” https://t.co/bdZUzFunGy #patientsafety
— Mark Graban (@MarkGraban) June 28, 2016
Hospital CEO claims “going public with error rates could backfire by making various departments **look bad.**” https://t.co/bdZUzFunGy
— Mark Graban (@MarkGraban) June 28, 2016
“The Joint Commission re-accredited the hospital in January 2016” but a key MD says hospital is unsafe https://t.co/uyaCAuw3g7
— Mark Graban (@MarkGraban) June 28, 2016
"What has #Lean meant to you?" I'd ask "how can people say this doesn't apply to healthcare?" pic.twitter.com/GFlb5AeC3p
— Mark Graban (@MarkGraban) June 28, 2016
2nd: "What has #Lean meant to you?" I'd ask "how can people say this doesn't apply to healthcare?" pic.twitter.com/syS2U5tk5n
— Mark Graban (@MarkGraban) June 28, 2016
A hospital CEO's blog post about #Lean, Virginia Mason, and the Joint Commission: https://t.co/sK4RWzDcCu
— Mark Graban (@MarkGraban) June 28, 2016
Great profile of @IsaacMitchell "Ohno! So Many Opportunities for Improvement!" https://t.co/b0K1GueedU by @MDFoss on @LinkedIn #Lean
— Mark Graban (@MarkGraban) June 29, 2016
"Some managers won’t give feedback for fear of angering employees" – these people shouldn't be managers?? https://t.co/jKkZJrwfXH
— Mark Graban (@MarkGraban) June 29, 2016
Utter BS: “Toyota… #lean production, is about assuring tighter control of a top-down decision-making operation.” https://t.co/T7G3gFroxe
— Mark Graban (@MarkGraban) June 29, 2016
More BS: #Lean as the “model and the hammer to destroy union conditions in every sort of workplace. ” https://t.co/T7G3gFroxe
— Mark Graban (@MarkGraban) June 29, 2016
LeanVets: The 3rd edition of Mark Graban's #Lean Hospitals is now available https://t.co/sofSsaooOI pic.twitter.com/E4N9sAyXSN
— Mark Graban (@MarkGraban) June 30, 2016
Interesting CMO comment: Our MDs say #Lean should be bottom up, but what some mean is really "top-down from the MDs," not teamwork.
— Mark Graban (@MarkGraban) June 30, 2016
Interesting: One risk of a hospital heavily using "traveler" RNs is some full-time RNs get exposed to that & quit to go travel… bad cycle
— Mark Graban (@MarkGraban) June 30, 2016
OH: "A monkey can say hey you're not hitting your metric, do better." Big opportunities for more effective leadership styles.
— Mark Graban (@MarkGraban) June 30, 2016
With #Lean in hospital E.D., MD says "it's like I have another brain." Seeing more patients per day because of better flow. Win/win/win
— Mark Graban (@MarkGraban) June 30, 2016
RNs following #Lean standard work & new daily routines get home on time, actually eat lunch, no longer want to float to other units…
— Mark Graban (@MarkGraban) June 30, 2016
Great to see hospital w/ multiple ex-Toyota-ers improve from Directors with 50 direct reports to adding Group Leader / Team Leaders. #Lean
— Mark Graban (@MarkGraban) June 30, 2016
“[Dr.] Chassin said “zero harm” isn’t a futuristic dream; it’s a goal that’s achievable now.
” https://t.co/D2Nt8bk3iG #patientsafety #lean— Mark Graban (@MarkGraban) June 30, 2016
New @KaiNexus Podcast Episode #39 – Reflections on #Lean #HCSummit16 https://t.co/5jwdafbdrz
— Mark Graban (@MarkGraban) June 30, 2016
39% of potentially harmful medication errors aren’t caught by hospitals’ computer systems https://t.co/gQXJFZksND pic.twitter.com/ha7uqirz3S
— The Leapfrog Group (@LeapfrogGroup) June 27, 2016
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