Here's the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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"But patients aren't cars!" You're right. And Toyota doesn't understaff the factory like some hospitals do, leading to stress & harm. #Lean
— Mark Graban (@MarkGraban) July 27, 2016
That works on cars but it won't work on our (insert product or service here). Heard this for years, FALSE statement! https://t.co/5MwjyUVSPY
— Robert Rush (@Rushconsulting) July 27, 2016
Join me & @GregHJacobson for "Ask Us Anything" – Episode 9 on #Lean & more… https://t.co/fndboGYt8O
— Mark Graban (@MarkGraban) July 25, 2016
Join me & @leanfrontiers at their upcoming San Antonio event. I'll be speaking on "Practicing #Lean" pic.twitter.com/D6fNOvDTeP
— Mark Graban (@MarkGraban) July 26, 2016
Another example of how posting a sign is not as good as a root cause & corrective action process. #Lean pic.twitter.com/WWztScE3MP
— Mark Graban (@MarkGraban) July 27, 2016
Deeply understanding the customer perspective: CEO of Canadian hospital agrees to overhaul menu https://t.co/Hf4eDKAQH2
— Mark Graban (@MarkGraban) July 25, 2016
The person posting this sign has a point, but also demonstrates poor leadership skills (via LinkedIn) pic.twitter.com/K8QEgNCPkB
— Mark Graban (@MarkGraban) July 25, 2016
If Japan Can, Why Cant We? – 1980 NBC Special Report https://t.co/m8xZx0VAOg #Deming #management
— The Deming Institute (@DemingInstitute) July 25, 2016
#shareyourstory #ptsafety #healthcare pic.twitter.com/mheUMZ46nB
— Louise Batz PSF (@batzpatientsafe) July 22, 2016
#ptsafety #healthcare #meded pic.twitter.com/VvHxkGAZm2
— Louise Batz PSF (@batzpatientsafe) July 20, 2016
Good post by @jeff_roussel of @KaiNexus: A Dirty Rug Reminds Me Why Employees Love Standard Work https://t.co/LQSzkTtkwQ #Lean
— Mark Graban (@MarkGraban) July 25, 2016
Meaningless Work
1. Disconnected
2. No recognition
3. Pointless
4. Unfair
5. Disempowerment
6. No support
7. Unsafehttps://t.co/WOAZsNdRQ0— MITSloan Mgmt Review (@mitsmr) July 25, 2016
Innovations: Software @KaiNexus offers #Lean organizations an assist – but we're not an "online suggestion box" https://t.co/L001cTji6y
— Mark Graban (@MarkGraban) July 26, 2016
Interview: Mark Graban: https://t.co/vuj1NYxdus via @YouTube
— Quality Digest (@QualityDigest) July 22, 2016
Amen to that, so to speak https://t.co/I3J1aoURkb
— Mark Graban (@MarkGraban) July 26, 2016
From 4 years ago – 7 ways #lean healthcare management reduces cost https://t.co/uDwJ31sKuw
— Mark Graban (@MarkGraban) July 26, 2016
Steve Jobs on the power of process (via @SweetProcess website) pic.twitter.com/6wMesX0uRr
— Mark Graban (@MarkGraban) July 26, 2016
.@SixSigmaDaily I can't wear belts with my scrubs. Do you offer a Green Drawstring certification?
— Dr. Les Muda (@DoctorMuda) July 26, 2016
Little's Law is like a law of physics. Violate it at your own risk (and the patient's risk) https://t.co/FB6fj62GAh
— Mark Graban (@MarkGraban) July 26, 2016
“The question that Kobi looked at was – how can I make one hot dog easier to eat?” https://t.co/rewvXhjkda #Lean pic.twitter.com/uj5z32xu3j
— Mark Graban (@MarkGraban) July 27, 2016
A #Lean Transformation From a Struggling ED to Top Notch https://t.co/IBwXlY7g6d by @MaggieMillard88 #Kaizen pic.twitter.com/Tantjh0s0h
— Gregory Jacobson (@GregHJacobson) July 27, 2016
.@chris_mahan Love this: "May you always be dissatisfied with performance, for nothing stops you from growing than feeling you've arrived"
— Mark Graban (@MarkGraban) July 27, 2016
It's obvious email isn't secure. The only truly private communication is stuff you say towards the end of a very long podcast.
— Tim Duffy™ (@TimDuffy) July 27, 2016
Or the end of a blog post full of tweets…
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