Here's the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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If hospital managers play #PokemonGo, ask them to go find employee improvement ideas. Catch 'em all! #Lean #Kaizen pic.twitter.com/umeYgzTT6Q
— Mark Graban (@MarkGraban) July 22, 2016
If your employees are obsessed with #PokemonGo, why not help them find improvement ideas? Catch 'em all! pic.twitter.com/iILdbgK4Eq
— Mark Graban (@MarkGraban) July 22, 2016
It was a great opportunity to teach about #Lean healthcare in China last week, a photo from Chongqing pic.twitter.com/D9RzGshvjH
— Mark Graban (@MarkGraban) July 18, 2016
It's a shame what happens when leaders don't involve staff, consider workflow, or observe directly… #Lean https://t.co/VSCe8sIbPw
— Mark Graban (@MarkGraban) July 18, 2016
My @HCKaizen co-author @JoeKaizeneer with a sculpture that reminds us of our book cover… sorta pic.twitter.com/LvfqZjryJd
— Mark Graban (@MarkGraban) July 18, 2016
With a hospital president last week in Chongqing, China. She was very engaged in the discussion about #Lean pic.twitter.com/THWGSBdcfZ
— Mark Graban (@MarkGraban) July 18, 2016
What happens when "cost cutting" trumps "systems thinking"?
https://t.co/M8AcXbbuHR— Mark Graban (@MarkGraban) July 18, 2016
New podcast by @jeff_roussel on the blog today! Everyday examples of the #wastes of #Lean. https://t.co/qXzkVfcw3l pic.twitter.com/XIzgDHcOay
— KaiNexus (@KaiNexus) July 18, 2016
Love the #Kaizen board
https://t.co/vt2F1Umvlx— Mark Graban (@MarkGraban) July 18, 2016
Steve Bera reflects on quality mindset difference between GM & Toyota in my #Lean podcast https://t.co/7hGwTaXKdf pic.twitter.com/RA65UmiIXA
— Mark Graban (@MarkGraban) July 19, 2016
The Virginia Mason approach to transforming health care #heeQI @bhrquality pic.twitter.com/PypNG0YuKp
— Laura Stuart-Neil (@laurajstuart) July 13, 2016
2 of the #Toyota precepts and #TPS-building in #quality w #jidoka & JKK Jikotei-kanketsu to create robust standards pic.twitter.com/NMkwp7jXhj
— *Tracey Richardson* (@Tracey_san) July 7, 2016
Chinese doctors to disgruntled patients: Please stop stabbing us https://t.co/MBTOpE6pEz
— Mark Graban (@MarkGraban) July 19, 2016
Ah, Melania Trump plagiarism #LeanMeme entries https://t.co/y5uEScRR4r pic.twitter.com/FxX35La4un
— Mark Graban (@MarkGraban) July 20, 2016
Grace: paralysed, Gina: leg amputated, Mary died
Ban indistinct chlorhexidine for #ptsafetyhttps://t.co/s8txboUpWl pic.twitter.com/L2kpjr3lLx
— patientsafe (@patientsafe3) July 2, 2016
There are many positive trends with "#Lean daily management" in healthcare. Oversimplistic red/green charts bad tho pic.twitter.com/2RxcohLgiZ
— Mark Graban (@MarkGraban) July 20, 2016
#Lean: “the staff themselves analyzed the workflow and designed experiments for improving it.” https://t.co/fVoDtJgsPa by @Paulflevy
— Mark Graban (@MarkGraban) July 20, 2016
Art Byrne: “You want to get to the point where everybody is doing kaizen everyday.” – #Lean https://t.co/dTyJMnzYWK pic.twitter.com/mg4IPJEjlg
— Mark Graban (@MarkGraban) July 20, 2016
“Despite its good intentions, analysts said the Fudan [hospital] ranking had actually backfired.” https://t.co/5bOs7EPAOK
— Mark Graban (@MarkGraban) July 20, 2016
Don't like it when people overlay years on top of each other instead of making 1 line. 1st chart can be misleading. pic.twitter.com/OHmWAAHDxW
— Mark Graban (@MarkGraban) July 20, 2016
Shows the need to collaborate across silos – product development and supply chain
https://t.co/1nBnSABjb4 pic.twitter.com/p1Kjp0NkZZ
— Mark Graban (@MarkGraban) July 21, 2016
Better sometimes to have too much inventory than not enough. Patient care comes first. #lean https://t.co/oU30YiQTEB pic.twitter.com/yVbLPOV9dR
— Mark Graban (@MarkGraban) July 21, 2016
Local coffee shop has a shift change checklist. How about the local hospital? #Lean pic.twitter.com/cRTQYX1VSm
— Mark Graban (@MarkGraban) July 21, 2016
So-called "never event" — “While the phenomenon is rare, it is easily and entirely preventable in most cases.” https://t.co/pIf4gNlM7V
— Mark Graban (@MarkGraban) July 21, 2016
Awful. What is the MD or leaders doing to change said "system?" https://t.co/AodoAlSNg6
— Mark Graban (@MarkGraban) July 21, 2016
“Extensive research both in Britain and worldwide has shown the existence of a “weekend effect”” in hospitals – why? https://t.co/vgFo8PGNoz
— Mark Graban (@MarkGraban) July 21, 2016
Recommend this webinar recording by @HonshaDarril: Great #Lean Companies Have Great Lean Systems https://t.co/hZ682pRJBo
— Mark Graban (@MarkGraban) July 21, 2016
Join me live with @QualityDigest today at 2 PM ET: https://t.co/KpnaNkmACk
— Mark Graban (@MarkGraban) July 22, 2016
Recent example of waste in hospital – finance got a daily "nothing to print report" & then put blank pages into storage ($$) — #Lean
— Mark Graban (@MarkGraban) July 22, 2016
Saw a great 2-bin kanban system a few weeks ago. Radiology staff said "Now we can devote more time to our patients.” #Lean
— Mark Graban (@MarkGraban) July 22, 2016
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.