Key Tweets from @MarkGraban – Week of June 6, 2016: Lean Hospitals, Ali, Patient Safety, GM & Toyota

Here's the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.

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Sent by a reader… now THAT is a well-read book (1st ed, 2008). 3rd ed now available: https://t.co/ohQv3EF2VN pic.twitter.com/006OXTY9sN

— Mark Graban (@MarkGraban) June 6, 2016

2 years ago today: Notes from Paul O’Neill Speaking at the #Lean Healthcare Transformation Summit https://t.co/sKYU12SnXA

— Mark Graban (@MarkGraban) June 6, 2016

Are 1 out of 3 deaths in hospitals really caused by error? https://t.co/HcAqvm3ewm

— Mark Graban (@MarkGraban) June 6, 2016

From 2010: Letter to the Editor: #Lean is Not Just Cost Cutting https://t.co/7cNDESsUX8 w/ @ePatientDave

— Mark Graban (@MarkGraban) June 6, 2016

I Want to Send Your Hospital or Health System CEO My Book “#Lean Hospitals” https://t.co/s2oqV2Z2l6

— Mark Graban (@MarkGraban) June 6, 2016

Advocates point to lower cost / good quality. AHA argues it's not safe to do joint replacement outside of hospitalhttps://t.co/uMdaxuy5Is

— Mark Graban (@MarkGraban) June 6, 2016

“FiatChrysler, Mitsubishi, Toyota and VW— continue to sell new vehicles with Takata airbags… that might kill you https://t.co/fQCxphPzLb

— Mark Graban (@MarkGraban) June 7, 2016

From my book #LeanHospitala3, Dr. Richard Zarbo says there is no cookbook approach to Lean pic.twitter.com/iRLXrPzXD0

— Mark Graban (@MarkGraban) June 7, 2016

Assembly line approach to food improves productivity, but does quality win out over a cost cutting mindset? https://t.co/6acn4l17rC

— Mark Graban (@MarkGraban) June 7, 2016

ICYMI: "The Real Cause of Deadly Medical Errors" by @ashishkjha https://t.co/9D4dadjoJ6 #science

— David Johnson (@dhjutsw1) June 7, 2016

Great piece on #Kaizen: “The challenge here is – the old ways appear easier since the operator is familiar with it." https://t.co/jLtnzDxe1M

— Mark Graban (@MarkGraban) June 7, 2016

Working with me, “#Lean wasn’t done to us. We participated in the process and learned from it.” More info: https://t.co/wn4Vt5JlAL

— Mark Graban (@MarkGraban) June 8, 2016

This nurse must have had a bad experience with #Lean… healthcare is too important to anger people with L.A.M.E. pic.twitter.com/lJE48zJoKa

— Mark Graban (@MarkGraban) June 8, 2016

So many crap #Lean books on Amazon with paid-for reviews… for $10 this one is only 22 pages long + "bonus book" pic.twitter.com/FcnA4NvC1B

— Mark Graban (@MarkGraban) June 8, 2016

Another crap #Lean book from same author… #SixSigma is not a "Lean Tool" pic.twitter.com/nbD7n4VezJ

— Mark Graban (@MarkGraban) June 8, 2016

GE might kill the annual review (which takes 5 months each year), do more frequent feedback. #Deming? https://t.co/IJQ0kHd86e

— Mark Graban (@MarkGraban) June 8, 2016

The 80 recent views for this #Lean #SixSigma "book" are almost a collection of random words, smells like fraud https://t.co/0rYeuUcYvw

— Mark Graban (@MarkGraban) June 8, 2016

I drove past this site today: Toyota’s new Plano headquarters will draw 25 percent of its electricity from solar https://t.co/74Vev1zJfI

— Mark Graban (@MarkGraban) June 8, 2016

#Lean Healthcare Transformation Summit Keynote presentation, John Toussaint, MD., 2015 https://t.co/SsgZRnCr6l

— Mark Graban (@MarkGraban) June 8, 2016

An interview with Mark Graban on #Lean Healthcare – Reinvigoration https://t.co/yNEilThvqD

— Mark Graban (@MarkGraban) June 8, 2016

It could be more than 85% process https://t.co/dMdJXFuESX

— Mark Graban (@MarkGraban) June 8, 2016

Hey @njsayer your book is part of the private staff collection of #lean books at the Frisco (TX) Public Library pic.twitter.com/nC1OmLcMHY

— Mark Graban (@MarkGraban) June 8, 2016

The relatively new employee idea board (#kaizen board) at the Frisco Public Library. Implementing staff ideas! #lean pic.twitter.com/DdTbU4mEBr

— Mark Graban (@MarkGraban) June 8, 2016

@MarkGraban neat similarity to this idea board @ClevelandClinic pic.twitter.com/XKSQG4j38C

— Nate Hurle (@NateHurle) June 9, 2016

“six out of 10 Canadians worry they could be the victim of medical error” https://t.co/AGaYpJkf5c #patientsafety

— Mark Graban (@MarkGraban) June 8, 2016

Is there data that shows infection reductions in England & Scotland? Tie ban 'resulted in scruffy doctors ' https://t.co/gJt9jwT27L

— Mark Graban (@MarkGraban) June 9, 2016

Can't believe everything you read on the Internet: "Six Sigma is another important aspect that grew out of TPS." #lean

— Mark Graban (@MarkGraban) June 9, 2016

…. pic.twitter.com/7O6MrGZx7B

— Ted Bilich (@TBilich) June 9, 2016

Looking to gain a deeper understanding of #Lean? Join me in Dallas this fall for #AMEDallas https://t.co/OrK5ukHPla

— Mark Graban (@MarkGraban) June 9, 2016

A later news report said he died from "complications of Parkinsons" – is Sepsis a complication of that? https://t.co/aQAhgKbu2a

— Mark Graban (@MarkGraban) June 9, 2016

I liked a @YouTube video https://t.co/pF6ZTo8sPS The American Innovator – Japan YPO Day 5

— Mark Graban (@MarkGraban) June 9, 2016

3rd Edition of #Lean Hospitals is here! Just got my author copies. Exciting day. #leanhospitals3 pic.twitter.com/dg1xyXiRFk

— Mark Graban (@MarkGraban) June 9, 2016

#Lean isn't supposed to be about “pushing union people around," in Saskatchewan or elsewhere https://t.co/KqZ3S3K8Tv

— Mark Graban (@MarkGraban) June 9, 2016

I'm reading the 1994 book "Comeback" by @IngrassiaPJ & @JBWEyesonroad – fascinating details about GM, Toyota, NUMMI pic.twitter.com/BphBlNfsVV

— Mark Graban (@MarkGraban) June 9, 2016

When GM execs heard of Toyota's SMED, "You're lying" was the response as opposed to "help me understand how" pic.twitter.com/794IMcurR5

— Mark Graban (@MarkGraban) June 9, 2016

1980-ish GM Plant Managers were no more receptive to TPS. Note "production quotas" was the main goal. #Lean pic.twitter.com/hpmoiFcQwG

— Mark Graban (@MarkGraban) June 9, 2016

Account of a 1982 meeting between GM & Toyota. #Lean pic.twitter.com/Rv25KKAjql

— Mark Graban (@MarkGraban) June 9, 2016

A GM Guy's early lessons from Toyota in Japan pic.twitter.com/3KVa0pEKa4

— Mark Graban (@MarkGraban) June 9, 2016

Learning "no problems is a problem" from Toyota & NUMMI – #lean pic.twitter.com/5CPzHKymXy

— Mark Graban (@MarkGraban) June 11, 2016

Respect for people – Toyota fixed this problem & made half the bathrooms women's rooms when starting NUMMI – #lean pic.twitter.com/rrLV0gpmao

— Mark Graban (@MarkGraban) June 11, 2016

UAW leader was skeptical of Toyota #lean approach at first in early 80s pic.twitter.com/bKdh1TpUxk

— Mark Graban (@MarkGraban) June 11, 2016

UAW leader learning about #kaizen from Toyota over 30 years ago. It was hard to get past distrust of management pic.twitter.com/5MMbEK53Vu

— Mark Graban (@MarkGraban) June 11, 2016

Trust & respect: at the NUMMI plant,
Toyota did away with time clocks – "workers kept their hours." Modern hospitals seem like old GM way.

— Mark Graban (@MarkGraban) June 11, 2016

Sound familiar in healthcare? Defect free Chevys were bad business for dealers who made $ off service. #lean pic.twitter.com/PsuRRCa92z

— Mark Graban (@MarkGraban) June 11, 2016

Sorta like people visiting @ThedaCareHealth or @VirginiaMason hoping to find #Lean secrets today? pic.twitter.com/j4LPEMeZKm

— Mark Graban (@MarkGraban) June 11, 2016

People rationalize their cheating in corporate Fitbit challenges https://t.co/yeQuZSobuT

— Mark Graban (@MarkGraban) June 10, 2016

If anybody ends up with the complete set, let me know, as I'll have to come up with something to do as a thank you pic.twitter.com/BexXNXkSZU

— Mark Graban (@MarkGraban) June 10, 2016

Who else is going to be at #HCSummit16 next week? I'm really looking forward to the learning & networking on #Lean healthcare & more

— Mark Graban (@MarkGraban) June 10, 2016

Now available in the Kindle store: "Practicing #Lean: Learning How to Learn How to get Better, Better" https://t.co/wEmHqTNT7W

— Mark Graban (@MarkGraban) June 10, 2016

Surf side reading @MarkGraban #merewetherbeach #wintermorning pic.twitter.com/GN77GBKWmm

— David Tabrett (@AnimalERdoc) June 10, 2016