Mark’s note: Today’s post is written by Laura Townsend, the founder of the Louise H. Batz Patient Safety Foundation. I learned about the foundation when I moved to San Antonio four years ago and am honored to serve on their board. Laura and her family, like others in the patient safety movement, have found the strength and faith required to turn a preventable tragedy, the death of her mother Louise Batz, into something that helps … Continue reading Seven Years Ago and a Week: A Patient Safety Story