Here's the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
Wednesday's blog post was mostly a collection of tweets about the “Kaizen Live!” workshop at Franciscan St. Francis Health. Check it out. Those tweets aren't repeated here.
If you're reading this via email or RSS, you might get a better experience by clicking here to view the post on the web because it will display article link previews, embedded photos, etc.
Fishbone diagrams being used on an ongoing basis at Franciscan St. Francis Health as part of #Lean improvement pic.twitter.com/doCt9RPwPD
— Mark Graban (@MarkGraban) April 8, 2016
Good post. Hard to blame employees for giving up when they don't have helpful leaders https://t.co/ZYTChxE276
— Mark Graban (@MarkGraban) April 3, 2016
It's an outstanding book that I recommend as often as I can. https://t.co/1Wv0H8OBkV
— Mark Graban (@MarkGraban) April 2, 2016
Perfect. https://t.co/djfWELY1X5
— Paul Levy (@Paulflevy) April 3, 2016
Not an April Fools' Joke, even with 4/1 pub date: The Toyota Production System Works for Relationships, Too https://t.co/RH8rnvWtzj #Lean
— Mark Graban (@MarkGraban) April 4, 2016
A #Lean job at a ThedaCare competitor in Wisconsin:
https://t.co/rc4hms9btP— Mark Graban (@MarkGraban) April 4, 2016
"I want to implement Lean", makes it sound like there is a finality to it. There isn't— it is a never ending business practice. #lean
— *Tracey Richardson* (@Tracey_san) April 4, 2016
Be careful doesn't work; systems and processes need to change for errors to go down. ~@KarenMartinOpEx #PilgrimFusion
— Adonna Blasko (@Adonna_Nextech) April 4, 2016
A guy on Linkedin didn't understand why I cringed at him using the term "woman reporter" instead of just "reporter." #Dinosaurs
— Mark Graban (@MarkGraban) April 5, 2016
.@kayakendall These were his #Deming book recommendations. The others weren't labeled "male reporters" pic.twitter.com/cYK2dl0lni
— Mark Graban (@MarkGraban) April 5, 2016
.@MarkGraban I keep this cartoon on my leader standard work guide as a reminder of this! pic.twitter.com/mdQvUxwdEZ
— Sean Carey (@seanessee) April 5, 2016
I was in a hospital in WV & a RN leader came up with 'XYZ Thinking.' Scientific thinking simplified. #lean #kata pic.twitter.com/sEXCIbaPgn
— Michael Lombard (@MikeLombard) April 5, 2016
To get a colleague interested in #QI, @DAGoldmann suggests asking, “What makes you angry at work?” https://t.co/P451YEhxrZ #DearIHI
— IHI (@TheIHI) March 24, 2016
2015: 2563 Kaizens completed by 1316 team members at @StFrancisHealth plus many more undocumented. #KaizenLive
— Mark Graban (@MarkGraban) April 6, 2016
Tips for visiting the "Gemba" – going to learn & understand, not to give answers #KaizenLive #Lean pic.twitter.com/tWIEoVz3Cx
— Mark Graban (@MarkGraban) April 6, 2016
Sr. Martha Ann, a Franciscan sister, educator for environmental services, and Green Belt certified! #KaizenLive pic.twitter.com/tW9jzOl7vq
— Mark Graban (@MarkGraban) April 6, 2016
"One reason I like doing #kaizen is that I get to engage & recognize others, help them grow. It's not about me." St Martha Ann. #KaizenLive
— Mark Graban (@MarkGraban) April 6, 2016
Hear more from @MarkGraban on #lean #healthcare and #engagement at #ASHHRA16 Sept. 24-27! https://t.co/w7R9Do5ZAS https://t.co/yOeOzp0RII
— Dawn Rose (@droseconnects) April 6, 2016
“the potential benefits of TPS / #Lean are endangered by a failure of many to understand it.” https://t.co/MMZMQhUfwz
— Mark Graban (@MarkGraban) April 6, 2016
It’s a sign of a healthy #Lean healthcare culture when signs like this are actually followed. pic.twitter.com/mf12LOc1v6
— Mark Graban (@MarkGraban) April 7, 2016
Join me in Denver: #Lean Healthcare: Beyond Events to Daily Continuous Improvement #Kaien https://t.co/qHkQoeQL2O
— Mark Graban (@MarkGraban) April 7, 2016
REGISTER: Ask Us Anything webinar w/ @MarkGraban and @GregHJacobson on April 12! Submit your own questions: https://t.co/soPzMHCAqf
— KaiNexus (@KaiNexus) April 7, 2016
"But VA whistle-blowers say schedulers still are manipulating wait times." Fear causes this. https://t.co/kL7FitK8pc
— Mark Graban (@MarkGraban) April 7, 2016
Nest engineer rips into the company's CEO and details toxic working environment l https://t.co/BSxwdjchGt
— Mark Graban (@MarkGraban) April 7, 2016
Classic #kaizen wisdom from the book "Kaizen Express." #Lean pic.twitter.com/0K4CTu6NZY
— Mark Graban (@MarkGraban) April 8, 2016
Hospital infections, sometimes fatal, still plague healthcare, @LeapfrogGroup says https://t.co/IqSEauJdH3 #patientsafety
— Mark Graban (@MarkGraban) April 8, 2016
"the chance to be more than a cog in the machine. “Every day I can see the direct result of my action,” now
https://t.co/qzLPqkBJmI— Mark Graban (@MarkGraban) April 9, 2016
"Model X quietly withdraws everything from your pockets and scatters it conveniently under the back seats."
https://t.co/EpIlcYneMS— Mark Graban (@MarkGraban) April 9, 2016
"the apparel industry is starting to return to America—and one reason is superior quality control."
https://t.co/XXD0rQfEeE— Mark Graban (@MarkGraban) April 9, 2016
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.