Key Tweets from @MarkGraban – Week of April 18, 2016: Frontier #FAIL, Plank Meetings, A Lean Learner on NPR
Here's the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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Make your daily standup meeting shorter pic.twitter.com/hgbL0GubMP
— Enrico Teotti (@agenteo) April 8, 2016
"How Frontier Communications Uses Twitter as Just One More Way to Chase a Customer Away" by @MarkGraban on @LinkedIn https://t.co/NdgrG2Xvm9
— Mark Graban (@MarkGraban) April 21, 2016
Subject of this NPR story is "Aline Lerner." Said out loud, it's "A #Lean Learner." Also a #LeanStartup person? https://t.co/UeK1Jb7sYL
— Mark Graban (@MarkGraban) April 21, 2016
It's "almost unethical" to teach the old way, the prof says. https://t.co/M1gO2KEVxC
— Mark Graban (@MarkGraban) April 17, 2016
Great story about the accidental design of basketball and countermeasures taken over time – about the dunk https://t.co/AY5bC3A4yJ
— Mark Graban (@MarkGraban) April 18, 2016
Now with episode #6: Ask Us Anything! Archive Page – Video Chats with Mark Graban & @GregHJacobson of @KaiNexus https://t.co/3eVPs53gaM
— Mark Graban (@MarkGraban) April 18, 2016
Good idea for healthcare – “looking at the customer’s [end to end] experience through his or her own eyes” https://t.co/xvpKMBIgas
— Mark Graban (@MarkGraban) April 18, 2016
Workshop: “Be More Successful with Major Initiatives — Change Your Culture and Make Change Stick” https://t.co/2cjcNPX1R3
— Mark Graban (@MarkGraban) April 19, 2016
It's become trendy to use the mechanics of "daily #lean management" while too often NOT understanding the philosophies that make it work
— Mark Graban (@MarkGraban) April 19, 2016
Better results from following a better process less perfectly: https://t.co/2if3kE3lLs
— Mark Graban (@MarkGraban) April 19, 2016
You say you want a #Lean transformation… that doesn't meaning banning travel & employee education when margins get a little thin
— Mark Graban (@MarkGraban) April 19, 2016
Our new @KaiNexus site & format looks great: Continuous Improvement Webinar Recordings https://t.co/jo7zqvmgnr #Kaizen #Lean
— Mark Graban (@MarkGraban) April 19, 2016
“these jet-powered virus launchers would be harmless if people washed their hands properly in the sink, ” https://t.co/eN5ujyuYb6
— Mark Graban (@MarkGraban) April 19, 2016
Live on our @KaiNexus webinar is @MikeLombard talking #lean management systems pic.twitter.com/FNb9xcxubZ
— Mark Graban (@MarkGraban) April 19, 2016
“Don’t keep saying “sorry” for the same mistakes and problems – fix the problems instead!” https://t.co/KaiVSXkqIe #patientsafety #Lean
— Mark Graban (@MarkGraban) April 19, 2016
#1 #patientsafety risk: “Health IT configurations and organizational workflow that don't support each other” https://t.co/oiTKiOex6M
— Mark Graban (@MarkGraban) April 19, 2016
#10 #patientsafety risk: "Failure to embrace a culture of safety” https://t.co/oiTKiOex6M
— Mark Graban (@MarkGraban) April 19, 2016
Ron and @GembaAcademy visit Franciscan Health i to learn about their #lean and continuous improvement journey https://t.co/O9pgAmy9wX
— Mark Graban (@MarkGraban) April 20, 2016
“compensating for short-term losses on refunds through longer-term relationships with the insurance customers” https://t.co/rJ3o6zeqF8
— Mark Graban (@MarkGraban) April 20, 2016
Ignorance of the anti-spam law is no excuse: How not to p**s off your LinkedIn connections while list building https://t.co/RqZANSaYq3
— Mark Graban (@MarkGraban) April 20, 2016
Really enjoyed doing a webinar w/ @markgraban discussing a behavior-based #Lean management system built in @kainexus https://t.co/tdL0w27UfM
— Michael Lombard (@MikeLombard) April 20, 2016
And the confusion between #Lean & #SixSigma (or #LeanSigma) continues pic.twitter.com/2Kg1uaHe1p
— Mark Graban (@MarkGraban) April 20, 2016
Webinar: Creating a #Lean Foundation for Innovation in Professional Services Firms https://t.co/S4PCtLQ9mi w/ @KarenSkinner @DavidFSkinner
— Mark Graban (@MarkGraban) April 20, 2016
Read & commented: “Focus: Process or Results?" In #Lean, the right process brings the right results.
https://t.co/CgKyxcgF5p— Mark Graban (@MarkGraban) April 21, 2016
There's never a good time for #Lean: "Indefinite Postponement" https://t.co/5me1y80ojx
— Mark Graban (@MarkGraban) April 21, 2016
Why a Digital #Kaizen Board Works Better than Your Paper One https://t.co/CgvW01bPlE
— Mark Graban (@MarkGraban) April 22, 2016
Join Rich for his webcast https://t.co/hctBdWnIUZ & thought provoking keynote & exclusive working group June 21-22 pic.twitter.com/HazMfGgUk5
— Sam MacPherson (@LeanLeaderWay) April 22, 2016
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
LOL. Loving that first tweet. My team and I will have to do that type of meeting…