Here's the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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Amazon has amazing $29.95 pre-order price for 3rd edition: #Lean Hospitals: Improving Quality, Patient Safety… https://t.co/4mtj6SfdI8
— Mark Graban (@MarkGraban) April 10, 2016
2 Main reasons for going to the Gemba as a high level leader-1.To remove barriers & provide resources- 2.To develop ppl – dont solve 4 them
— *Tracey Richardson* (@Tracey_san) April 11, 2016
Imai: “Knowledge — you can buy it (from books or classes)
Wisdom — you can only acquire it by practicing” https://t.co/eT2Jy6QzTE #Lean— Mark Graban (@MarkGraban) April 11, 2016
Kaizen it should occur ever day. The "event" gets bigger numbers, that gets attention, but daily activity is better. https://t.co/NtuaHblqAl
— Robert Rush (@Rushconsulting) April 11, 2016
“He emphasized that Kaizen shouldn’t be viewed as “Japanese management,” but rather as “good management practices”” https://t.co/eT2Jy6QzTE
— Mark Graban (@MarkGraban) April 11, 2016
Demoting people & cutting their pay would be totally demoralizing. Not a "#Lean" practice, nor a good idea, I'd say pic.twitter.com/36AEy3yFjX
— Mark Graban (@MarkGraban) April 11, 2016
Following Toyota's lead: “We’re not there to try to tell people what to do,” with #Lean support to food bank https://t.co/pJsBpGta28
— Mark Graban (@MarkGraban) April 11, 2016
Main responsibility is on the hospital, but patients need to be aware of risks, partner to avoid them https://t.co/s9lMEX2Us5 #patientsafety
— Mark Graban (@MarkGraban) April 11, 2016
"I don't have time for problem solving sessions" @MarkGraban @WMantonya pic.twitter.com/mfI3cOx45D
— feelingthepast (@feelingthepast) April 11, 2016
“We don’t get the organizational culture we deserve–we get the culture we tolerate.” https://t.co/1m0YfzdMXj
— David Gurteen (@DavidGurteen) April 11, 2016
Thanks to creators of @pocketSCRUM app for including me – Agile Scrum Resources, News, Training and Tools – https://t.co/7mM4S0uWgF #iTunes
— Mark Graban (@MarkGraban) April 12, 2016
Episode 035: Dan Markovitz – Building the Fit Organization and Unleashing the Power of Lean https://t.co/A4dkcukI9s
— Chris Burnham (@RealBurnham) April 12, 2016
I've long said that the things "millennials want" are almost always desires for all employees. https://t.co/w3SQFuYo8W
— Mark Graban (@MarkGraban) April 12, 2016
Can good medicine lead to negative reviews? https://t.co/kwiLxnydSW
— Mark Graban (@MarkGraban) April 13, 2016
Without #RespectForPeople it's LAME, not #Lean https://t.co/cAND7lQQOx
— Paul DeChant, MD/MBA (@PaulDeChantMD) April 13, 2016
How is this going a year later?? – Rhode Island’s Governor Announces #Lean Initiative, Declares “Operations Matter” https://t.co/KOKYobd9qy
— Mark Graban (@MarkGraban) April 13, 2016
#Patientsafety "isn't about blame but about learning & . . . caring for each other": https://t.co/dOixoMftxB via @BSUH_NHS @SuzetteWoodward
— Virginia Mason Inst (@VM_Institute) April 13, 2016
"When you don't like the result, change the process" – comes #Deming @donberwick #quality2016 pic.twitter.com/32HleSGhix
— Samuel Vaillancourt (@VaillancourtSam) April 13, 2016
Deming's obligation for management: please study. Allow the science to thrive. #quality2016 pic.twitter.com/BAldhJy17B
— Don Berwick (@donberwick) April 13, 2016
"Studies have shown that layoffs do not generally result in improved profits." –
How Layoffs Hurt Companies https://t.co/peN1SV1Hee— Mark Graban (@MarkGraban) April 14, 2016
Check out the new @KaiNexus website: https://t.co/D6Z4HMGRqw #lean #kaizen pic.twitter.com/CwqUiUUcEu
— Mark Graban (@MarkGraban) April 14, 2016
Great show by @RadneyFoster @dariusrucker & friends last night in #SanAntonio!l for a great cause. pic.twitter.com/K8A8vUyABp
— Mark Graban (@MarkGraban) April 14, 2016
Major League Baseball hitters learn not to get as upset about bad results if the process was good. pic.twitter.com/7NTJPAKZ8s
— Mark Graban (@MarkGraban) April 14, 2016
Family awarded $20 million for hospital's preventable error that harmed preemie in NICU https://t.co/VIFIRamSHD #patientsafety
— Mark Graban (@MarkGraban) April 14, 2016
.@kayakendall Henry Ford wrote in 1920 how most hospitals were designed around docs, not the patients. Old problem.
— Mark Graban (@MarkGraban) April 14, 2016
When consultants start making up their own versions of #Lean… ugh. This is a total cost-cutting focus. pic.twitter.com/CAlXVjulrl
— Mark Graban (@MarkGraban) April 15, 2016
Free Webinar with @MikeLombard — Signup: A #Lean Management System Supported By @KaiNexus https://t.co/1smcHYY6MI
— Mark Graban (@MarkGraban) April 15, 2016
This blog (and the work and fun behind it) is a glimpse into what I like to do for fun… pizza & cooking https://t.co/MW4cJhCmb4
— Mark Graban (@MarkGraban) April 15, 2016
Interesting that #SixSigma trainers promote this #Lean approach, since Toyota doesn't do Six Sigma in factories https://t.co/Tu3UuYIqZ9
— Mark Graban (@MarkGraban) April 15, 2016
HK health minister calls for review after hospital error leads to patient getting cancer news four months late https://t.co/hmw7geNJoh
— Mark Graban (@MarkGraban) April 15, 2016
Forget "buy-in". Go for understanding, belief, advocacy, and decision instead. pic.twitter.com/248VjWx1DQ
— Janice Fraser (@clevergirl) April 15, 2016
“With [the Spurs], the teamwork is apparent. This team has been known for its unselfishness and team basketball.” https://t.co/hmo7vXQMO2
— Mark Graban (@MarkGraban) April 15, 2016
England Hailed as Birthplace of #Lean Manufacturing https://t.co/yEcEoCMCSW
— Mark Graban (@MarkGraban) April 16, 2016
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.