Here's the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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Blame Culture: More Dangerous Than You’d Think https://t.co/csHvarlPGq pic.twitter.com/owbRbNdlRi
— James Lawther (@SquawkPoint) March 5, 2016
CEO of @AmericanAir says “airline must take better care of its employees as part of taking care of customers” https://t.co/2bZ1s5RtZq
— Mark Graban (@MarkGraban) March 7, 2016
"You likely have to get management approval for a $500 expense… but you can call a 1 hour meeting with 20 people and no one notices."
— Vala Afshar (@ValaAfshar) March 7, 2016
Remember, if an employee pulls the "andon cord," don't get upset at them for speaking up or slowing down production #Quality first. #Lean
— Mark Graban (@MarkGraban) March 7, 2016
Nobody should toil at a meaningless job. Lean works to cut waste and make jobs meaningful.https://t.co/KVYVg6XKAv pic.twitter.com/uhn1oEC8bL
— Steve Bollinger (@stevenbookman) February 29, 2016
Had another exchange with a misguided Lean Six Sigma practitioner who insists that Lean = speed & SS = quality. Tiring.
— Karen Martin (@KarenMartinOpEx) March 7, 2016
Virtual seats available for the sold out 2016 Lean Transformation Summit! #lean16 https://t.co/3YToGGzD41 pic.twitter.com/f2Ce52nUmR
— Lean Enterprise Inst (@LeanDotOrg) March 7, 2016
Tales of suggestion boxes… not surprised. #Kaizen is a far different process – #Lean pic.twitter.com/RPhrfBsdci
— Mark Graban (@MarkGraban) March 8, 2016
@MarkGraban Thanks for intro to this Japanese hospital. Many take-aways re #lean & #quality improvement in #Japan. https://t.co/vg6R4AVF2f
— Katie Anderson (@kbjanderson) March 8, 2016
Not just England: “it is well known that there is massive under-reporting of #patientsafety incidents.’ https://t.co/ZWUzRwCDXJ
— Mark Graban (@MarkGraban) March 8, 2016
Checklists, #Lean, same story: “New research says surgical checklists don't actually save lives. They do, though.” https://t.co/y8IFj2zhNI
— Mark Graban (@MarkGraban) March 8, 2016
When “nurses are working 8, 10 or even 12 hours without a break, patients are at risk.” https://t.co/zEpsQeGjNN #patientsafety
— Mark Graban (@MarkGraban) March 8, 2016
“It’s all about getting middle mgmt to listen to front line employees & place value in the feedback they give us” https://t.co/2bZ1s5RtZq
— Mark Graban (@MarkGraban) March 8, 2016
No, @realDonaldTrump, this is not the definition of leadership in the modern business world (or today's military) pic.twitter.com/R5bqZV8E8J
— Mark Graban (@MarkGraban) March 8, 2016
Taiichi Ohno origins of #lean notion of "no layoffs due to lean" philosophy pic.twitter.com/pXHWCJ4ron
— Mark Graban (@MarkGraban) March 9, 2016
Taiichi Ohno would not have forced meaningless standards on MDs. He would have them write standardized work. #Lean pic.twitter.com/wjxLhpHxdG
— Mark Graban (@MarkGraban) March 9, 2016
Be more successful with major #change initiatives, via my fun, interactive workshop in DFW https://t.co/pLPBPM5o53 via @Eventbrite
— Mark Graban (@MarkGraban) March 9, 2016
Lament from a MD healthcare executive: "Too many [other] leaders are using #Lean as a weapon" for just cutting costs. Ugh.
— Mark Graban (@MarkGraban) March 9, 2016
Next week is Patient Safety Week. As CEO Gary Kaplan, MD, notes, we're all patients #unitedforpatientsafety @theNPSF pic.twitter.com/GqVCxlZ2qG
— Virginia Mason (@VirginiaMason) March 8, 2016
The CEO of JC Penney laments how too many managers don't listen to employees – let's hope he can change that! pic.twitter.com/FHYr1CZcYm
— Mark Graban (@MarkGraban) March 9, 2016
New chapter added to "Practicing #Lean" – reflections from the British auto industry on #Lean & TQM https://t.co/YMzh5AS0fC
— Mark Graban (@MarkGraban) March 9, 2016
Join me in Denver 4/26: Healthcare: Beyond Events to Daily Continuous Improvement https://t.co/qHkQoeQL2O #Lean #Kaizen
— Mark Graban (@MarkGraban) March 10, 2016
Way to go! Great to see continuous improvement taking place. https://t.co/lWUBtFzoIa
— Mark Graban (@MarkGraban) March 10, 2016
Has #Lean really gotten this off track in Saskatchewan? https://t.co/hFXzfh9g4N
— Mark Graban (@MarkGraban) March 10, 2016
Looks like a #Lean strategy deployment board at Hill Country Hospital via PBS https://t.co/4ZlWHNu9wQ pic.twitter.com/RDrqahbqTm
— Mark Graban (@MarkGraban) March 11, 2016
Hill Country Memorial hospital uses #Lean methods & won a Baldrige National Quality Award https://t.co/4ZlWHNu9wQ pic.twitter.com/FPPk4mZcE8
— Mark Graban (@MarkGraban) March 11, 2016
Fantastic @nytimes article on #5Whys #Toyota Production System. https://t.co/p7HTLKn7vp @MarkGraban
— Eric Bricker, MD (@DrEricB) March 11, 2016
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