Key Tweets from @MarkGraban – Week of February 1, 2016: Humility, Errors, Leadership, & Bern v. Hill

Here's the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.

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Great leaders begin with a foundation of humility. #leadership

— S Max Brown (@smaxbrown) January 30, 2016

As in "I have to send nurses home early" or " We have to lay off employees." It's a choice. https://t.co/H3tS3rejTC

— Mark Graban (@MarkGraban) January 31, 2016

So much for “evidence-based policymaking”—we can’t even get quotations right. #Deming https://t.co/fPffoBmGj0

— Mark Graban (@MarkGraban) February 1, 2016

Now $100 off: Check out "DFW – ExperienceChange" #Change Management Simulation & Workshop" https://t.co/pLPBPM5o53 #Lean

— Mark Graban (@MarkGraban) February 1, 2016

Leaders, pause to build capacity in your team or forever be exhausted by always having to have the answer.

— David Marquet (@ldavidmarquet) February 1, 2016

Not all #Lean efforts are truly Lean in spirit, philosophy and mindset, just as some "democracies" are democracy in name only.

— Mark Graban (@MarkGraban) February 1, 2016

The Secret to Enduring Competitive Advantage: What Game Changers Know https://t.co/W3OBKoTCPK via @experiencepoint

— Mark Graban (@MarkGraban) February 1, 2016

10 things to know about medical errors https://t.co/mWLjch6nrc #patientsafety

— Mark Graban (@MarkGraban) February 1, 2016

The problem is these "myths" are reality in some organizations. It's not "myth," it's "wrong." https://t.co/HeZ0Lex6NQ

— Mark Graban (@MarkGraban) February 1, 2016

"Adhering to the “#lean” system, readmission rates are down 30 percent, staff collaboration is on the rise…" https://t.co/9OnMt9WzCV

— Mark Graban (@MarkGraban) February 2, 2016

#Kaizen Live! 2016 – See a Culture of Continuous Improvement at Franciscan St. Francis https://t.co/xsvFj0t0Zo #Lean

— Mark Graban (@MarkGraban) February 2, 2016

More transparency = more improvement — Hospitals Find a New Way to Say, ‘I’m Sorry’ https://t.co/d1IXymoHxV

— Mark Graban (@MarkGraban) February 2, 2016

Fascinating – reminds me of "Practicing #Lean": Struggle For Smarts? How Eastern & Western Cultures Tackle Learning https://t.co/S4o0N5GtZ9

— Mark Graban (@MarkGraban) February 2, 2016

Front line staff ideas: small #improvements, huge numbers. https://t.co/2TvbvkSX0l by @markgraban #lean #kaizen pic.twitter.com/JP0kXPQ2xc

— Jeffrey Roussel (@jeff_roussel) February 2, 2016

That's not #Lean! “With the Lean program in charge, the staff is run off their feet, and the hospital is dirty,” https://t.co/uTEGRcspcI

— Mark Graban (@MarkGraban) February 2, 2016

Is this happening in your hospital? https://t.co/mAABqrWcFX pic.twitter.com/KrN4eXHUrQ

— Mark Graban (@MarkGraban) February 2, 2016

"Standards should not be forced down from above but rather set by the production workers themselves." Taiichi Ohno https://t.co/utMr6Ivr3G

— John Hunter (@curiouscat_com) January 22, 2016

#Lean — Eliminating Hospital Acquired Infections: Is It Possible? Is It Sustainable? Is It Worth It? https://t.co/FaJKKOCwHR

— Mark Graban (@MarkGraban) February 2, 2016

This LinkedIn ad begs the question about the UNETHICAL ways to get 5-star MD ratings pic.twitter.com/a5HrGOlWk1

— Mark Graban (@MarkGraban) February 2, 2016

I wish hospitals found a better way to reduce costs: Hospitals told to cut staff amid spiralling NHS cash crisis https://t.co/bSHf0folhF

— Mark Graban (@MarkGraban) February 2, 2016

Colbert points to an appropriate use for a column chart, making comparisons. Time series data should be line chart. pic.twitter.com/cKdR3oGpFJ

— Mark Graban (@MarkGraban) February 2, 2016

“the financial meltdown in the NHS now means that the policy [of safe staffing] is being abandoned for hospitals” https://t.co/bSHf0folhF

— Mark Graban (@MarkGraban) February 3, 2016

How #lean really is a method for #continuousImprovement and innovation. https://t.co/PmCozD8wH7 by @markgraban pic.twitter.com/xFx0uu6a1j

— Maggie Millard (@MaggieMillard88) February 3, 2016

Saskatchewan Health Minister Dustin Duncan says NDP accusations regarding #Lean are wrong | 620 CKRM https://t.co/bFvGIZXXTy

— Mark Graban (@MarkGraban) February 3, 2016

"They don't pay me to run around and waste energy," says an NFL player on ESPN Radio. Same is true of hospital employees. #Lean

— Mark Graban (@MarkGraban) February 3, 2016

“The reason football is so dangerous is that the men making the decisions are not the ones getting hit.” https://t.co/47ZeAsEi05

— NYT Magazine (@NYTmag) February 3, 2016

Learn how to get buy-in for improvement in this free webinar on Feb. 16! https://t.co/ZgGPM1hVbx pic.twitter.com/hB9Oqy8lbD

— KaiNexus (@KaiNexus) February 3, 2016

UK: Woman dies in surgery after spelling error delays blood supply https://t.co/2fwfcM5pz6 #patientsafety

— Mark Graban (@MarkGraban) February 3, 2016

My post for @KaiNexus: Engaging Staff in Improvement is Actually the Toyota Way, Too https://t.co/37MesiDy25 #Lean

— Mark Graban (@MarkGraban) February 4, 2016

There are probably 5 key questions for #hospitals to ask but this is a good start – https://t.co/H4qyZTRV3x #lean

— Karen Martin (@KarenMartinOpEx) February 4, 2016

Good for healthcare OR home building: “Before you cut anything else, cut the staggering waste in your system.” https://t.co/NELAGc16NR

— Mark Graban (@MarkGraban) February 4, 2016

Process? "untrained & overwhelmed volunteers, confused voters, cramped precinct locations, a lack of voter forms ” https://t.co/YJD8jET0iU

— Mark Graban (@MarkGraban) February 4, 2016

Hooray! 150 readers for "Practicing #Lean"! https://t.co/YMzh5AAoR2 pic.twitter.com/soVxBIXmaG

— Mark Graban (@MarkGraban) February 4, 2016

Who doesn't enjoy a little #RootCauseAnalysis humor from time to time. Thanks @MarkGraban for this (modified) gem! pic.twitter.com/B7j0W3Oq93

— Tim Rawson (@noswar) February 3, 2016

Nursing home shut down: “State reports show patients were found with severe bedsores, lying in their own filth.” https://t.co/YdmOJtT0Dk

— Mark Graban (@MarkGraban) February 5, 2016

Again more of a rant than a post.
"Lean observations from an old guy, vol. 16" by @Rushconsulting on @LinkedIn https://t.co/2FNfzHLro8

— Robert Rush (@Rushconsulting) February 5, 2016

Yesterday's adventure in home building: the construction manager made a fairly significant design change without asking. #FAIL

— Mark Graban (@MarkGraban) February 5, 2016

Why is there so much more interest in #Lean than #Kaizen (engaging everybody in continuous improvement)? pic.twitter.com/3cFMAHKth4

— Mark Graban (@MarkGraban) February 5, 2016

If #Lean was being debated in the US presidential primaries like it is up in Saskatchewan's election cycle pic.twitter.com/mUFWtNyIX9

— Mark Graban (@MarkGraban) February 5, 2016

It's like L.A.M.E. or "Fake #Lean" — "Unlean Lean." Good to see Drew speaking out about this… https://t.co/zudCstYC4n

— Mark Graban (@MarkGraban) February 5, 2016

“Lean efforts [for the Marines] are geared at increasing combat readiness and supporting the warfighter,” not cost https://t.co/RB0iGZ2mYU

— Mark Graban (@MarkGraban) February 5, 2016

Hard to improve with this mindset and cost cutting: "my education budget has been cut to the bone." Unlimited budget for errors, apparently.

— Mark Graban (@MarkGraban) February 5, 2016

After my builder experience, I walk past houses and now wonder, "How many stupid errors were committed and how many weren't fixed?"

— Mark Graban (@MarkGraban) February 5, 2016

My home builder's website declares they have the highest quality in America. Doubtful. Or really sad if that's true.

— Mark Graban (@MarkGraban) February 5, 2016

Our home's construction manager said that errors are always going to occur & that's just the way it always is. Reminds me of a bad hospital.

— Mark Graban (@MarkGraban) February 5, 2016

I've always said "I would never have the patience to build a house" and it turns out I was right. #KnowThyself

— Mark Graban (@MarkGraban) February 5, 2016

Which is more expensive? Walk away from home builder contract or don't walk away & keep suffering errors & delay & who knows what?

— Mark Graban (@MarkGraban) February 5, 2016

March 15: DFW – "ExperienceChange" Change Management Simulation & Workshop https://t.co/pLPBPLNMGt #lean

— Mark Graban (@MarkGraban) February 3, 2016

 

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