Here's the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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With a new chapter by a Scottish doctor: "Practicing #Lean" (all proceeds to @batzpatientsafe) https://t.co/YMzh5AS0fC
— Mark Graban (@MarkGraban) February 26, 2016
Why picking the right hospital is critical — yet so hard to do. Another terrific @PeterPronovost blog:https://t.co/zVeEvIPDHC
— Ashish K. Jha (@ashishkjha) February 21, 2016
ThedaCare looks into replacing 2 old hospitals with 1 regional medical center https://t.co/CG5T7c6iFC #Lean
— Mark Graban (@MarkGraban) February 22, 2016
#Lean works –> Toyota Teams With Canadian Blood Services To Improve Service & Workplace https://t.co/LzvpsU23AV
— Mark Graban (@MarkGraban) February 22, 2016
“a result of holacracy that the company didn’t anticipate (but probably should have): confusion." https://t.co/pvNf24IzXf
— Mark Graban (@MarkGraban) February 22, 2016
#Lean is not about frontline associates having to change their mindsets or suddenly start liking change – it all starts with leadership!
— Mark Graban (@MarkGraban) February 22, 2016
Impressive #patientsafety improvement via Iowa's Hospital Engagement Network https://t.co/ryQEvz8EAP
— Mark Graban (@MarkGraban) February 23, 2016
This lines up with my experience and data: “Monetary rewards [do] not increase the quantity or quality of ideas. ” https://t.co/03iTcrx9iC
— Mark Graban (@MarkGraban) February 23, 2016
"We want to learn about #Lean, but have no budget for training or travel & there's lingering threat of layoffs…" So why bother?
— Mark Graban (@MarkGraban) February 23, 2016
“"How are such basic, avoidable mistakes still happening? There is clearly a lack of learning in the NHS.” https://t.co/DrXGM9Q7Xq
— Mark Graban (@MarkGraban) February 23, 2016
Safety first? Pitchers test new protective hats https://t.co/kZTmBYjrqC pic.twitter.com/avOKnKCm9E
— Mark Graban (@MarkGraban) February 24, 2016
If an organization puts a person with zero #Lean experience in charge of the Lean initiative, are they really trying to succeed?
— Mark Graban (@MarkGraban) February 24, 2016
"Learning to handle failure in small doses equips [@NorthwesternU] students for bigger challenges." https://t.co/5KYnBEkUxu
— Mark Graban (@MarkGraban) February 24, 2016
It's like "Employee of the Month" but only daily and for a major league baseball team… does this help? https://t.co/LUQkt0jznQ
— Mark Graban (@MarkGraban) February 24, 2016
"EHR systems are a massive cash register" — ZVlogg 031 | Nurses UNITE https://t.co/of3iIBLRov
— Mark Graban (@MarkGraban) February 24, 2016
Yes, it's possible for MD to see more patients per day if you help eliminate waste, not just slow EMR – #Lean pic.twitter.com/yq4LuYbT4c
— Mark Graban (@MarkGraban) February 24, 2016
“New York had a 1,000 percent difference between its lowest-priced hospital and highest-priced hospital for a MRI. ” https://t.co/fU0nRvH8Vh
— Mark Graban (@MarkGraban) February 24, 2016
Lean Thinking written 1996 by @DanielJonesLean and J. Womack. Have we made progress? #gbgh @MarkGraban @brownbarrie pic.twitter.com/Quu1oiwo1j
— Tom Gardzinski (@gardytom) February 24, 2016
Physical boards have some limitations: How’s Your Kaizen Board Working Out for You? https://t.co/9UJyA3aNkl
— Mark Graban (@MarkGraban) February 24, 2016
Why Brigham and Women's Hospital put medical errors in blog form https://t.co/lBM0Wv4DFT #PatientSafety #Transparency
— Mark Graban (@MarkGraban) February 25, 2016
You think you need to motivate your senior executives with a bonus? Perhaps you hired the wrong people to start with https://t.co/S6drSEsTRG
— Freek Vermeulen (@Freek_Vermeulen) February 23, 2016
Jury awards $3M to fired nurse who complained of 'rushing patients through' to save money https://t.co/5F0V3xDx4s
— Mark Graban (@MarkGraban) February 26, 2016
To be fair, waiting a long time is norm in Canadian EDs: "Patients waiting dangerously long in Moose Jaw "#Lean" ER" https://t.co/X593wT34nD
— Mark Graban (@MarkGraban) February 26, 2016
Sask NDP party claims hospital staff are “frustrated with the red-tape of the toxic #Lean program” https://t.co/X593wT34nD
— Mark Graban (@MarkGraban) February 26, 2016
Latest complaint in Sask: “staffing shortages, as a result of LEAN-related reforms" – staff shortages are not "Lean" https://t.co/1NmqnmrIp3
— Mark Graban (@MarkGraban) February 26, 2016
Happy Friday! #leanmemes https://t.co/4xGu3ZzSB8 pic.twitter.com/949J4UgJl6
— Gemba Academy (@GembaAcademy) February 26, 2016
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.