Key Tweets from @MarkGraban – Week of December 21, 2015: Steve Harvey, Ideas, Kaizen, & Value

Here's the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.

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I'll give credit to @IAmSteveHarvey for admitting his mistake & not making excuses — Wrong contestant crowned at Miss Universe 2015 @CNN

— Mark Graban (@MarkGraban) December 21, 2015

Seems like that card could have been error proofed or better designed. Tiny text to read live on TV? https://t.co/jCqv8yQrkt

— Mark Graban (@MarkGraban) December 21, 2015

@MarkGraban @MissUniverse there's more than one type of lean……………………………… lolz #errorproof pic.twitter.com/yeZ8o1x3Va

— feelingthepast (@feelingthepast) December 22, 2015

New #LeanMeme! Steve Harvey, #LeanSigma Belt Certifier… https://t.co/8xBCytM8uM #lean #leanstartup

— Mark Graban (@MarkGraban) December 26, 2015

MD: “It is “unacceptable that such a small percentage of people are being told” about errors” https://t.co/R4MnNlxGQ0 #patientsafety

— Mark Graban (@MarkGraban) December 21, 2015

Thanks to Paul Akers, of @2SecondLean for contributing to "Practicing #Lean" & promoting https://t.co/Lv6W70bOsD pic.twitter.com/xWBCLHOvvg

— Mark Graban (@MarkGraban) December 21, 2015

Lead Efforts to Improve Healthcare Quality @ the Healthcare Systems Process Improvement Conference #shs2016 @shsinfo pic.twitter.com/fc5QSKHyct

— Karl Kraebber, DSHS (@KarlKraebber) December 21, 2015

#Lean — Dr. Patricia Gabow Receives Shingo Research and Professional Publication Award https://t.co/BJBuoZm5Hf

— Mark Graban (@MarkGraban) December 21, 2015

Awesome — UMass Memorial — “more than 20,000 ideas submitted and implemented in FY 2014 and FY 2015” http://every… pic.twitter.com/aLvCnl1cyf

— Mark Graban (@MarkGraban) December 21, 2015

Last week we shared an entire audiobook, "Lean Health," by Paul Akers. Perfect for those long holiday road trips! https://t.co/gT06RZjk3j

— Gemba Academy (@GembaAcademy) December 21, 2015

An exercise for you to try #agile pic.twitter.com/cRR7JtI6aJ

— I Can Haz Agile? (@agile_memes) December 22, 2015

Chipotle could've been more proactive, but are they better than hospitals at reducing risk? https://t.co/ocFiAbeyco pic.twitter.com/M3CVqPU9jb

— Mark Graban (@MarkGraban) December 23, 2015

.@MarkGraban Chipotle, to their credit, doesn't make indefensible statements like "Well, some customers are just going to get sick."

— Mark Graban (@MarkGraban) December 23, 2015

Lean provides a way to prevent physician burnout https://t.co/tNRea5P0nU pic.twitter.com/o9ZivHPeL8

— Kevin Pho, M.D. (@kevinmd) December 23, 2015

.@glennwhit @kevinmd Yes @PaulDeChantMD gets it. As the comments in article show, too many hospitals are doing "fake #lean."

— Mark Graban (@MarkGraban) December 23, 2015

I sure feel like a grinch clicking "report spam" when I get vapid "happy holidays!" emails from a company I don't even know. (1/2)

— Mark Graban (@MarkGraban) December 23, 2015

I'm not sure how violating anti-spam laws and sending generic holiday email greetings is considered "good marketing" by anyone. (2/2)

— Mark Graban (@MarkGraban) December 23, 2015

Lively comments on white coats blog https://t.co/N4zi5Ntswa Several wisely note issue of scrubs in & out of hospital. #ptsafety

— Peter Pronovost (@PeterPronovost) December 22, 2015

First time I've had an MD send a survey after an appointment. Question is if they do anything with feedback. pic.twitter.com/mxBgzB7hqU

— Mark Graban (@MarkGraban) December 24, 2015

Sick to death of senior docs believing unsafe work hours & systemic bullying made them better doctors. Neither of them improve patient care

— Dr Ash (@dr_ashwitt) December 22, 2015

New Risks at Rural Hospitals – death rates higher for orthopedic surgeries at critical access hospitals? https://t.co/lWmv9AoyM7

— Mark Graban (@MarkGraban) December 26, 2015

“Always treat your employees exactly as you want them to treat your best customers.” – Stephen R. Covey #custexp pic.twitter.com/naShQlw7UH

— Claudio Toyama (@ClaudioGT) December 26, 2015

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