Key Tweets from @MarkGraban – Week of December 14, 2015: Holiday Prius, Lean Videos, What’s Kaizen Really?

Here's the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.

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Christmas in LA – lights on a Prius pic.twitter.com/dU0mdv7Egz

— Mark Graban (@MarkGraban) December 13, 2015

"Profit and growth come from customers that boast about your product and service – the loyal customer." Dr. Deming https://t.co/bZ62I7HKLR

— The Deming Institute (@DemingInstitute) December 14, 2015

New chapter added — Practicing #Lean https://t.co/TJahHa2Y5P via @leanpub

— Mark Graban (@MarkGraban) December 14, 2015

From 2011: Improving Health Care Quality Through Signs or Systems? | Quality Digest https://t.co/u3GNk08tu7 #Lean #PatientSafety

— Mark Graban (@MarkGraban) December 14, 2015

A successful #kaizen event does not have just an "action plan" as an outcome. Actually test some changes. Improve! #lean

— Mark Graban (@MarkGraban) December 15, 2015

They trained 4 green belts & then didn't give them time to any improvement. I wonder why #lean didn't work" there?

— Mark Graban (@MarkGraban) December 15, 2015

Lack of eye contact hurts patient satisfaction – Is Your Doctor Getting Too Much Screen Time? https://t.co/ViGnVy2PtX

— Mark Graban (@MarkGraban) December 15, 2015

Results from the @HCValue members, using #Lean to improve healthcare pic.twitter.com/EG1iy9BUPD

— Mark Graban (@MarkGraban) December 15, 2015

Toyota Leadership Lessons: Part 6 – Coach like you are making sushi https://t.co/Knl3Tqosan #Lean by @kbjanderson

— Mark Graban (@MarkGraban) December 15, 2015

The "Lean Six Sigma Institute" doesn't understand #Lean if they say #SixSigma is needed for quality improvement https://t.co/ZNRaG5Ccug

— Mark Graban (@MarkGraban) December 15, 2015

#Lean: A Comprehensive Approach To The Transformation Our Health Care System Needs https://t.co/r7tGJ0uCDX

— Mark Graban (@MarkGraban) December 15, 2015

These long shifts cause problems… the nurse “started my 14-hour shift…” https://t.co/z5kDIurQXq

— Mark Graban (@MarkGraban) December 15, 2015

Yeah, this is a big problem too. Kaizen events or daily #kaizen all need to be built around PDSA https://t.co/cxux6pALUI

— Mark Graban (@MarkGraban) December 15, 2015

Webinar: How Leadership Commitment and a Systematic Approach Spread Improvement – YouTube https://t.co/kovNeX8Zlg #Lean

— Mark Graban (@MarkGraban) December 16, 2015

"Hurley reduced its re-admissions in congestive heart failure patients by 47 percent during the trial." https://t.co/ADrsA7eFIo via @po_st

— Mark Graban (@MarkGraban) December 16, 2015

If the book is about "Kaizen" and it's 500 pages about "Kaizen Events," that shows a pretty weak understanding of Kaizen & #Lean.

— Mark Graban (@MarkGraban) December 16, 2015

You can't inspect in quality — Elf Jack In The Box https://t.co/WDjKng7pwY h/t @karenmartinopex #Lean #Deming

— Mark Graban (@MarkGraban) December 16, 2015

.@chris_mahan That's why I wish the C in DMAIC stood for "Continuously Improve." I'd like #SixSigma much better if that were the case.

— Mark Graban (@MarkGraban) December 16, 2015

.@GoalsGains I was at an NHS hospital where previous consultant forced change on pathology staff. It didn't stick. https://t.co/3oF2D41DEb

— Mark Graban (@MarkGraban) December 16, 2015

It's difficult to practice in a #healthcare system that does not follow a protocol–it can even kill. #Lean matters. https://t.co/nGpgzlGyqn

— Gene Lindsey (@DrGLindsey) December 14, 2015

Kaizen transforms waste into effective and useful work. This is an expression of our respect for humanity – Toyota 1985 #Lean #Respect

— Rob van Stekelenborg (@dumontis) December 16, 2015

Recording: #Lean & #Kaizen: Q&A… Ask Us Anything Part 3, with me & @GregHJacobson of @KaiNexus https://t.co/cT0kQabgwj

— Mark Graban (@MarkGraban) December 16, 2015

“Carrots and sticks should go back to where they belong: the refrigerator and the forest.” Dr Berwick #IHI #27Forum #leadership

— S Max Brown (@smaxbrown) December 9, 2015

'You can't delegate the leadership aspects of #Lean. You have to be directly involved as CEO.' – John Toussaint, MD https://t.co/IPTKBsjpCl

— Mark Graban (@MarkGraban) December 16, 2015

“your book being obsolete the day it’s published.” https://t.co/2hVE8lSqs0

— Mark Graban (@MarkGraban) December 17, 2015

Rate still too high? — Hospital medication errors halved by automated system https://t.co/h2RLMxTIB6

— Mark Graban (@MarkGraban) December 17, 2015

Faulty data?? Study: W-B General Hospital posts higher than expected mortality rates https://t.co/7QSo0S2OFS

— Mark Graban (@MarkGraban) December 17, 2015

I found this little parody on 5S very funny! https://t.co/GKwQ7nVmB1 Check it out. Thanks @MarkGraban for sharing it. #lean

— Operating Excellence (@opxdirect) December 17, 2015

Good #Lean discussion here: I'm Michael Ballé, Ask Me Anything https://t.co/CqbO1fjTst cc @Michael_Balle @Tomehrenfeld

— Mark Graban (@MarkGraban) December 17, 2015

#Lean, Direct from Toyota — “The Toyota Production System” https://t.co/srQTIs8jhW pic.twitter.com/iBwDGW1NL5

— Mark Graban (@MarkGraban) December 17, 2015

"Everyone has one boss… The customer." — Don't call Wolfgang Puck a celebrity chefhttps://t.co/sddTiTofDv pic.twitter.com/YhZKra42l8

— Mark Graban (@MarkGraban) December 17, 2015

Toyota leader: “…you will never get [#Lean], the tool is simple but the application as a system is not.” https://t.co/e7n0HHbeBp

— Mark Graban (@MarkGraban) December 18, 2015

Great stuff from @GregHJacobson: Continuous Improvement Management Advice from 6 Fortune Cookies https://t.co/9evlXlhhSW cc @kainexus

— Mark Graban (@MarkGraban) December 18, 2015

 

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