Key Tweets from @MarkGraban – Week of November 23, 2015: Starbuck Drips, GE Dumps Annual Reviews, Bad Books
Here's the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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Carrots & sticks work with donkeys. People are not donkeys. https://t.co/IEpnIPRkG5
— Mark Graban (@MarkGraban) November 23, 2015
GE: “Command and control is what @Jack_Welch was famous for. Now it’s about connection and inspiration…” https://t.co/OOUI1aEQ9e
— Mark Graban (@MarkGraban) November 24, 2015
"No systemic failures" was the assessment here? What? — Hospital patient had surgery on wrong lung (+ other errors) https://t.co/kjwEPpdQve
— Mark Graban (@MarkGraban) November 23, 2015
Updated with a new chapter by @FastCap's Paul Akers: Practicing #Lean https://t.co/TJahHa2Y5P via @leanpub, Proceeds to @batzpatientsafe
— Mark Graban (@MarkGraban) November 23, 2015
The NFL's process didn't work: "Why The Hell Was A Clearly Concussed Case Keenum Left In The Game?" https://t.co/gDxJjawH8E
— Mark Graban (@MarkGraban) November 23, 2015
Human error may be factor in death of woman given excessive morphine, says Hong Kong minister https://t.co/cizM1pRI1H #patientsafety
— Mark Graban (@MarkGraban) November 23, 2015
Did you know if you do a bulk purchase of our @HCKaizen books, you can get a phone call or webinar with us? https://t.co/HylTHf3RoH #lean
— Mark Graban (@MarkGraban) November 24, 2015
This crappy looking #Lean book claims to be "extensive" but is only 56 pages for $15. Caveat Emptor https://t.co/9yeRjOgdSx
— Mark Graban (@MarkGraban) November 24, 2015
This is the #3 top selling #LeanSigma book on Amazon. Outrageously bad https://t.co/ZcbmGeAygB pic.twitter.com/gfuUSapqaM
— Mark Graban (@MarkGraban) November 24, 2015
This horrible #Lean #SixSigma book thinks the "D" in DOWNTIME stands for…. Downtime, not Defects. pic.twitter.com/uJsDU7YOjF
— Mark Graban (@MarkGraban) November 24, 2015
This terrible book I've been tweeting about is, irony of ironies, #1 in Amazon's "Quality Control" category. pic.twitter.com/mreK4LBHYM
— Mark Graban (@MarkGraban) November 24, 2015
The horrible "best selling" #LeanSigma book has no author bio, his other book is on marketing. pic.twitter.com/piK1dMv5OM
— Mark Graban (@MarkGraban) November 24, 2015
Everyone wants better quality. The question is not who, but how. As Deming put it, "by what method?" #quality #deming
— Tristan Harward (@trisweb) November 23, 2015
Get the latest operational & #qualityimprovement tools @ #SHS2016! Register today for the early bird rate! https://t.co/TveRcyeIuS @SHSinfo
— Karl Kraebber, DSHS (@KarlKraebber) November 23, 2015
3 Expert Approaches to Getting Started with #ContinuousImprovement https://t.co/xceP3xsnNQ #kaizen pic.twitter.com/Jp5QL0otex
— Gregory Jacobson (@GregHJacobson) November 23, 2015
Why is it assumed that staff must be penalized? — Rep. Dingell probes why Ann Arbor VA cancels vets’ surgeries https://t.co/cknn2eeXjP
— Mark Graban (@MarkGraban) November 25, 2015
Why These Organizations Implement 75% of #Improvement Ideas (and Why You Don’t) https://t.co/RUkRjnYedQ pic.twitter.com/V7nXLetX4e
— Maggie Millard (@MaggieMillard88) November 24, 2015
Priorities pic.twitter.com/9rG8uKFgOQ
— Words (@selfamused) November 17, 2015
Will someone @Starbucks create a PokaYoke to self-locate the spout on the side of the cup opposite the seam? pic.twitter.com/24LEqlvs32
— Brad Miller (@LeanKaizen) November 25, 2015
This happens a lot. I always inspect the lid placement. Don't make a customer do that. https://t.co/CtkmEVsbQE
— Mark Graban (@MarkGraban) November 25, 2015
God forbid you pay anyone to work on improvement… #Lean workers eating up $11 million in Saskatchewan https://t.co/1VSQ2xX49l
— Mark Graban (@MarkGraban) November 25, 2015
Modifying a passage in something I'm reading: "What's the difference between doing [#Lean] and being [Lean]? About 10 years."
— Mark Graban (@MarkGraban) November 26, 2015
Empower the team to think #Lean and reduce waste in daily work. #STEPSforward https://t.co/4ABsvkfJBj
— Mark Graban (@MarkGraban) November 27, 2015
If #Toyota can do what it has in the auto world, why can’t the Japanese do the same to transform #healthcare? https://t.co/xM15lE9xdt #lean
— Katie Anderson (@kbjanderson) November 27, 2015
Even in Japan – “a nurse from AIH said that “we don’t have time to do improvement work” ” https://t.co/XucjymKQqa #lean #kaizen
— Mark Graban (@MarkGraban) November 27, 2015
Toyota still has opportunities to catch design flaws before launch. Rework is embarrassing & costly pic.twitter.com/qJQyQ26Z6g
— Mark Graban (@MarkGraban) November 27, 2015
"build capability to learn & continue to adapt, rather than have high certainty [of] right answers.” – Gary Kaplan https://t.co/XucjymKQqa
— Mark Graban (@MarkGraban) November 27, 2015
“The role of [#Lean] leaders is to foster an environment where on‑the‑ground staff can succeed.” https://t.co/eDwJShrDgu
— Mark Graban (@MarkGraban) November 27, 2015
“#Lean thinking shifts leaders from a stance of “command and control”… to one of discovering and empowering.” https://t.co/eDwJShrDgu
— Mark Graban (@MarkGraban) November 27, 2015
New post: "I want to be somebody." https://t.co/GULzk0srXU
— Dan Markovitz (@danmarkovitz) November 27, 2015
“…in humility there is great freedom. We can stop pretending to know everything.” – John Toussaint, MD https://t.co/3Kc7eFYrsT #lean
— Mark Graban (@MarkGraban) November 27, 2015
True for #Lean coaching as well as addiction therapy? "Expert-driven directing does not work well when what i… https://t.co/3JXTV0sFu9
— Mark Graban (@MarkGraban) November 28, 2015
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